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Hotpoint K964GP, Use And Care Manual

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Hotpoint K964GP Use And Care Manual Download Page 35

Lower Oven

PROBLEM

OVEN WILL
NOT OPERATE

OVEN LIGHT

DOES NOT WORK

ELECTRONIC
TOUCH PADS
WILL NOT WORK

ELECTRONIC
DISPLAY PANEL

 BLANK

OR BLINKS

FOOD DOES NOT
BROIL PROPERLY

FOOD DOES NOT
ROAST PROPERLY

POSSIBLE CAUSE AND REMEDY

● 

Difficulty may be in the main distribution panel of your house by a blown oven

circuit fuse, a tripped oven circuit breaker, the main fuse or the main circuit breaker,

depending on nature of the power supply. If a circuit breaker is involved, reset it. If

the control box uses fuses, 

the oven fuse (a cartridge-type) should be changed BUT

ONLY BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS. If after doing
one of these procedures, the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request their building
management to perform this check before calling for service.

 Oven controls not properly set.

● 

Door still locked. Let oven cool below 

● 

Light bulb is loose or bulb   burned out.

● 

OVEN LIGHT pad   defective.

● 

Oven is in Self-Clean mode.

● 

Clock not set. Touch CLOCK pad and enter 

● 

If it cannot be reset by touching pads, electrical service 

to your residence has

caused interference signals on the main power line. Disconnect your cooking center at
the main fuse or circuit breaker panel. Wait one minute and reconnect power. Reset
clock.

● 

BROIL and START pads not touched.

 Improper shelf position   being used.

● 

Food   being cooked on a hot pan,

● 

Utensils are not suited for broiling.

● 

Aluminum foil used on the broil rack has not been 

 properly and slit.

● 

BAKE and START pads not touched.

● 

Oven temperature not set correctly. Incorrect number pads touched.

● 

Shelf position is incorrect. Check Roasting Guide.

● 

Roasting pan is too small.

● 

Improper cookware is being used.

● 

A 

foil tent was not used when needed to slow down browning.

● 

BAKE and START pads not touched.

● 

Oven shelf is not level.

 Shelf position is incorrect. Check Baking Guide.

● 

The wrong cookware is being used.

● 

Temperature setting is incorrect.

FOOD DOES NOT
BAKE PROPERLY

35

Summary of Contents for K964GP

Page 1: ...t 31 Energy Saving Tips Roasting Roasting uide 23 24 Features 7 Self leaning Instructions 27 29 Microwave Oven 12 17 Shelves 18 27 33 Defrosting 13 Thermostat Adjustment 32 Double Duty Shelf 16 17 Timer 11 Hold Timer 12 Vent Duct 31 Light Bulb Replacement 30 Microwave power output Precautions 2 5 Power Level 14 Problem Solver 34 36 of this oven is 700 watk Reheating 17 Safety Instructions Temperat...

Page 2: ...el and serial numbers This appliance must be registered Please be certain that it is Write to Hotpoint Range Product Service Appliance Park Louisville KY 40225 If you received a damaged cooking center Immediately contact the dealer or builder that sold you the cooking center Save time and money Before you request service check the Problem Solver in the back of this book It lists causes of minor op...

Page 3: ... THE HOUSEHOLD DISTRIBUTION PANEL BY REMOVING THE FUSE OR SWITCHING OFF THE CIRCUIT BREA R Do not cover or block any openings on the appliance Do not store this appliance outdoors Do not use this product near water for example in a wet basement or near a swimming pool Do not operate this apptiance if it is not working properly or if it has been damaged or dropped As with any appliance close superv...

Page 4: ... times it saves energy and prolongs life of the oven Do not use the oven for storage purposes Do not leave paper products cooking utensils or food in the oven when not in use If materials inside the oven should ignite keep oven door closed turn oven off and disconnect the power cord or shut off power at the fuse or circuit breaker panel Some products such as whole eggs and sealed containers for ex...

Page 5: ...re or removing the container from the microwave oven Use of the D JUBLI DUTY lM shelf accessory Remove the shelf from oven when not in use Do not store or cook with shelf on floor of oven Product damage may result Jse pot holders when handling the shelf and cookware They may be hot Do not use microwave browning dish on shelf The shelf could overheat Self Cleaning Lower Oven Stand away from the ove...

Page 6: ...s cooking dishes measuring cups custard cups pottery or china dinnerware which does not have metallic trim or glaze with a metallic sheen can be used Some cookware is labeled suitable for microwaving If you are not sure if a dish is microwave safe use this test Place in the oven both the dish you are testing and a glass measuring cup filled with one cup water set the measuring cup either in or nex...

Page 7: ...7 Receptacle for Temperature Probe 8 Temperature Probe 9 DOUBLE DUTY l M Shelf Lets you microwave several foods at once See Safety Tips for special instructions When this shelf is not in USC please remove from the oven 10 Oven Floor 11 Display and Touch Control Pads Self Cleaning Lower Oven 12 Display and Touch Control Pads 13 Oven Vent 14 Automatic Oven Door Latch 15 Interior Oven Light 16 oven S...

Page 8: ...ange the power level after entering cooking time 4 NUMBER PADS Touch these pads to enter cooking defrosting time temperature and Power Level 5 HOLD TIMER Press to set timer or holding time does not turn on microwave energy 6 POWER LEVEL Touch this pad before entering another power level number if you want to change from automatic Power Level 10 HIGH for cooking or Power Level 3 LOW for defrosting ...

Page 9: ...rature by small amounts Press hold pad to decrease time or temperature by larger amounts 9 CLEAN Use for Self Cleaning mode Lets you enter length of cleaning operation lo START Must be touched to star any cooking or cleaning I unc ion 11 CLEAWOFF Cancels all programs except Clock and Minute Second Timer Also stops oven signals and stops self cleaning cycle 12 TIMER Lets you time any kitchen functi...

Page 10: ...es and taps to get familiar with the control Since this is a 12 hour clock there is no need to worry about AM or PM If you accidentally go past three o clock simply press the DECREASE pad until the time shows in the display SET TIME will flash for 3 seconds after you release the INCREASE or DECREASE pad then START will flash SET TIME will reappear if you touch the INCREASE or DECREASE pad again an...

Page 11: ...es in the display How to Set the Timer Step 1 Touch the TIMER pad Step 2 Press INCREASE or DECREASE pud to set the umount of time on timer 11 you make a mistake touch TIMER ptid twice and begin igain Step 3 Touch the START pad After pushing START the flashing colon tells you the clock is counting down although the display does not change until I minute has passed Step 4 When time is up the oven be...

Page 12: ...OLD TIMER pad Step 5 Touch 1 and O to hold for 10 minutes Step 6 Touc the TIME COOK Step 7 Touch 2 5 0 ind for 25 minutes of cooking time Step 8 Touch the START pad DEF TIME and 15 00 counting down show on display As each function is automatically performed the oven display shows the instructions entered and the function Step 9 When time is up the oven signals and the display flashes End The oven ...

Page 13: ...ther defrosting tips Step 4 Touch the START pad When cycle is completed the oven signals and display flashes End The oven then automatically shuts Off Questions and Answers Q When I press the START pad 1 hear a dull thumping noise What is it A This sound is normal lt is letting you know the oven is using a power level lower than 10 High Q Can I defrost small items in a hurry A Yes but they will ne...

Page 14: ...ad again itep 5 Set your second cook time How to Change Power Level After setting cook time touch the POWER LEVEL pad then touch desired number for new power level Step 6 Touch the START pad Step 8 At the end of the first programmed cook time the second power level COOK TIME and the second programmed cook time counting down show on the display Step 9 When time is up the oven signals and display fl...

Page 15: ...Step 5 Touch the START pad If internat temperature of the roast is tess than 80 F display will show COOL if temperature is 80 F or above display will show temperature counting up Step 6 When t25 F is reached the oven will sound and disptay wilt show HOLD The oven will then hold the temperature Step 7 Touch the CLEAR OFF pad to stop the cycte Step 8 Remove probe and food from the oven Cooking Tips ...

Page 16: ... or 3 x pounds are not recommended for shelf cooking Batters and dough foods and also uncooked foods which need to be prepared from scratch should be cooked without the oven shelf following cookbook directions Use pot holders when handling foods heated together with your oven shelf especially when heating larger amounts of food The extra steam generated from cooking multiple foods may make cookwar...

Page 17: ... heating times add times for all foods together See heating guide in cookbook After halt of time stir or rearrange foods do not reverse positions Check Ioods covers remove them and return the floor especially after 3 4 01 tt al trays of food to their boxes Batter time and remove any which arc foods should be removed from the done Continue cooking others trays and cooked conventionally Place in ove...

Page 18: ...signed with stop Iocks so when placed correctly on the shelf supports they will stop before coming completely out of the oven and frill not tilt when you are removing food from them or placing food on them When placing cookware on a shelf pull the shelf out to the stop position Place the cookware on the shelf then slide the shelf back into the oven This will eliminate reaching into the hot oven I ...

Page 19: ...REASE or DECREASE pad The temperature you set shows in the lower left display Step 4 Touch START pad to begin baking Display shows BAKE TEMP the oven set temperature and actual oven temperature as the oven heats When set temperature has been reached the control beeps six titnes and PrE flashes in the display The display then shows the set temperature continuously Step 5 Center food on the shelf Ma...

Page 20: ...Cook Time If Cook Time is correct then touch Step 5 Touch START pad Oven STOP TIME pad and enter correct begins cooking Disulav shows the Stop Time u time of day Cook Time counting down and oven set tcmperdturc To Set Delay Start Quick Reminder 1 Touch BAKE pad 2 Touch INCREASE or DECREASE pad until desired baking temperature appears in display 3 Touch COOK TIME p ld 4 Touch INCREASE 01 DECREASE p...

Page 21: ...ugh they ve cooked the full time A You may have opened the oven door too often during cooking Follow the suggested baking tips to avoid this problem in the future Q If the display doesn t show the correct time of day may I use Cook Time and Stop Time A Yes but to start and stop at the time you wish to serve your meal you should reset the clock to the correct time Do it before you enter Cook Time a...

Page 22: ...Pans Dark metaf or glass gives deepest browning For thin rolfs Shelf B ntay be used For thin rofls Sheff B may be used L akes withoul sht rtcning Angci l d Ielly 1 1 Sp mge Afuminurn Tube Pan Metal Jefly Rofl Pan Met l or Ceramic Pan Two piece pan is convenient Line pan with waxed pfiper Cakes f Lllldt C kCS c upcakcs I ruitcakcs Metal or Ceramic pan Shiny Metal Muffin Pans Mct il or Glass Loaf or...

Page 23: ...irculate under the foil Most frozen poultry should be thawed before cooking to make sure it s done evenly Some however can be cooked successfully without thawing Check the package label for specific directions How to Set Oven for Roasting Step 1 Use shelf position indicated on the Roasting Guide For very large roasts remove the second oven shelf Step 2 Place meat inside the oven and close the door...

Page 24: ...pound more Or roasts is 10 to 20 minutes This time than given in guide for allows roasts to firm up and makes refrigerated roasts 1 minutes per them easier to carve Internal pound for roasts under 5 pounds temperature will rise about 5 to Defrost poultry before roasting 1 O F to compensate for temperature rise if desired remove the roast from oven sooner at 5 to 10 F less than temperature in this ...

Page 25: ...ld the foil tightly to the rack and cut slits in it just like the rack Without the slits the foil will prevent fat and meat juices from draining to the broiler pan The juices could become hot enough to catch on fire If you do not cut the slits you are frying not broiling Questions Answers Q Why should I leave the door closed when broiling chicken A Chicken is the only food recommended for closed d...

Page 26: ...tn y in thick D HI X 9 6 7 D HI 9 7 D 12 13 5 6 D 13 X 9 D 10 6 7 D 15 9 I 2 D 25 16 1 x B LO 28 30 1 x 20 D HI 2 3 z l D 3 4 c HI I 3 16 D not turn over D HI 5 5 c Lo x 8 D HI 10 12 4 5 c I 2 13 8 Y D HI x 4 7 D 10 10 D 10 4 6 c 17 12 14 D HI 6 Ileef Steaks R llc Medium Well l OIIC Rorc Mcdi L n well one hicken 450 I in thick I to I Y Ibs I X in thick 2 to 2X Ibs I wh ie 2 to 2X Ibs split lengthw...

Page 27: ...e E above the oven with soap and water Do not use abrasives or oven cleaners Do not let water run down through openings in the top of the door B To help prevent water from getting in these slots when cleaning open the door as far as it will go Clean the door gasket C using a clean sponge to soak the soiled area with hydrogen peroxide Repeated soaking may be needed depending on the amount of soil F...

Page 28: ...u cannot program any other functions such as Bake unti the oven cools to 500 F 28 at a later time than the present time of day NOTE Before beginning make sure the oven clock shows the correct time of day For example Let s say it s 7 00 and you want the oven to begin self cleaning at 9 00 after you re finished in the kitchen The oven is just soiled a normal amount so the normal Clean Time of 3 hour...

Page 29: ...ssive smoking occurs during cleaning A Excessive grease is the cause Touch the CLEAWOFF pad Open windows and doors to rid the room of smoke Let the oven cool for at least one hour before opening the door Wipe up excess grease and reset the cleaning cycle Q Is the crackling sound I hear during cleaning normal A Yes Metal heating and cooling during cooking and cleaning functions makes this sound Q W...

Page 30: ... above microwave oven To do so open microwave oven door then remove the two screws from the bottom of the grill Step 2 Remove the light cover by removing the two screws Step 4 Unscrew the bulb carefully Use a cloth 10 protect your hands in case the glass breaks Note The light is not standard Replace it with o similar 125 voI 20 watt bulb which is available from your GE supplier Step 5 Screw replac...

Page 31: ...They may mar the surface Door Surface When cleaning surfaces of door and oven that come together on closing the door use only mild nonabrasive soaps or detergents applied with a sponge or soft cloth Using a Brown N Sear Dish Use Bon Ami brand cleanser High heat generated on the bottom of the Brown N Sear Dish can cause scorched appearing stains to bake onto the floor if grease is present These may...

Page 32: ...t the factory and is more apt to be accurate than the oven it replaced If you think the oven should be hotter or cooler you can adjust it yourself To decide how much to change the temperature set the oven temperature 25 F higher or lower than the temperature in your recipe then bake The results of this test should give you an idea of how much the temperature should be changed To adjust thermostat ...

Page 33: ...ash rinse and then polish with a dry cloth abrasives ammonia acids or commercial oven cleaners DO NOT USE oven cleaners If acids should spill on the oven while it is hot use a dry cleansing powders or harsh paper towel or cloth to wipe up right away When the abrasives These might surface has cooled wash and rinse scratch the surface For other spills such as fat smatterings etc wash with soap and w...

Page 34: ...r Temperature Cooking section of this book Incorrect power level entered Dish not rotated turned or stirred as called for in recipe Too many dishes in oven at same time Food not thoroughly defrosted Improper use of coverings Check cookbook and this book for instructions Probe not inserted properly into oven receptacle or food Probe not used although TEMP COOK pad has been touched When using the Te...

Page 35: ...Let oven cool below 500 F Light bulb is loose or bulb is burned out OVEN LIGHT pad is defective Oven is in Self Clean mode Clock not set Touch CLOCK pad and enter time If it cannot be reset by touching pads electrical service to your residence has caused interference signals on the main power line Disconnect your cooking center at the main fuse or circuit breaker panel Wait one minute and reconnec...

Page 36: ...ed up prior o self cleaning CLEAN pad not touched Latch is not in CLEAN position Be sure oven door is securely closed Door is open M e sure door is securely closed START pad not touched Oven hasn t cooled to less than 500 F If the display flashes F and a number you have a function error code Press CLEAWOFF pad If the failure code repeats disconnect all power to the range Call for service If you ne...

Page 37: ...37 ...

Page 38: ...Notes 38 ...

Page 39: ...ur HotpoiJ t product warranty expires Purchase a F c mtract while your warraJlty is still in effect and y u 11 receive a suhstantiat discc uJlt With a multiple year con tract you re assured of future service at today s prices Telecommunication Device for the Deaf Parts andAccessories 800 626 2f102 Individuals qualified to service their own appliances can have needed parts or accessories sent direc...

Page 40: ...OTPOIN FACTORY SERVICE GENERAL ELECTRIC HOTPOINT FACTORY SERVICE or HOTPOINT CUSTOMER CARE SERVICE WHAT IS NOT COVERED Service trips to your home to teach you how to use the product Read your Use and Care material If you then have any questions about operating the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Center 800 626 2000 ...

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