Honeywell HW-TG7FS Installation And Operating Manual Download

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COMPANY CONFIDENTIAL

For use by TELGUARD

customers only.

Distribution to other parties strictly prohibited.

February 7, 2020

Telguard TG-7 Series

Installation and Operating Guide

for models TG-7, TG-7A, TG-7FS, TG-Kit, and TG-7UBL

Summary of Contents for HW-TG7FS

Page 1: ... to model TG 7FS These part numbers are designated for Honeywell customers to indicate compatibility with Honeywell Connected Life Safety Services CLSS HW TG7FS A is equivalent to Telguard part number TG7FS A for use with AT T cellular service in the United States of America and Canada HW TG7FS V is equivalent to Telguard part number TG7FS V for use with Verizon Wireless cellular service in the Un...

Page 2: ...and manage their fire systems 1 CONFIGURE THE DEVICE WITH CLSS If you already have a CLSS Account 1 Open the CLSS app and login 2 Tap the Navigation menu in the upper right corner then tap Install Dialer Capture 3 Follow the on screen instructions to configure the device If you do not yet have a CLSS Account 1 Download and open Connected Life Safety Services App in the Apple Store or Google Play S...

Page 3: ...FIDENTIAL For use by TELGUARD customers only Distribution to other parties strictly prohibited February 7 2020 Telguard TG 7 Series Installation and Operating Guide for models TG 7 TG 7A TG 7FS TG Kit and TG 7UBL ...

Page 4: ...products is available Monday Saturday 8am 8pm ET Toll Free 800 229 2326 option 9 About this Manual This manual assumes that you have basic security system installation skills such as measuring voltages stripping wire properly connecting wires together connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installation and programming task...

Page 5: ...not work if the power supply is off for any reason however briefly The cellular radio network needed to transmit alarm signals from protected premises to a central monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device is subject to component failure...

Page 6: ...E PRODUCT IN AN ENVIRONMENT NOT PROVIDED OR PERMITTED BY TELGUARD IN WRITING THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE EACH WITH THE OTHER TO EFFECTUATE THIS INDEMNIFICATION DEFENSE AND HOLD HARMLESS WARRANTY and LIMITATIONS TELGUARD WILL REPAIR OR REPLACE OUR OPTION INOPERATIVE UNITS FOR UP TO TWO YEARS FROM DATE OF MANUFACTURE EXCLUDES DAMAGE DUE TO...

Page 7: ...ng Commercial Fire Applications and All Applications in Canada 7 Diagnostic and Status LEDs 7 Optional DC Operation 12VDC 7 Complete Factory Reset Option 7 UL and ULC Compliance 8 Getting Ready 9 Dealer Account Establishment 9 Pre Installation Checklist 9 Installation 10 Summary 10 Step 1 Register the Telguard Unit 10 Step 2 Physically Install the TG 7 Series Device in Desired Location 11 Step 3 D...

Page 8: ...ignments 23 Compatible Alarm Panels 24 Appendix 2 Troubleshooting Guide 25 LED Indicator Guide Normal Operating Mode 25 LED Indicator Guide RSSI Mode 26 Troubleshooting Quick Reference Table 27 Appendix 3 Commercial Fire Sole Path Communicator Installation 28 Configuring the TG 7FS 28 Configuring a Sole Path at the Panel 28 Appendix 4 Commercial Fire 6 hour Supervision 29 Appendix 5 Compliance wit...

Page 9: ...ation the incoming Telco line is connected from the premise s RJ 31x jack to the Telguard unit and then from the Telguard unit s RJ 45 jack to the alarm panel in the normal fashion Two programmable System Trouble Condition STC relays provide supervisory trip outputs for connection to the alarm panel s trip zone input terminals in order to provide a Telguard device trouble signal to the alarm panel...

Page 10: ...S fire unit Part TG7LAF02 AT T Service Fire Systems for use in United States and Canada UL 365 UL 985 UL 1023 UL 1610 ULC S545 ULC C1023 ULC S304 UL 864 and ULC S559 TG 7FS fire unit Part TG7LVF02 Verizon service Fire Systems for use in United States UL 365 UL 985 UL 1023 UL 1610 and UL 864 TG KIT Part TGKITLA2 AT T Service Commercial Industrial Retail Financial Markets Fire Systems for use in Uni...

Page 11: ...ing non extended formats Pulse Formats o 3 1 pulse 10pps Double Round 1400 Hz ack o 3 1 pulse 20pps Double Round 2300 Hz ack o 3 1 pulse 40pps Double Round 2300 Hz ack o 4 2 pulse 20pps Double Round 1400 Hz ack o 4 2 pulse 20pps Double Round 2300 Hz ack o 4 2 pulse 40pps Double Round 2300 Hz ack Contact ID Modem IIe IIIa2 4 SIA2 SIA DC 03 level 2 release at 300 baud Sonitrol DMP Hexadecimal accoun...

Page 12: ...g must be connected between the panel and the Telguard device Control Failure to Communicate CFC The Control Failure to Communicate CFC feature is an option that allows the Telguard unit to monitor the number of communication attempts the alarm panel makes over Telco before the Telguard unit becomes the main path of communication This feature works by monitoring the alarm panel from the time it go...

Page 13: ...tected the STC LED blinks once the AC Power LED turns off and the STC trip output is activated after a preset time default 2 hours When AC power returns to normal 106 VAC the AC Power LED turns on immediately and the STC trip output restores after 60 seconds Note If the Telguard device is being powered through its DC connection a Low Power Failure LPF will occur if the DC power into the TG 7 unit ...

Page 14: ...ase at the TCC for review and is not forwarded on to the central station Programmable Supervisory Trip Output STC Relays The Telguard device has two supervisory relay trip outputs STC1 normally open and STC2 normally closed and both are energized in a powered up state when no system troubles exist This enables a supervisory trouble code to be transmitted to the central station when connected to an...

Page 15: ...ails Optional DC Operation 12VDC TG 7 Series can be operated solely by DC Power Source e g power coming from an alarm panel s auxiliary 12V output This will eliminate the need for a separate AC outlet at the protected premises To use a Panel s 12VDC Auxiliary Output connect the panel power to DC Input and ground on the TG 7 Series unit and the device will operate normally The Telguard unit s opera...

Page 16: ...ons The chart on Page 2 shows the various models and the associated UL and ULC Standards Certificates of Compliance are available at www telguard com UL ULC Compliance Note The alarm panel must also be UL ULC or cUL Listed for the appropriate categories above ULC Compliance Note For Commercial Fire installations in Canada the radio frequency warning label supplied must be affixed to the outside fr...

Page 17: ...uard device to the alarm panel please make sure you have all the proper parts before you go to the job site The following items are shipped with each Telguard unit Telguard Cellular Communicator UL Listed plug in transformer Cellular Antenna 12 foot antenna cable with mounting bracket 7 foot RJ 45 plug to plug cord 20 inch battery cable assembly with connector plug Enclosure key lock Pluggable scr...

Page 18: ...assistance or have any questions please call Telguard Technical Support at 1 800 229 2326 extension 9 Note Dealer Account Establishment and Telguard Registration must be complete prior to Installation Step 1 Register the Telguard Unit Installation Tip Register for Telguard service prior to leaving for the job site to avoid a second trip The registration form may be completed online through our 24 ...

Page 19: ...to send trip input events to the TCC a default notification will be sent to the central station If the Telguard unit is configured to report restorals the contact closure will also be reported Swinger Function The swinger function is designed to reduce the incidence of excessive messaging and alarms due to faulty equipment or installation If enabled the swinger function will discontinue sending tr...

Page 20: ...ed after the TG 7 series device has been mounted to the wall or other surface Follow the instructions for the TG PEM to install it After installation of the TG PEM proceed to Option 2 in the next section Note When the TG PEM is used to provide power the TG 7 series device cannot have an AC power transformer or backup battery connected Complete all Power Related Wiring Connections Option 1 Backup B...

Page 21: ...ty low loss antenna cables as well as high gain antennas listed in Appendix 6 Step 4 Verify Panel sends alarms over the Telco Connection for Back up Path Connect alarm panel and Telco line to the TG 7 series unit Plug the cable from the modular jack of the alarm panel into the black jack of the Telguard device and the incoming Telco connection into the gray jack Trip a zone on the alarm panel and ...

Page 22: ...e s gray jack that goes to the RJ 31x Jack at the premise for Back up Communication is disconnected Trip several alarms on the alarm panel and verify that the central station received them by calling the central station operator Use a lineman s butt set in MONITOR MODE connected to the Telguard unit s T and R test pins to listen to communications between the alarm panel and the Telguard If you are...

Page 23: ...e Check to see that the STC LED 2 flashes 4 times and after the configured period the alarm panel transmits the STC trouble code over the Telco line indicating loss of RF signal strength Reconnect the antenna and check to see that the STC LED 2 goes off within the configured period indicating RF signal strength resorted AC Fail Condition ACFC Disconnect the provided power transformer and check to ...

Page 24: ...gnate the zone as Tamper Protection All Canadian Installations shall also meet the installation requirements of CAN ULC S302 standard for Installation and Classification of Burglar Alarm Systems for Financial and Commercial Premises Safes and Vaults For installations outside Canada a tamper switch may be used if desired not supplied or as required by local AHJ ...

Page 25: ...h the Telco and the TG 7 connections are being monitored by the Alarm Panel It is the alarm panel that makes the decision of which communication path to use for signal delivery REMOTE ANTENNA T R TELGUARD Digital TG 7 SIM 1 2 3 4 5 6 7 8 Not Used NotUsed Power LED LED Mode Toggle Button System Status LEDs Alarm Panel Battery Connector Battery wire should be at least inch apart from AC wires 2 3 4 ...

Page 26: ...LS10265 000HW E D 06 03 2021 18 56052901 Rev B Note 2 When using this scenario LFC and CFC do not apply ...

Page 27: ...unication path to use for signal delivery REMOTE ANTENNA T R TELGUARD Digital TG 7 SIM 1 2 3 4 5 6 7 8 NotUsed NotUsed Power LED LED Mode ToggleButton System Status LEDs Alarm Panel Battery wire should be at least inch apart from AC wires 2 3 4 5 7 GREEN R 1 T RED INCOMING TELCO RJ31X TRIP INPUT BATTERY TAMPER SWITCH 8 6 Note Battery Connector EARTH GROUND STC2 N C AC 12V 800MA STC1 N O 1 2 3 5 6 ...

Page 28: ...for communication REMOTE ANTENNA T R TELGUARD Digital TG 7 SIM 1 2 3 4 5 6 7 8 NotUsed NotUsed Power LED LED Mode Toggle Button System Status LEDs Alarm Panel Battery wire should be at least inch apart from AC wires BATTERY TAMPER SWITCH Note Battery Connector TRIP INPUT EARTH GROUND STC2 N C AC 12V 800MA STC1 N O 1 2 3 5 6 1 2 1 2 1 3 2 4 Battery Connector Note Since there is no Telco connection ...

Page 29: ...21 21 56052901 Rev B Installation Using Conduit COVER FRONT VIEW SIDE VIEW 6 IN 8 IN 8 IN LISTED PULL BOX WITH LISTED OUTLET BOX AND RECEPTACLE WALL LISTED PULL BOX LISTED TRANSFORMER LISTED OUTLET BOX AND RECEPTACLE ULTPDE VSD ...

Page 30: ... rigid or flexible metal conduit along with other wiring from TG 7 to the Panel REMOTE ANTENNA T R TELGUARD Digital TG 7 SIM 1 2 3 4 5 6 7 8 Not Used NotUsed Power LED LED Mode Toggle Button System Status LEDs Alarm Panel Battery Connector Battery wire should be at least inch apart from AC wires 2 3 4 5 7 GREEN R 1 T RED INCOMING TELCO RJ31X TRIP INPUT BATTERY TAMPER SWITCH 8 6 Note EARTH GROUND S...

Page 31: ... output for programmable trouble conditions Normally Closed 24 hour trip zone input on alarm panel Enables transmission of programmed supervisory trouble code see diagram or installation section STC LED 2 3 STC1 4 STC1 Supervisory Relay Trip output for programmable trouble conditions Normally Open 24 hour trip zone input on alarm panel Enables transmission of programmed supervisory trouble code se...

Page 32: ...d alarm panel that supports one of the following formats is compatible and may be used with the TG 7 series Pulse Formats o 3 1 pulse 10pps Double Round 1400 Hz ack o 3 1 pulse 20pps Double Round 2300 Hz ack o 3 1 pulse 40pps Double Round 2300 Hz ack o 4 2 pulse 20pps Double Round 1400 Hz ack o 4 2 pulse 20pps Double Round 2300 Hz ack o 4 2 pulse 40pps Double Round 2300 Hz ack Contact ID Modem IIe...

Page 33: ...SC 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF 7 Flashes System Trouble Condition PPF LED 3 MODE Yellow Off Alarm panel idle Telguard is primary or Sole Path Flash 1 sec Alarm panel off hook to transmit signals over cellular On Alarm panel idle Telguard is backup LED 4 Acknowledgemen t Red Solid On The Telguard is waiting for acknowledgement from the TCC Off Idle ...

Page 34: ...5 on LED 4 slow flash LEDs 3 2 off 110 2 LEDs 5 4 on LEDs 3 2 off 100 Minimum signal strength required when Telco is involved 2 LEDs 5 4 on LED 3 slow flash LED 2 off 90 Minimum signal strength when used as a Sole Path 3 LEDs 5 3 on LED 2 off 80 3 LEDs 5 3 on LED 2 slow flash 70 4 LEDs 5 2 on 60 Note When LED 1 is on in RSSI mode it indicates more than one cellular tower within range ...

Page 35: ...circuit failure PPF STC LED 2 flashes continuously 7 times No Yes Wait for PPF restoral Not Activated Activation LED 1 off Yes None The Telguard will not function until the first signal is sent through the Telguard to activate the unit Automatic Self Test Radio LED 5 flashes during transmit None Yes Self test Send Self test information to central station via TCC return to ready state Telguard Remo...

Page 36: ...th two Telco connections in order to provide multiple reporting paths With the TG 7FS configured as a sole path communicator one of these Telco connections is no longer necessary for UL 864 compliance However the panel will continue to supervise that line unless changes are made at installation time There are two methods for removing supervision alarms at the panel caused by disconnecting the seco...

Page 37: ...or TG 7FS TG 7 TG 7A TG 7A TG 7A TG 7FS TG 7A Telguard Model O O O Y Y Y Y O Y UL Listed Bell and Bell Housing O O O O O O Y Y Y AC transformer lines in flexible conduit Y Y Y Y Y Y Y Y Y AC transformer plugged into un switched outlet O O O O O O Y Y Y AC transformer plugged into dedicated branch circuit N N N N N N PBX connection to RJ31X jack O O O O Y Y Y O Y Enclosure Tamper Switch connected t...

Page 38: ...Fire Household Burg Fire Combination Commercial Burg Commercial Fire TG 7 TG 7 TG 7 TG 7 TG 7FS Telguard Model O O O O O UL ULC cUL Listed Bell and Bell Housing O O O O Y AC transformer lines in conduit Y Y Y Y Y AC transformer plugged into un switched outlet O O O O Y AC transformer plugged into dedicated branch circuit N N PBX connection to RJ31X jack O O O Y O Enclosure Tamper Switch connected ...

Page 39: ...lug in acceptable transformers GlobTek part number WA1E800J00 N GTGTAB Tri Mag part number WTD 1208 C Average DC Current Draw 6 2VDC 64mA idle 265mA transmitting 12VDC 34mA idle 121mA transmitting 16VDC 28mA idle 117mA transmitting Digital Cellular Radio and Other Specifications The Telguard TG 7 radio provides data connectivity on LTE networks The TG 7 transceiver is FCC compliant meeting all req...

Page 40: ...bracket ACD 50 50 feet of low loss high performance antenna cable and mounting bracket ACD 100 100 feet of low loss high performance antenna cable and mounting bracket HGDL 0 High Gain Directional Antenna EXDL 0 External Omni Directional Antenna 46001401 Tamper Switch Plunger NO 955WH W SCREW TG PEM Power and Expansion Module allows 24VDC panel power to operate TG 7FS or adds 8 zones to a TG 7 ...

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