WEB/CP-202-XPR AND WEB/CP-602-XPR CONTROLLERS
31
95-7775—01
RETURNING A DEFECTIVE UNIT
NOTE: If the defective unit is under warranty, please follow return instructions provided in this section.
If the unit is
out of warranty
, please discard any replaced part.
• Do not return an out-of-warranty controller to Tridium.
For proper credit on an in-warranty unit, ship the defective unit to Tridium within 30 days.
Prior to returning the unit, contact one of the following Tridium offices to obtain a return authorization (RMA) number and other
instructions. Please provide:
• Product model • Serial number • Nature of the defect • Purchase order number to secure RMA
United States
Phone
: 804-254-7086, ext. 11
E-mail for RMA
Return to:
Tridium, Inc.
2256 Dabney Road, Suite C
Richmond, VA 23230
Attn: Return Department RA# ________
Asia/Pacific
Phone:
+65 6887 5154
Fax:
+65 6887 5342
Address:
Tridium Asia Pacific Pte Ltd
E-mail for technical support:
17 Changi Business Park Central 1
Honeywell Building
Attn: Mr Lim Hoon Chat, Engineering Mgr.
Singapore 486073
Attn: Return Department RA# __________
Sales:
(Australia/Asia Pacific):
Phone:
+61 4 1264 4234
E-mail:
