Honeywell W8735B Owner'S Manual Download Page 24 | Manualshive

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Honeywell W8735B Owner'S Manual Download Page 24

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TROUBLESHOOTING

Table 5. Troubleshooting the W8735B.

Symptom

Possible Cause

Action

The battery indicator is on
continuously.

The battery is either dead
or not installed.

Install or replace the battery.

The battery indicator is
flashing with a steady on-off
pulse.

The battery is weak.

Replace the battery.

The battery indicator appears
to flash momentarily every 10
seconds.

The battery is good.

No action is required.

The online indicator is
illuminated.

The telephone module is
currently in a dial-in or
dial-out sequence.

Wait for the call to end.

The auxiliary input indicator is
illuminated

The Telephone Access
Module detected a
contact closure on the
auxiliary input terminals.

Determine the cause of the contact closure.
Remedy the problem according to the contact
manufacturer instructions.

When I dial into the Telephone
Access Module, it indicates
“The system is not
responding.”

The Telephone Access
Module is not receiving
data from the thermo-
stats.

Make sure all connections between the
communicating devices are good.
Contact your installer.

My password is not working.

You may have forgotten
your pass code.

Press and hold the passcode reset switch for ten
seconds. The pass code will be reset to 1-2-3-4.
Retry with the default pass code.

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Summary of Contents for W8735B

Page 1: ...Place Bar Code Here 69 1353 OWNER S GUIDE W8735B Telephone Access Module ...

Page 2: ...guring your telephone Access module 14 Entering the Configuration Menu 14 Entering Your Identification ID Number 15 Low Limit Setting 15 High Limit Setting 16 Ring Setting 17 Changing Your Pass Code 17 Assigning Zone Names 18 Filter Alert Setting Enable Disable 19 Dial out Alert Setting Enable Disable 19 Programming Dial Out Telephone Number Settings 20 Power Outage Setting 22 To Change the Power ...

Page 3: ...etting remotely using the telephone Change your system from heat to cool remotely using the telephone Monitor the temperature in your home and if the temperature gets too hot or too cold receive a voice message remotely using the telephone Check the outdoor temperature and Indoor humidity remotely using the telephone if available Monitor the performance of your heating and cooling system and recei...

Page 4: ... and or before leaving for an extended period of time auxiliary input If an auxiliary sensor is connected and has tripped the auxiliary input LED illuminates IMPORTANT Determine the cause of the sensor trip and resolve immediately on line When the Telephone Access Module answers the phone line or is in the process of dialing out an alert message the on line LED illuminates Pass Code Reset Button I...

Page 5: ...elephone Access Module from dialing power outage alert Check battery annually or before leaving for extended absence To install or replace the battery 1 Remove the front cover latch pin Fig 2 2 Grasp the top of the front cover and swing it down Fig 3 3 Connect the battery leads to the battery Fig 4 4 Insert the battery in the slot 5 Close the cover 6 Re insert the front cover latch pin Fig 2 Remov...

Page 6: ...69 1353 6 Fig 3 Removing front cover M14801 on line momentary flash ok steady flash replace on continuously replace auxiliary input battery FRONT COVER TABS GRASP TABS AND SWING COVER DOWN ...

Page 7: ...7 69 1353 Fig 4 Replacing front cover M14770 HOOK IN BOTTOM SWING UP TO LATCH BATTERY COVER COMMUNICATION LED PASS CODE RESET BUTTON STATUS LEDs ...

Page 8: ...To access this informa tion or make changes you must connect with the Telephone Access Module from an out side line If you want to access the Telephone Access Module locally you need to use a sec ond phone line or call from a cellular tele phone PASS CODE You will be asked to respond to the query Enter your Pass Code followed by the key You will be asked to enter a four digit Pass Code The default...

Page 9: ...figuration Menu To Exit if available 1 2 3 4 5 6 99 Listen for Enter Active Alert Message If any Press 1 to Acknowledge the Active Alert System Mode Heat Cool Off Auto Temperature Setting M17723 CONFIGURATION MENU To Change ID To Change Low Limit Setting To Change Ring Setting To Change High Limit Setting To Change Passcode To Name Zones To Change Filter Change Alert To Change Telephone Numbers if...

Page 10: ... out alerts The Telephone Access Module continues through the menu after the alerts are announced To exit press the key at any time Alert Message Possible Cause High Temperature The room temperature exceeded the high limit temperature setting Low Temperature The room temperature exceeded the low limit temperature setting Heat Pump A heat pump compressor fault occurred Heating System The system hea...

Page 11: ...r example Great Room heat cool setting is __ degrees The Telephone Access Module announces the system mode then announces the current temperature setting and then prompts you to change the temperature setting The system mode is heat cool off auto emergency heat If the thermostat is set to the heat mode you will hear To change the heat setting press 1 If the thermostat is set to the cool mode you w...

Page 12: ...ool auto emergency heat The Telephone Access Module will advance only to available system mode settings For example if your thermostat is set for a heat only system your choices are Heat or Off CHANGING TO HEAR ANOTHER ZONE You will hear To hear another zone press 4 The Telephone Access Module prompts you to press 4 to hear another zone All active zones are announced in order for example For Zone ...

Page 13: ...opriate action You will hear To acknowledge the alert message press 1 To repeat the alert message press 2 To exit press the key If you press the key to exit and the Telephone Access does not announce Goodbye there is another alert present Stay on the line If you hang up before acknowledging the alerts the Telephone Access Module repeats the dial out procedure If an acknowledgement is not received ...

Page 14: ...he configuration discuss the changes with your installer To enter the Configration Menu 1 Call the Telephone Access Module 2 Enter your Pass Code 3 Listen for any active alerts 4 Press 99 anytime after the room temperature is announced 5 You will hear This is the Configuration Menu enter the Configuration Number followed by the key 6 See Table 2 for configuration numbers Table 2 Configuration Numb...

Page 15: ...f the thermostat displays a temperature lower than your low limit setting and your dial out alert is active the Telephone Access Module dials out When you answer the phone you will hear Hello this is a Honeywell alert message from your ID here A Low Limit Alert was observed CAUTION Property Loss Hazard Do not assume your designate received and acted on the active alert Prepare to act promptly time...

Page 16: ... High Limit Alert was observed After entering Configuration Number 3 if your High Limit Setting is set to the factory setting you will hear The High Limit Setting is 100 F 38 C If your High Limit Setting is correct and the value you want press the key to return to the Configuration Menu CAUTION Property Loss Hazard Prepare to act promptly time may be critical Do not assume your designate received ...

Page 17: ...fault setting If your Ring Setting is programmed and is correct press the key to return to the Configuration Menu You will hear To change the Ring Setting press 1 Enter the Ring Setting followed by the key 1 Enter a Ring Setting from 1 to 10 You will hear Your Ring Setting is 1 10 2 If this is the Ring Setting you want programmed press the key to return to the Configuration Menu If the Ring Settin...

Page 18: ...rn to the Configuration Menu You will hear To reassign this zone press 2 1 Press 2 You will hear Zone one is Zone 1 Enter the new Zone ID Code for zone one fol lowed by the key 2 Enter the Zone ID Number from Table 3 and press the key Table 3 Assigning Zone Names Zone ID Number Zone Name 1 Basement 2 Bathroom 3 Bedroom 4 Den 5 Dining Room 6 Foyer 7 Game Room 8 Great Room 9 Guest Room 10 Gym 11 Kid...

Page 19: ...change You will hear Your Filter Alert Setting is disabled This means the Tele phone Access Module will not activate an alert if your filter change message is received from the thermostat 2 If this is the Setting you want programmed press the key to return to the Configuration Menu If the value entered is not a 1 or the key you hear Invalid Setting Follow the menu and these instructions to change ...

Page 20: ...umber one press 3 To return to the configuration menu press the key As an example follow the process to change telephone number 1 1 Press 1 2 You will hear Telephone number one is not pro grammed enter the telephone number followed by the key 3 Enter the telephone number you wish to desig nate the Telephone Access Module to dial out on an alert condition for telephone setting number one 4 Press th...

Page 21: ...ut procedure is attempted to 1 and 2 every 30 minutes until the alert is acknowledged by either 1 or 2 3 a Telephone Access Module dials out to announce the alert Alert is cleared b Dial out procedure is attempted every 30 minutes until the alert is acknowledged by 3 1 or 2 and 3 a Telephone Access Module dials out to announce the alert Alert is cleared if either 1 or 2 acknowledges the alert Aler...

Page 22: ...ephone Access Module activates an alert when the continuous power outage is equal to or longer than the Power Outage Setting CAUTION Property Loss Hazard Prepare to act promptly time may be critical Do not assume your designate received and acted on the active alert CAUTION Property Loss Hazard Do not rely only on the Telephone Access Module to identify potential problems in your home Have someone...

Page 23: ...hange the Power Outage Setting press 1 Enter the Power Outage Setting followed by the key 1 Enter a Power Outage Setting from one to four hours You will hear Your Power Outage Setting is your Power Outage Setting 2 If this is the Power Outage Setting you want pro grammed press the key to return to the Config uration Menu If the Power Outage Setting is not entered correctly you will hear Invalid Se...

Page 24: ...ence Wait for the call to end The auxiliary input indicator is illuminated The Telephone Access Module detected a contact closure on the auxiliary input terminals Determine the cause of the contact closure Remedy the problem according to the contact manufacturer instructions When I dial into the Telephone Access Module it indicates The system is not responding The Telephone Access Module is not re...

Page 25: ...lity shall be to repair or replace the product within the terms stated above HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESS OR IMPLIED OR ANY OTHER FAILURE OF THIS PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential dam...

Page 26: ...erning the operation of your Telephone Access Module please call the Honeywell Customer Relations at 1 800 468 1502 For service contact your local heating and cooling contractor NOTICE This equipment complies with Federal Communications Commission Part 15 Class B and Part 68 regulations ...

Page 27: ...27 69 1353 ...

Page 28: ... A on recycled paper containing at least 10 post consumer paper fibers Home and Building Control Home and Building Control Honeywell Honeywell Limited Honeywell Limitée 1985 Douglas Drive North 35 Dynamic Drive Golden Valley MN 55422 Scarborough Ontario M1V 4Z9 ...

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