LS10265-000HW-E:D 06/03/2021
14
56052901
–
Rev B
The initial alarm is to confirm registration and activate the Telguard device. This alarm will NOT be
transmitted to the central station.
Special LED Indications during Activation
If the Telguard unit fails the activation process, it will be displayed on the LEDs.
•
If LED 1 and LED 4 are flashing, the Telguard has failed activation. The serial number is not in the
database at the TCC. Clear the fault (see note below) and call Telguard Technical Support to verify
proper registration before resending an alarm signal.
•
If LEDs 1-5 are flashing, there is an activation error. The activation message was NOT received at the
TCC. Clear the fault (see note below) and retry transmitting an alarm signal. If the Telguard unit fails a
second time to activate, check signal strength. If signal strength is OK, then call Telguard Technical
Support for further assistance.
NOTE: In order to clear the faults listed above, the RSSI button must be pressed twice. After the issue
has been resolved and the unit cleared, STEPS 3 AND 4 MUST BE REPEATED OR THE TELGUARD
DEVICE WILL NOT TRANSMIT ANY SIGNALS.
System Status LEDs Table
System Status LEDs
Activation Indications
LED 1-5 FLASHING
Failed Activation
–
Signal Too Weak
LED 1 & LED 4 FLASHING
Activation Error
–
Call Telguard Technical Support
LED 1 ON
Activation Successful
Verify Alarm Signal Transmissions over Cellular
Before beginning this step, make sure that the Telco line from the TG-7 series device
’s
gray jack that goes to
the RJ-31x Jack at the premise for Back-up Communication is disconnected.
Trip several alarms on the alarm panel and verify that the central station received them by calling the central
station operator. Use a lineman's butt-set in
MONITOR MODE
connected to the Telguard unit's "T" and "R"
test pins to "listen" to communications between the alarm panel and the Telguard.
If you are having problems getting reliable alarm signal transmissions, additional adjustments may be
necessary.
•
Recheck signal strength. You need at least
RSSI =
2
(TWO LEDS ON SOLID)
for adequate signal
transmission. Also, check antenna connector and make sure it is seated correctly.
•
Call Telguard Technical Support, 1-800-229-2326 option 9
.
Step 6: Connect Supervisory Trip Outputs
Connect and test the supervisory trip outputs to the alarm panel.
Enabling of a local alarm or strobe light may be desirable when a trip is declared. The STC trip output can be
used directly to activate a local signaling device, provided that the trip output is not needed to trip the alarm
panel at the same time. If both a local signaling device and an alarm panel are required, then external relays
are needed to provide additional uncommitted contacts.
UL/ULC Compliance Note:
The TG-7 series device will at a minimum have the trip output connected to
the alarm panel to indicate A/C failure (ACFC) and low battery (LBC) conditions when the Telguard unit
is using its own Power Supply and not powered by the panel.
ULC Compliance Notes:
•
For Commercial Burglary installations which do not use the optional TG-PEM, STC1 shall be
connected to the panel's 24hr zone and shall be designated only as Low Battery Condition.
