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W8710A EQUIPMENT MONITORING SYSTEM

68-0256

6

STARTUP AND CHECKOUT

Configuring Your System

To perform the following steps, you must have:

— Handheld Programmer 

— Registered contractor code. 

a. If you do not have a handheld Programmer, pur-

chase part no. 32005322-001. 

b. If you have not registered and have not received 

your contractor code, go to 

http://customer.honey-

well.com

 and register now. 

c. If you do not have access to the internet, call 1-800-

318-0815 for assistance with registering.

To configure the system:

1.

Turn on the power to the HVAC system.

2.

Turn the W8710A power switch to the On position.The 

red LED located on the W8710A flashes for five sec-

onds and then remains steady. If the LED is not operat-

ing correctly, see the Troubleshooting section.

3.

Set the Fan switch at the thermostat to the On position.

4.

Plug in the Handheld Programmer. The LED on the 

W8710A flashes once or twice, then remains on.

5.

Observe the software versions appearing on the screen.

NOTE: If the Handheld programmer display is showing the 

customer code, go to step 7.

6.

The Handheld Programmer displays the Contractor 

Code. If this is your contractor code, press Yes. If this is 

not your code, press No and enter your Contractor 

Code. 

NOTE:  If you have not registered and have not received 

your contractor code, go to 

http://customer.honey-

well.com

 and register now. If you do not have access 

to the internet, call 1-800-318-0815 for assistance 

with registering.

7.

The Handheld Programmer displays the Customer 

Code. Enter any number up to eight digits to identify 

your customer. This could be the customer’s phone 

number or their account number.

8.

Fill out the Customer Web access information in the 

Owner’s Guide now with your contractor code followed 

by the customer code and provide to the customer. The 

customer can use this to view information about their 

system online.

9.

The Handheld Programmer displays the Access 

Code.The display should show 0. Press yes.

10.

The Handheld Programmer displays “Status OK.”

11.

Turn on the blower and run it without heating or cooling 

for at least five minutes.

a.  Press the S/A key to view the supply air tempera-

ture.

b. Press the R/A key to view the return air tempera-

ture.

NOTE: If the return and supply air temperatures vary more 

than 1°F, adjust the supply sensor. 

— To do this, press the CAL/6 key and then the 2 key to 

display 2-TEMP.

— Then press the Yes key to display ADJ. TEMPERA-

TURE SENSORS YES. 

— At the next screen, RETURN TEMP= XX UP/DN OR 

ENTER, press the up or down key until the supply air 

temperature equals the return air temperature.

NOTE: You do not have to adjust the sensors to your ther-

mostat readings. But be sure the supply temperature 

reading equals the return temperature reading.

c. Press the R/H key to view the relative humidity at 

the return air.

IMPORTANT

All W8710A are shipped from the factory with stan-

dard calibration for gas heat with air conditioning. 

See Table 2.

ESM 20 VERS 4.08
ESM 10 VERS 2.93

CONT: 1234

OKAY? YES OR NO

CONTRACTOR CODE

__ __ __ __

CUST: 12345678

OKAY? YES OR NO

CUSTOMER CODE

__ __ __ __ __ __ __ __

ACCESS: 0

OKAY? YES OR NO

ACCESS CODE

__ __ __ __

STATUS: OK

SUPPLY AIR

TEMP = 72

RETURN AIR

TEMP = 73

RETURN AIR

R/H = 52%

Summary of Contents for W8710A

Page 1: ... to receive reports Operates on a small highly specialized computer that analyzes information received from its precision air measurement sensors and your system thermostat Automatically sends an alarm report when your heating and cooling system is not operating at designed specifications Automatically sends an alarm report if the temperature in your home becomes too hot or too cold Automatically ...

Page 2: ...rgeable back up power supply provides energy to send an electrical outage report during a power outage longer than one hour Runs on 24 Vac from the heating and cooling system Accessories Required Not Included 32005322 001 Handheld Programmer Optional Not Included 32005419 001 Customer Alert Switch 32005320 001 Water Alert Float Switch 32005321 001 External Air Temperature Sensor Approvals Underwri...

Page 3: ...mmediately receive an email with your login and password INSTALLATION When Installing this Product 1 Read these instructions carefully Failure to follow these instructions can damage the product or cause a hazard ous condition 2 Check the ratings given in the instructions and on the product to make sure the product is suitable for your application 3 Installer must be a trained experienced service ...

Page 4: ...RTANT Install the black return air sensor where it cannot be exposed to water from a frozen evaporator coil or overflow drip Install the gray supply air sensor at least 18 in down stream from the furnace and or evaporator coil 4 Connect the 15 ft cable from the gray supply sensor to the connector marked S A on the W8710A See Fig 2 5 Connect the 7 ft cable from the black return sensor to the connec...

Page 5: ... that can be used instead of an external air temperature sensor in mod erate climates But when maximum accuracy is desired install the 32005321 001 External Air Tem perature Sensor to override the 46 F 8 C default setting M14923 FURNACE AIR HANDLER W8710 WIRING TERMINALS THERMOSTAT F2 F2 RED YEL EXT TEMP GRN W2 G C R W Y Y O G Y W C R F1 F1 THERMOSTAT AUXILIARY SENSOR AUXILIARY SENSOR G Y W C R M1...

Page 6: ...Code Enter any number up to eight digits to identify your customer This could be the customer s phone number or their account number 8 Fill out the Customer Web access information in the Owner s Guide now with your contractor code followed by the customer code and provide to the customer The customer can use this to view information about their system online 9 The Handheld Programmer displays the ...

Page 7: ...g it displays Resetting Unit Please Wait 17 The Handheld Programmer displays the software ver sion again repeats the contractor number access num ber and customer number confirmation screens and ends with STATUS OK screen Table 2 Standard Calibration Settings and Setup Values System Type Standard Calibration D T Temperature Rise and Fall Standard Calibration Tolerance Range or Trip Range Low Trip ...

Page 8: ...inks once but does not go out the house telephone is in use or the contractor code no is 0 or the telephone line is faulty To correct the problem see the Troubleshooting section 22 Unplug the handheld programmer and fasten the cover on the W8710A Programming Your Telephone Prefix Number Occasionally a phone system requires a prefix number dialed to access an outside line One or two digit prefix nu...

Page 9: ...e such as attic or roof top unit you may need to adjust the Minimum and Maximum settings accord ingly Standard Calibration Standard calibration is the average at which most heating and cooling systems operate Standard calibration uses the calculation used to determine that the system is operating correctly See Table 2 for the W8710A standard calibration settings Customizing Standard Calibration Se...

Page 10: ...T PRESS 2 KEY 1 Enter the system designated heat cfm 600 1000 1200 and press Enter key 2 Press Yes or No key to confirm 3 Enter Heat kW to the nearest thousand for example enter 80 rather than 79 500 and press Enter 4 Press Yes or No key to confirm 5 Turn on System Heat and press any key 6 Observe custom calibration running for System Delay Time When completed W8710A beeps and the Hand held Progra...

Page 11: ...reading as the return air temperature NOTE After System Fan is on for five to ten minutes make sure the supply air temperature setting is identical to the return air temperature setting Calibrating Humidity Sensor NOTE Be sure sensors have enough time to stabilize ten minutes before beginning step 1 1 Press CAL 6 key on Handheld Programmer 2 Press 3 key for humidity 3 Press Yes or No key to confir...

Page 12: ...l tone check now off 4 Observe the display screen show for ten seconds that it is resetting the unit 5 Observe the display changing to Status OK when tone checking is reinstalled Circuit Board LED Red Indicator Light The red LED has four states blinking dim illuminated and not illuminated BLINKING Blinks once When the Clear button is pressed and held for seven or more seconds the LED blinks once t...

Page 13: ...at sys tems The calculated D T is factory set at 55 F and if necessary can be adjusted for your individual system and area See Customizing Standard Calibration Set tings section 4 The factory set tolerance range in a gas heating appli cation is 20 F calculated D T This example has a tolerance range of 35 F to 75 F If desired the toler ance range can be increased or decreased for individ ual system...

Page 14: ...oling temperature increases For example at 50 percent rela tive humidity the computer calculates that the system temperature difference is 18 F If the relative humidity is lower than 50 percent the temperature difference is greater than 18 F Supply Air Temperature 20 Tolerance Range Calculated 55 Temperature Rise Return Air Temperature 20 Tolerance Range Above 75 High D T Alert Report 75 Gas Heat ...

Page 15: ...n 24 F a High D T Alert Report is generated 12 When the temperature fall between the return and sup ply sensors is measured and is lower than 12 F a Low D T Alert Report is generated Supply Air Temperature Return Air Temperature 0 50 Relative Humidity 100 Calculated Temperature Fall Changes with Relative Humidity Cooling Supply Air Temperature Return Air Temperature 0 50 Relative Humidity 100 18 C...

Page 16: ...y Initiated or Monthly Check in 5 Activation or renewed date If operated less than one year this is the activation installation date of the W8710A After one year it is the most recent anniver sary renewed date 6 Readings at the time this report was faxed were The sensor data and monitor calculation at the time the alert report was transmitted to the Honeywell Central Station M14925A HONEYWELL ALER...

Page 17: ...re Sensor is connected The External Air Temperature Sensor is required on heat pump systems but can also be used with conventional systems when outside temperature is desired 12 Hour of operation Shows the hours of operation for each mode cooling heating and fan This information is used for scheduling routine maintenance service and air filter cleaning 13 Mode setting Shows the unit operating mode...

Page 18: ... and test for dial tone with a portable telephone Check telephone line for bad connections or cable Reattempt to manually initiate call by pressing the Clear button Press ID key and re enter numbers if incorrect Press the TEL 9 key and enter the required prefix numbers Check with the office to confirm it is working correctly If OK confirm that the Honeywell Central Station has the correct fax numb...

Page 19: ...cation Error Loc 1 Handheld Programmer was plugged into circuit board before monitor was turned on Handheld Programmer was plugged in when power slide switch was turned off and then on Return air sensor was unplugged and then connected to the circuit board 24V not available to the unit and battery is low Loose damaged or Handheld Programmer cable RJ45 connector ends Unplug Handheld Programmer turn...

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