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NOTE:  

Figures are for reference purposes only and may differ from your device. 

Customize App Permissions to Use Your Phone Your Way 

Applicable products: Honor 8X 

Worried about third-party apps obtaining too many important permissions and disclosing your 
personal information? You can monitor the permissions of each app and deny unwanted 
permissions.  

 

Disabling a permission may cause an app function to become unavailable. For example, if the 
location permission for a map app is disabled, the app will be unable to provide you with 
location and navigation services. 

Set app permissions

: Want to deny unwanted permissions? Open 

Settings, and go to 

Apps > Apps , select the app and touch Permissions on the App info screen and then enable or 
disable the unwanted permissions. 

Check and modify permissions

: Want to check which apps are allowed important permissions? 

Open 

Settings and touch Apps > Permissions , select the permission you want to view and 

touch the switch next to an app to allow or deny the permission for that app. 

Update the Phone System Online 

Applicable products: Honor 8X 

   

 

Before installing the update, connect your Phone to the Internet. Online updates consume 
mobile data, so it is recommended that you use a Wi-Fi network. 

 

Make sure that the battery level remains above 30% during the update. 

 

Using unauthorized third-party software to update your Phone may damage your Phone 
or put your personal information at risk. You are advised to update your Phone online or 
bring your Phone and proof of purchase to an authorized Huawei Customer Service 
Center for updates. 

 

Back up important data before updating your Phone. 

Summary of Contents for 51092XXF

Page 1: ...p the menu Touch and hold the desired feature and drag it to your home screen to create a shortcut For example you can add a shortcut for the camera s selfie feature to the home screen Unable to adjust View mode by sliding left or right There are three View mode options Small Medium Default and Large To specify View mode select an option based on your preferences How do I clear application cache f...

Page 2: ... you wish to clear Storage CLEAR CACHE EMUI8 x Open Settings Apps notifications Apps select the applications whose cache you wish to clear Storage CLEAR CACHE EMUI9 0 Open Settings Apps Apps select the applications whose cache you wish to clear Storage CLEAR CACHE ...

Page 3: ...reen and then enable or disable the unwanted permissions Check and modify permissions Want to check which apps are allowed important permissions Open Settings and touch Apps Permissions select the permission you want to view and touch the switch next to an app to allow or deny the permission for that app Update the Phone System Online Applicable products Honor 8X Before installing the update conne...

Page 4: ...dates go to and disable Auto download over Wi Fi Phone updates take some time Do not perform any operations during the update After an update your Phone will automatically restart Weather widget stops displaying my location Cause You may have accidentally disabled Current location or set Home city to None Solution Perform the following EMUI 5 X and 8 X Open Weather touch in the upper left corner t...

Page 5: ...n it to return to the previous screen You can also switch to Three keys mode and touch the left right side of the front navigation button to return to the previous screen Scenario 2 Three keys mode is in use Problem In Three keys mode when the user touches the fingerprint sensor to enroll their fingerprint the fingerprint enrollment screen unexpectedly closes Cause When enrolling your fingerprint ...

Page 6: ...onditions Cause In low light conditions the frame rate decreases which causes the viewfinder to lag Solution Move to an area with better lighting conditions or enable Flash Scenario 2 The camera is slow to respond when you take a photo Cause In low light conditions the camera processes the image to improve the image quality This may take a few seconds to complete Too many apps are running in the b...

Page 7: ...test version and try again Magazine unlock does not work or switch between images 1 Verify that Magazine unlock has been enabled EMUI 8 X and earlier Open Settings and search for Lock screen style Set Lock screen style to Magazine unlock EMUI 9 0 and later Open Settings and search for Magazine unlock Then enable Magazine unlock If this menu can t be found go to Themes Me Customize Lock screen styl...

Page 8: ...y rearranges home screen icons when you shake your phone You may have rearranged your home screen icons in Guest mode These changes will not be saved when you use your phone in Owner mode Solution Touch and hold a blank area on the home screen to enter editing mode Touch Settings or Home screen settings and disable Shake to realign ...

Page 9: ...en your phone is muted Go to Clock Alarm Settings Ring in silent mode Disable Do not disturb mode EMUI 4 X and EMUI 5 X Go to Settings Do not disturb and disable Do not disturb or touch Do not disturb mode and select Alarms only EMUI 8 0 Go to Settings Sound Do not disturb Disable Do not disturb or touch Do not disturb mode and select Alarms only Scenario 2 Alarms set by sub users don t go off aft...

Page 10: ...s sub user s account All other user accounts are suspended Alarms set by these accounts will not go off Solution Log back in to the sub user account that was used to set the alarm Go to Settings Users accounts Users and select the desired sub user If the issue persists perform the following steps EMUI 4 X and EMUI 5 X Go to Settings Apps Clock Storage CLEAR DATA EMUI 8 0 Go to Settings Apps notifi...

Page 11: ...Alarms only Scenario 2 Alarms set by sub users don t go off after your phone is restarted Cause When you restart your phone all user accounts except for the owner s are suspended Any alarms set by sub users will not go off Solution Log in to the sub user account that was used to set the alarm Go to Settings Users accounts Users and select the desired sub user Scenario 3 Visitor account alarms don ...

Page 12: ...olution Go to Settings Battery and disable Power saving mode Power saving mode is also disabled automatically when your phone is charging Online system update failure Check the following items before troubleshooting the specific issue Ensure that your phone has not been rooted A rooted phone may fail an OTA update or may not be able to receive OTA update notifications Ensure that your phone has su...

Page 13: ...s indicating that the download has failed When the user confirms the error message the system prompts the user to download the update package again Cause The network is unstable or restricted Solution Solution 1 1 Open Settings search for Apps select System update touch Storage then touch CLEAR DATA 2 Restart your phone move to a location with a better network connection personal Wi Fi network is ...

Page 14: ...hone the process fails at about 90 2 The HOTA Huawei over the air technology update fails and the screen below is displayed when the phone is powered on Cause The update package obtained is incorrect Solution Please enter eRecovery mode to download the complete update package If the HD icon can be displayed normally before the phone system is restored but cannot be displayed afterwards try the fol...

Page 15: ...s and enters eRecovery mode Touch Download latest version and recovery To ensure a successful update switch the connection mode to charging Select an available Wi Fi network Download the latest HOTA full package in eRecovery mode After the download is complete the system will automatically complete the update process Do not operate your phone during the update When the update is completed the phon...

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