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CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the
customer or anyone else harmed as a result of such failure. Furthermore, state law may provide American Honda with
the right to seek indemnification in any such claim or lawsuit. To see if a vehicle in inventory is affected by this recall, do
a VIN status inquiry before selling it.
CORRECTIVE ACTION
Remove the glove box and inspect the passenger airbag inflator. Three different types of inflators were used, but only
Takata inflators need to be replaced.
PARTS INFORMATION
Part Name
Order Part
Number
You may receive
any of the following
Quantity
2003 Accord Front Passenger’s Airbag Inflator Kit
04790-SDA-318
04790-SDA-308
04790-SDA-318
1
NOTE:
•
Replacement inflators with P/Ns that end with 308 come with shipping insulation wrapped around them. Follow the
removal instructions listed in REPAIR PROCEDURE. The insulation is not toxic but some people may be sensitive
to it.
•
Replacement part numbers ending in 318 are similar to the ones with plastic caps at the end but the plastic caps
have square openings.
•
The inflator kit box must be used to return the recalled inflator to its supplier. Be careful not to damage the inflator
kit box.
•
If the recalled, undeployed inflator is not returned, the warranty claim for that vehicle will be charged back to your
dealership.
•
To return the undeployed inflators, follow the shipping instructions outlined in PIB A15-0002,
Inflator Kit Return
Process
.
•
Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using
the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid
Ordering and
Managing Replacement Inflators
for more information.
WARRANTY CLAIM INFORMATION
NOTE:
•
Process claims as quickly as possible so that resources can be properly allocated.
•
Enter the part number of the inflator that you received into the warranty claim,
not the part number that you
ordered
. For more information, refer to step 10 of REPAIR PROCEDURE.
•
To avoid non-payment of warranty claims, the serial number on the box of the new airbag inflator must be entered
in the warranty claim. For more information, refer to step 10 of REPAIR PROCEDURE.
•
To avoid a warranty claim being charged back to your dealership, you must return the original undeployed inflator to
its supplier. Follow the shipping instructions outlined in PIB A15-0002,
Inflator Kit Return Process
.
•
The serial number is encoded into the bar code printed on the label inside of the box and on a label attached to the
outside of the box. If your dealership uses a scanner, you can scan the serial number from either place into the
claim.
•
The part number is encoded into a barcode attached to the outside of the box. If your dealership uses a scanner,
you can scan the part number into the claim.
•
If you confuse the serial number and part number when entering the claim information,
your claim will
automatically be rejected.
