HE360 HUMIDIFIER
69-2631ES—13
14
TROUBLESHOOTING YOUR HUMIDIFIER
Table 3. Troubleshooting Humidifier.
Problem
What to look for
What to do
Water leakage
Leaking joints.
Shut off water.
Tighten connections.
Brass tubing inserts
Verify that brass tubing inserts are used.
Saddle valve leaking.
If a saddle valve is used as the shut-off valve, verify rubber
pad is installed on saddle valve.
No water to
drain.
Electrical
Verify control circuit wiring.
Check all connections.
Humidistat
Turn the humidistat up all the way. If "Humidity Boost"
appears on the screen the H6062 is calling for humidity. If it
does not, the installer may not have enabled boost and it is
possible very cold outside temperatures could be restricting
humidity.
Humidifier power
Verify that outlet has power.
Solenoid
After verifying other wiring components, turn on furnace fan,
turn humidistat up and down, and listen for solenoid to click.
Plumbing
Verify plumbing connections.
Check for kinks.
Shut-off valve
Verify shut-off valve is turned on. If a saddle valve is used,
verify that needle pierces water line and then backs out
needle to open valve.
Humidifier
Remove cover and verify that water flows into distribution
tray.
Drain tubing
Verify no obstructions.
Low humidity
Furnace blower not
operating.
•
Reset circuit breaker or check for blown fuse.
•
Check that the furnace power is on.
•
Check all external wiring connections.
•
Check the humidity control setting.
•
Call a professional heating contractor.
Rapid air changes. Drafts
(cold air is dry and is an
added load to the
humidifier).
•
Keep doors and windows closed.
•
Close fireplace damper when not in use.
•
Keep exhaust fan running time to a minimum.
•
Seal around doors and windows.
High humidity
Condensation on walls.
•
Turn off humidity control and water until condensation is
completely evaporated.
Heavy condensation on
windows.
•
Turn humidity control down low enough to eliminate
condensation caused by moisture from bathing,
mopping, cooking, etc. If moisture persists, more
ventilation is needed.
