LS10265-000HW-E:D 06/03/2021
25
56052901
–
Rev B
Appendix 2
–
Troubleshooting Guide
This section provides a summary of all LED indications and their meanings, as well as the expected behavior
of the Telguard under various exception conditions.
LED Indicator Guide
–
Normal Operating Mode
LED Symbol
Color
Showing
Indication
LED 1 Activation
Green
Solid On
Unit is activated at the message center and enabled
Off
Unit not activated at message center (and disabled)
Flash*
Unit is disabled
LED 2 STC
(System Trouble
Condition)
Red
Off
ALL OK
1 Flash*
System Trouble Condition
–
Low/Missing AC Power
2 Flashes*
System Trouble Condition
–
Low/Missing Battery Condition
AND/OR Battery Charger Failure
3 Flashes*
System Trouble Condition
–
LFC
4 Flashes*
System Trouble Condition
–
NSC
5 Flashes*
System Trouble Condition
–
RFC
6 Flashes*
System Trouble Condition
–
DTF
7 Flashes*
System Trouble Condition
–
PPF
LED 3 MODE
Yellow
Off
Alarm panel idle (Telguard is primary or Sole Path)
Flash *(1 sec)
Alarm panel off-hook to transmit signals over cellular.
On
Alarm panel idle (Telguard is backup)
LED 4
Acknowledgemen
t
Red
Solid On
The Telguard is waiting for acknowledgement from the TCC
Off
Idle state
Flash*
When flashing with LED 1, unit has failed activation due to
the programming of the panel, CALL TELGUARD TECHNICAL
SUPPORT
LED 5 Radio
Green
Off
Telguard initialized
On
Telguard initializing with cellular network
Flash (1 sec)
Radio receiving message
Flash (2 sec)
Radio sending message
Flash (2
flashes every
6 sec.)
Link Supervision Mode
LED 6
Not used
LED 7 Trip Input
Green
Solid On
Trip Input activated
Off
Trip Input not activated or restored
LED 8 AC Power
Red
Solid On
AC power connected to unit
Note: * means that the LED will continuously flash.