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TUXEDOW INSTALLATION AND SETUP GUIDE

AGENCY INFORMATION

FEDERAL COMMUNICATIONS COMMISSION & ISED CANADA STATEMENTS

The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or

User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT

This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following

statement for your information.

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance

with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and

found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules,

which are designed to provide reasonable protection against such interference in a residential installation. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•If using an indoor antenna, have a quality outdoor antenna installed.

•Reorient the receiving antenna until interference is reduced or eliminated.

•Move the radio or television receiver away from the receiver/control panel.

•Move the antenna leads away from any wire runs to the receiver/control panel.

•Plug the receiver/control panel into a different outlet so that it and the radio or television receiver are on different branch

circuits.

•Consult the dealer or an experienced radio/TV technician for help.

ISED CLASS B STATEMENT

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC / ISED STATEMENT

This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received,

including interference that may cause undesired operation.

Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son fonctionnement est

soumis aux conditions suivantes: (1) Cet appareil ne doit pas causer d' interférences nuisibles. (2) Cet appareil doit accepter

toute interférence reçue y compris les interférences causant une réception indésirable.
Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc., 2

Corporate Center Drive., Melville, NY 11747, Ph: 516-577-2000

Partie responsable / Émetteur de la déclaration de conformité du fournisseur : Ademco Inc., une filiale de Resideo

Technologies, Inc., 2 Corporate Center Drive., Melville, NY 11747, Tél. 516 577-2000

SUPPORT, WARRANTY, & PATENT INFORMATION

For the latest documentation and online support information, please go to:

www.resideo.com

For the latest warranty information, please go to:

www.security.honeywellhome.com/warranty

For patent information, see

www.resideo.com

For technical support, call 1-800-645-7492 M-F 8:30am to 5pm EST

REFER TO INSTALLATION INSTRUCTIONS FOR THE CONTROL PANEL WITH WHICH THIS DEVICE IS USED FOR

WARRANTY INFORMATION AND LIMITATIONS OF THE ENTIRE ALARM SYSTEM

Summary of Contents for TUXEDOW

Page 1: ...T TU UX XE ED DO OW W Home Automation System Installation and Setup Guide 800 25176A 4 19 Rev A ...

Page 2: ...Z Wave devices are identified by the Z Wave logo and can be purchased from your local retailer Z Wave is a registered trademark Sigma Designs Inc and or its subsidiaries ...

Page 3: ...S Automation Address 7 3 Honeywell Home End User License Agreement EULA 8 4 Network LAN Wi Fi Setup 9 5 Important Operation Information 9 6 Remote Login 9 THE HOME PAGE 10 SECURITY MENU 11 Introduction to Security System Operation 11 Panel Default Displays 12 How to Arm the System 13 How to Display Faults 13 How to Bypass Zones 13 How to Clear Bypassed Zones 14 How to Disarm the System 14 To disar...

Page 4: ...nd Volume Control 22 SYSTEM SETUP 23 Time Date Setup 23 Setting Daylight Saving Time 23 Setting Current Time and Date 23 CS Setup 24 Options 24 ECP Address 24 Screen Security 24 Device Events 25 Code Authority 25 Panel Config 25 TC Server Info 26 User Setup 26 Authority Levels 26 How to Add a User 27 How to Add an Existing User to a Second Keypad 27 How to Delete a User 27 How to Edit a User 27 Ad...

Page 5: ... Options After each selection touch SAVE 36 Trigger Options After each selection touch SAVE 36 Action Options After each selection touch SAVE 37 Create a Room 37 Updating Controllers Keypads with New or Removed devices 38 Z Wave Troubleshooting 38 Remote Services 38 Remote Services Setup 39 Controlling Automation Z Wave Devices Remotely 39 Creating Scenes in Total Connect 39 Viewing and Controllin...

Page 6: ...iv ...

Page 7: ... Wave devices including lamp modules dimmer modules door locks thermostats water valves garage door controllers and shade openers Automation Scenes Define system actions for automatic start and stop parameters when certain conditions occur Supports up to 10 scenes locally and 20 remotely through Total Connect Cameras View up to four cameras at the same time with a maximum enrollment of 32 cameras ...

Page 8: ...ity Table Panel Type Panel Version Max of touchscreens VISTA 15p V3 and higher 2 VISTA 20p V3 and higher 4 VISTA 21iP All 4 VISTA 128BPT All 6 VISTA 250BPT All 6 VISTA 32FBPT All 6 VISTA 128FBPT All 6 VISTA 250FBPT All 6 The keypad sound suppression feature is available in some commercial panels and is not compatible with the TUXEDOW keypad The Voice Chime feature is a VISTA 15P 20P 21iP control f...

Page 9: ...t to remove 3 Use the mounting plate to mark the location of the mounting holes on the mounting surface and check for level 4 Secure the mounting plate to a mounting surface using 4 screws supplied 5 Insert bottom edge of Touchscreen over the mounting plate and then click in the top edge to snap into place 6 Install the cover securing screw at the bottom of the device to secure The bottom securing...

Page 10: ...function if AC power is lost Make sure to power at least one Touchscreen in each partition from the control s auxiliary power output or UL Listed battery backed up power supply IMPORTANT When the Touchscreen is powered from an auxiliary power supply always apply power to the control panel first and then the Touchscreen Failure to observe this sequence results in improper operation of the Touchscre...

Page 11: ...sideo residential control panel revision 9 18 3 13 for the Vista 21IP and under must program the Remote Interactive Service option in the second location in 91 to a 2 by default location 1 is set to 8 so the entry would be 91 82 o Resideo residential control panel revision 10 0 4 21 for the Vista 21IP and higher always supports the RIS option hence there is no programming location to enable Vista ...

Page 12: ...blem is corrected If this situation occurs TUXEDOW presents you with a message of Problems detected Start Keypad in Safe Mode and requests a YES or NO response If you answer with Yes TUXEDOW enters into the Safe Mode If you answer with NO TUXEDOW tries to communicate with the panel again After three consecutive times of receiving no response TUXEDOW enters the Safe Mode automatically Note that thi...

Page 13: ...following Setup System Setup CS Setup Enter your authorized code and touch Options the Options and Operating Modes screen is displayed Highlight the Automation Mode check box to enable the option then select the Commercial check box To change the occupancy delay time select a time interval from the Occupancy Delay drop down list choose from 15 30 60 120 or 225 seconds When done touch Apply to save...

Page 14: ...priate RIS address used for Total Connect This is programmed in the panel prior the TUXEDOW setup To change the address perform the following Touch ECP Address select RIS Automation ECP Addr for this keypad The available RIS addresses are 1 30 and the default is 25 NOTES If this is the primary RIS address NOT using Total Connect select the Primary RIS Device checkbox and touch Apply Warning the Pr...

Page 15: ...ected and the credentials need to be verified WPS is not a supported feature 5 Important Operation Information This page collects the user s data Enter the data or skip this page to continue to the TUXEDOW s home page NOTES This page can be accessed from the home page by touching Setup System Setup User Profile The data for Region and Zip Code Postal Code synchronizes to the Time Date setup page i...

Page 16: ...Displays the current temperature Automation Menu Displays the Z Wave device menu Scene setup Room Setup Z Wave setup menus Setup Accesses the Setup Menus Training Videos Access to view one of 11 available videos Slide Show Accesses the Slide Show Setup Camera Menu Accesses the Camera Screen Emergency Panic Accesses the Emergency Panic icons Can be accessed from any screen Security Menu Accesses th...

Page 17: ...ut you may otherwise move freely throughout the premises Yes Yes Yes No NIGHT Touch to arm when you are staying home and do not expect anyone to use the entrance door Yes Yes set for Away or Stay Mode No set for Instant or Maximum Mode Yes Yes set for Away or Maximum Mode No set for Stay or Instant Mode See Night Mode note below NOTE Night Mode on Residential Panels Only arms all perimeter zones p...

Page 18: ...nsole setting in the 6150Vs displayed as A on the 6150V must be set to 1 and the Additional Console setting in the 6160Vs must be set to Yes For additional troubleshooting procedures refer to the Control Panel Installation Guide Panel Default Displays The Security screen displays an Icon s if a panel fault occurs The following lists the Icons that are displayed to the left of the Panic icon ICON M...

Page 19: ...he fault type to view and a message of current status is displayed on the screen As applicable take corrective action such as closing a window or door to correct the fault 2 If the fault cannot be corrected you may choose to bypass a zone by selecting the zone and highlighting it and then touching the Bypass Selected icon Distressed Zones Icons Alarm Troubles Faults Bypass Low Battery All How to B...

Page 20: ...s the premises and the other is when someone has been in the premises with the system armed i e Stay and Night arming modes To disarm the system when entering the premises The touchscreen automatically displays the Entry Delay Active screen when someone enters the premise through an Entry Exit door ICON ACTION NOTES 1 Enter your 4 digit user code The partition is disarmed and the Arming screen is ...

Page 21: ...tes A code may have access to some or all of the available partitions 3 Enter the code authorized to access other partition s If the code is accepted the system displays the partitions that user has access to Silencing and Clearing a Fire Carbon Monoxide Alarm 1 Silence acknowledge and clear the alarm by a For Residential Systems Touch Touch here to Silence on the display to silence the alarm For ...

Page 22: ...d do not function in the Console Emulation Mode The A B C and D icons do function if programmed as panic keys Commercial systems with Alpha keypads have a feature where if you touch a key for 5 seconds you receive self help messages about the touched key or holding the key for 5 seconds to provide zone descriptors These features do not function in the keypad as all key touches are instantaneous Ho...

Page 23: ...r of the screen Perform the following to send an emergency message ICON ACTION NOTES PANIC 1 Touch PANIC Icon then touch and hold for at least 2 seconds the associated alarm icon FIRE POLICE Silent Panic or MEDICAL You are immediately returned to the screen from which you touched the PANIC Icon NOTE The Emergency screen cannot be accessed while in the clean screen mode Emergency Icons Fire Police ...

Page 24: ...download from being installed Reject and postpone are the same as above If accept is pressed the TUXEDOW starts the updating process once done the TUXEDOW resets System Setup Touch the Setup and System Setup icons to access Time Date Setup CS Setup User Setup Advanced Setup Tuxedo Sync User Profile Quick Programming and Controller Initial See System Setup section for detailed information System WI...

Page 25: ...rowser to view cameras for non security purposes only Camera streams viewed from the web browser can stop without indication due to network connection issues Internet Explorer 11 and higher Note If the video streaming is not working configure the browser for compatibility mode and refreshed the web page Local Access TUXEDOW s remote access option offers built in web hosting capability to access yo...

Page 26: ...remote access NOTES To correct this add a username password and verify the user is enabled Browser may block access if the Secured Web Server Access https option is enabled During remote login if the browser displays a Security Certificate Error this is not a threat and it is recommended that you continue Remote Access Using Port Forwarding TUXEDOW offers built in web hosting capability to access ...

Page 27: ... Chime Mode and Voice Mode are both selected the Voice Chime is automatically selected It may take a few seconds for the Chime Mode to take effect When the keypad exits the Operation Modes screen your selection is saved Adjust the Screen Timeouts When the keypad is left idle it automatically turns the Backlight Off After the selected backlight off time has expired unless Never option is selected r...

Page 28: ...ed cleansers Touch CONTINUE to disable touchscreen Panics cannot be initiated during this process NOTE The Emergency screen cannot be accessed while running in the clean screen mode IMPORTANT Do not use an abrasive cleaning agent or abrasive cloth when cleaning the touch screen or damage may occur Routine Care Treat the components of your security system as you would any other electrical equipment...

Page 29: ...uch the DST icon if you want daylight savings time to affect your system clock 4 Set the Start DST time and then the End DST time by touching the Month Weekend and Hour that you want DST to start 5 Touch to save settings If DST On is selected the keypad adjusts for Daylight Saving time at the month week and time chosen Make sure DST On is checked to enable this feature Setting Current Time and Dat...

Page 30: ...1 From the Home screen touch the Setup System Setup and CS Setup icons 2 Touch the ECP Address icon 3 Enter Authorized Installer Code 4 Touch the ECP Address drop down menu and select the desired address 5 If using Total Connect Set the RIS Automation ECP Address by touching the drop down menu Check the Primary RIS Device only if you are not using total connect 6 Touch to save settings If changes ...

Page 31: ...be entered to learn the user name and Authority level of that code Panel Config ICON ACTION NOTES 1 From the Home screen touch the Setup System Setup and CS Setup icons 2 Enter Authorized Installer Code 3 Touch the Panel Configuration icon to display the Panel Hardware version Panel Revision Number of zones Number of Partitions Home Partition Cal Support and Sequence 4 Touch the X to delete the pa...

Page 32: ...e added is limited to the number of users that the control panel supports Users for the system are programmed in a central user setup location that provides the specific questions for authorization levels assigned to different users You may want these users to be the same but there are situations in which you may want a user to have limited capabilities These capabilities are defined by the Author...

Page 33: ...or available user numbers see the control panel instructions How to Add an Existing User to a Second Keypad After adding a user to the first keypad the same user can be added to a second keypad From the second keypad go to User Setup and enter the same user name and same user code refer to How to Add a User above The second keypad will automatically update the user information Touch Save How to De...

Page 34: ...re available Turn Off Network No firmware updates will be completed until power and network are restored Override Display settings can be overwritten and the TUXEDOW operates in low power mode Brightness control decreases to minimum level Return To Homepage After time resets to 30 seconds Auto Slide Show After time reverts to Never When AC power is restored the original Display settings resume Nig...

Page 35: ...icons ICON ACTION NOTES Use to Discover button option to discover other TUXEDOW s on the same network Select from the following actions DISCOVER TUXEDO Automatically searches for any TUXEDOW on the same network ADD You can manually add a TUXEDOW by entering the Name IP Address MAC and Model number EDIT Change the name of the TUXEDOW REMOVE DEVICE Removes TUXEDOW from the list REMOVE ALL Removes al...

Page 36: ...cations Phone Account Primary phone secondary phone download phone and account number for partitions 1 and 2 Reporting Select Yes or No for Alarm Restore Trouble Bypass AC Loss Low Battery Test RF Low battery or select All to enable all events System Reports RF Jam Log Full Open Report Close Away Close Stay Cancel Exit Error All Timing Misc Exit Delay Entry Delay 1 Entry Delay 2 Installer Code Aut...

Page 37: ...con Description Icon Description ADD DEVICE Includes Enrolls devices into the network REMOVE FAILED Removes all failed devices from the device list MORE Accesses the REPLACE FAILED and Z WAVE DEFAULT options REMOVE DEVICE Excludes Removes devices from the network DEVICE SETUP Edit the device name change the icon and view the Association details of the selected device REPLACE FAILED Replaces a sele...

Page 38: ...uctions WARNING Automation is intended for lifestyle convenience Do not use automation for life safety and property protection Inclusion Note The following statement appears when you are including a device A security S0 device was added to the Z Wave network If this is a Security S2 capable device it is recommended to remove and re add the device to utilize the improved security and performance of...

Page 39: ...vices icon and then touch the Setup icon to display the Z Wave Device Management screen b Touch the ADD DEVICE icon 2 At the Door Lock a Program the selected user code from the panel refer to Door Lock User Guide Note Door lock devices may vary follow the instructions in the User Guide for your specific door lock to include properly and to program a new user code The keypad displays a series of me...

Page 40: ...the Remove Device icon 2 At the thermostat a Follow the instructions in the thermostat Installation Guide under Installer setup to Remove a Z Wave Network Connection b Once the exclusion process is complete touch Done the thermostat is removed IMPORTANT Resideo is not responsible for property damages due to improper setting of the thermostat modes Remove Device clears the node from the keypad and ...

Page 41: ...e c Touch the Z Wave Reset icon to delete all devices from the controller and reset to factory defaults d Touch the Yes to continue or No to cancel button The message is displayed WARNING This Z WAVE controller is about to be factory defaulted and will lose all devices in the enrolled list All Z WAVE devices must be re enrolled after this reset Each device will have to be excluded before it can be...

Page 42: ...ified time window and touch on the hour minutes displayed to enter the desired time on the data entry keyboard Touch on AM PM to change the setting To set the security mode touch the Security icon and select DISARM NIGHT triggers upon arming away AWAY SECURED STAY triggers when exit delay has expired and ALARM To set the thermostat settings touch the Thermostat icon and select a Thermostat Device ...

Page 43: ...unction in the Scene To set the door lock status touch the Door icon and select a Door Device from the drop down menu see notes below Set the action to LOCKS or UNLOCKS To set the garage door lock status touch the Garage Door icon to select a GARAGE Door device or GARAGE DOOR GROUP from the drop down menu see notes below Select OPENED or CLOSED To set the Water Valve status touch the Water Valve i...

Page 44: ...DOW If not refer to the Devices Automation section in the Installation Instructions for details on enrolling Z Wave devices and creating scenes It is also assumed the installer has an AlarmNet 360 account and is familiar with Total Connect If not contact an AlarmNet representative to open an account The following table summarizes the relationships between Total Connect scenes and TUXEDOW scenes Co...

Page 45: ...S 1 Access the Total Connect account and navigate to the Automation section of the dashboard 2 Select a displayed device and click the desired action Refer to the Total Connect online help guide for further details on controlling Z Wave devices Creating Scenes in Total Connect Use the Automation section of the dashboard in Total Connect to create up to 20 scenes Refer to the Total Connect Online H...

Page 46: ...ce IDs for Z Wave devices could be different on TUXEDOW and Total Connect web pages On Total Connect the maximum number of supported devices is 40 switches 3 thermostats and 4 door locks Total Connect Server Screen for Troubleshooting The TC Server Info screen displays the current server information and Z Wave device status This information is typically used for IP connection troubleshooting purpo...

Page 47: ... Command Classes i ZWAVEPLUS_INFO ii TRANSPORT_SERVICE iii CRC_16_ENCAP iv APPLICATION_STATUS v SECURITY_2 vi SECURITY vii INCLUSION_CONTROLLER viii SUPERVISION ix MULTI_CMD x NETWORK_MANAGEMENT_INCLUSION xi NETWORK_MANAGEMENT_BASIC xii NETWORK_MANAGEMENT_PROXY xiii NETWORK_MANAGEMENT_INSTALLATION_MAINENANCE xiv ASSOCIATION_GRP_INFO xv DEVICE_RESET_LOCALLY xvi MANUFACTURER_SPECIFIC xvii POWERLEVEL...

Page 48: ... Lock Schlage Link Deadbolt Lock Schlage Link Lever Lock Kwikset Smartcode Lever Lock Kwikset Smartcode Deadbolt Lock Thermostats Honeywell Home ECC Wayne Dalton Z Wave Thermostat Trane Z Wave Thermostat Appliance HomeManageable Appliance Module Wayne Dalton Small Appliance Module GE Wireless Lighting Control Plug in Appliance Module Lights Leviton ViziaRF Switches Leviton ViziaRF Dimmers Leviton ...

Page 49: ...same Wi Fi network as the cameras before they can connect View the Video Camera Training Video for helpful information to aid in the setup Supports up to 32 cameras with up to four cameras viewable at one time Some older versions of these cameras may need a firmware upgrade see separate instructions The cameras will appear in a Quad View mode however you can select icon in bottom right corner for ...

Page 50: ...640 x 480 For best performance set video resolution to 320 x 240 8 frames per sec NOTE Model iPCAM WL resolution is fixed at 320 x 240 or user can change to 640x480 When setting the resolution to 640 x 480 the recommended frame rate is 8 frames per sec When setting the resolution to 320 x 240 the recommended frame rate is no more than 15 frames per second Camera Model Select iPCAM WI iPCAM WI2 iPC...

Page 51: ...records two minutes of video events onto the SD card The first 15 seconds records the pre event and the remaining time records the post event Up to four simultaneous video events can be recorded and the first four supported cameras will be associated automatically to the recording A MicroSD card is required to store the recordings ICON ACTION NOTES 1 Touch Multimedia then Camera 2 Touch More then ...

Page 52: ...ature allows you to set up and view up to 1000 stored photos or select a photo to set it as wallpaper display UL Multi Media functionality is supplementary only and has not been evaluated by UL Video Insert a media card Micro SD SDHC with stored avi ts mpg mp4 mov mkv or flv video files NOTE Micro SD card max size is 64GB and must be FAT32 SDXC format Recommended is Kingston or Samsung ICON ACTION...

Page 53: ...016mm Depth 0 827 inches 21mm Electrical Specifications Backlight ON Sound ON 12VDC 270mA Operating Environment Humidity 93 RH non condensing Temperature Operating 14 F to 131 F 10 C to 55 C UL tested 32 120 F 0 to 49 C Shipping Storage 40 F to 158 F 40 C to 70 C Z Wave Z Wave Controller Type Z Wave Plus Controller ...

Page 54: ...the receiver control panel into a different outlet so that it and the radio or television receiver are on different branch circuits Consult the dealer or an experienced radio TV technician for help ISED CLASS B STATEMENT This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada FCC ISED STATEMENT This device compl...

Page 55: ...TUXEDOW INSTALLATION AND SETUP GUIDE 49 NOTES ...

Page 56: ...es for the environment and human health Any attempt to reverse engineer this device by decoding proprietary protocols de compiling firmware or any similar actions is strictly prohibited This product manufactured by Resideo and its affiliates The Honeywell Home Trademark is used under license from Honeywell International Inc 2 Corporate Center Drive Suite 100 P O Box 9040 Melville NY 11747 2020 Res...

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