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PRODUCT DATA

68-0256

® U.S. Registered Trademark
Copyright © 2001 Honeywell •  All Rights Reserved 

W8710A Equipment Monitoring System

APPLICATION

The W8710A Equipment Monitoring System provides HVAC 

system performance monitoring and reporting. It sends a fax 

report when it detects that the HVAC system is operating 

outside of specifications, when the temperature in the home is 

too hot or too cold, and when a power outage occurs and 

when it is restored.

FEATURES

• Sends monthly check-in reports to confirm that the 

Equipment Monitoring System is operating correctly.

• With the optional Customer Alert Switch, the 

homeowner can periodically request a system update. 

• Supports two inputs for optional sensors such as the 

Water Alert Float Switch. 

• Comes preset with one year of monitoring included. 

After one year, the annual monitoring service must be 

renewed to continue to receive reports.

• Operates on a small, highly specialized computer that 

analyzes information received from its precision air 

measurement sensors and your system thermostat.

• Automatically sends an alarm report when your 

heating and cooling system is not operating at 

designed specifications.

• Automatically sends an alarm report if the temperature 

in your home becomes too hot or too cold.

• Automatically sends an alarm report when you have a 

power outage longer than one hour and sends another 

report when power is restored.

• Automatically sends a monthly check-in report to 

confirm that the W8710A is operating correctly.

• Designed to cause minimal interruption to your phone 

line. It does not disrupt ongoing phone conversations, 

phone line usage of your personal computer modem or 

an answering machine.

• Does not alter the operation or warranty of your air 

conditioner, furnace or heat pump system. 

Contents

Application/Features..........................................................1

Specifications/Ordering Information ..................................2

Registration .......................................................................3

Installation .........................................................................3

Wiring ................................................................................4

Startup and Checkout........................................................6

Operation...........................................................................13

Troubleshooting.................................................................15

Summary of Contents for W8710A

Page 1: ... to receive reports Operates on a small highly specialized computer that analyzes information received from its precision air measurement sensors and your system thermostat Automatically sends an alarm report when your heating and cooling system is not operating at designed specifications Automatically sends an alarm report if the temperature in your home becomes too hot or too cold Automatically ...

Page 2: ...rgeable back up power supply provides energy to send an electrical outage report during a power outage longer than one hour Runs on 24 Vac from the heating and cooling system Accessories Required Not Included 32005322 001 Handheld Programmer Optional Not Included 32005419 001 Customer Alert Switch 32005320 001 Water Alert Float Switch 32005321 001 External Air Temperature Sensor Approvals Underwri...

Page 3: ...mmediately receive an email with your login and password INSTALLATION When Installing this Product 1 Read these instructions carefully Failure to follow these instructions can damage the product or cause a hazard ous condition 2 Check the ratings given in the instructions and on the product to make sure the product is suitable for your application 3 Installer must be a trained experienced service ...

Page 4: ...RTANT Install the black return air sensor where it cannot be exposed to water from a frozen evaporator coil or overflow drip Install the gray supply air sensor at least 18 in down stream from the furnace and or evaporator coil 4 Connect the 15 ft cable from the gray supply sensor to the connector marked S A on the W8710A See Fig 2 5 Connect the 7 ft cable from the black return sensor to the connec...

Page 5: ... that can be used instead of an external air temperature sensor in mod erate climates But when maximum accuracy is desired install the 32005321 001 External Air Tem perature Sensor to override the 46 F 8 C default setting M14923 FURNACE AIR HANDLER W8710 WIRING TERMINALS THERMOSTAT F2 F2 RED YEL EXT TEMP GRN W2 G C R W Y Y O G Y W C R F1 F1 THERMOSTAT AUXILIARY SENSOR AUXILIARY SENSOR G Y W C R M1...

Page 6: ...Code Enter any number up to eight digits to identify your customer This could be the customer s phone number or their account number 8 Fill out the Customer Web access information in the Owner s Guide now with your contractor code followed by the customer code and provide to the customer The customer can use this to view information about their system online 9 The Handheld Programmer displays the ...

Page 7: ...g it displays Resetting Unit Please Wait 17 The Handheld Programmer displays the software ver sion again repeats the contractor number access num ber and customer number confirmation screens and ends with STATUS OK screen Table 2 Standard Calibration Settings and Setup Values System Type Standard Calibration D T Temperature Rise and Fall Standard Calibration Tolerance Range or Trip Range Low Trip ...

Page 8: ...inks once but does not go out the house telephone is in use or the contractor code no is 0 or the telephone line is faulty To correct the problem see the Troubleshooting section 22 Unplug the handheld programmer and fasten the cover on the W8710A Programming Your Telephone Prefix Number Occasionally a phone system requires a prefix number dialed to access an outside line One or two digit prefix nu...

Page 9: ...e such as attic or roof top unit you may need to adjust the Minimum and Maximum settings accord ingly Standard Calibration Standard calibration is the average at which most heating and cooling systems operate Standard calibration uses the calculation used to determine that the system is operating correctly See Table 2 for the W8710A standard calibration settings Customizing Standard Calibration Se...

Page 10: ...T PRESS 2 KEY 1 Enter the system designated heat cfm 600 1000 1200 and press Enter key 2 Press Yes or No key to confirm 3 Enter Heat kW to the nearest thousand for example enter 80 rather than 79 500 and press Enter 4 Press Yes or No key to confirm 5 Turn on System Heat and press any key 6 Observe custom calibration running for System Delay Time When completed W8710A beeps and the Hand held Progra...

Page 11: ...reading as the return air temperature NOTE After System Fan is on for five to ten minutes make sure the supply air temperature setting is identical to the return air temperature setting Calibrating Humidity Sensor NOTE Be sure sensors have enough time to stabilize ten minutes before beginning step 1 1 Press CAL 6 key on Handheld Programmer 2 Press 3 key for humidity 3 Press Yes or No key to confir...

Page 12: ...l tone check now off 4 Observe the display screen show for ten seconds that it is resetting the unit 5 Observe the display changing to Status OK when tone checking is reinstalled Circuit Board LED Red Indicator Light The red LED has four states blinking dim illuminated and not illuminated BLINKING Blinks once When the Clear button is pressed and held for seven or more seconds the LED blinks once t...

Page 13: ...at sys tems The calculated D T is factory set at 55 F and if necessary can be adjusted for your individual system and area See Customizing Standard Calibration Set tings section 4 The factory set tolerance range in a gas heating appli cation is 20 F calculated D T This example has a tolerance range of 35 F to 75 F If desired the toler ance range can be increased or decreased for individ ual system...

Page 14: ...oling temperature increases For example at 50 percent rela tive humidity the computer calculates that the system temperature difference is 18 F If the relative humidity is lower than 50 percent the temperature difference is greater than 18 F Supply Air Temperature 20 Tolerance Range Calculated 55 Temperature Rise Return Air Temperature 20 Tolerance Range Above 75 High D T Alert Report 75 Gas Heat ...

Page 15: ...n 24 F a High D T Alert Report is generated 12 When the temperature fall between the return and sup ply sensors is measured and is lower than 12 F a Low D T Alert Report is generated Supply Air Temperature Return Air Temperature 0 50 Relative Humidity 100 Calculated Temperature Fall Changes with Relative Humidity Cooling Supply Air Temperature Return Air Temperature 0 50 Relative Humidity 100 18 C...

Page 16: ...y Initiated or Monthly Check in 5 Activation or renewed date If operated less than one year this is the activation installation date of the W8710A After one year it is the most recent anniver sary renewed date 6 Readings at the time this report was faxed were The sensor data and monitor calculation at the time the alert report was transmitted to the Honeywell Central Station M14925A HONEYWELL ALER...

Page 17: ...re Sensor is connected The External Air Temperature Sensor is required on heat pump systems but can also be used with conventional systems when outside temperature is desired 12 Hour of operation Shows the hours of operation for each mode cooling heating and fan This information is used for scheduling routine maintenance service and air filter cleaning 13 Mode setting Shows the unit operating mode...

Page 18: ... and test for dial tone with a portable telephone Check telephone line for bad connections or cable Reattempt to manually initiate call by pressing the Clear button Press ID key and re enter numbers if incorrect Press the TEL 9 key and enter the required prefix numbers Check with the office to confirm it is working correctly If OK confirm that the Honeywell Central Station has the correct fax numb...

Page 19: ...cation Error Loc 1 Handheld Programmer was plugged into circuit board before monitor was turned on Handheld Programmer was plugged in when power slide switch was turned off and then on Return air sensor was unplugged and then connected to the circuit board 24V not available to the unit and battery is low Loose damaged or Handheld Programmer cable RJ45 connector ends Unplug Handheld Programmer turn...

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