HomePlug VeseNET Powerline PLA-14-E, User Manual, Page: 15 / 59

A. Run the HomePlug Configuration Utility, it will show your current speed and
your signal strength.
Q. One of the Powerline LED’s doesn’t light up after I plug the HomePlug directly
into a wall outlet?
A.
Test that wall outlet with other electric devices first, make sure that wall outlet
is working properly. Then, try to plug your HomePlug device again, if the same
problem happens again, plug both HomePlug units into adjacent sockets, and
see if the lights light up. If you are still having problems please contact
Technical Support from your supplier.
Q. The Ethernet LED doesn’t light up on my HomePlug Ethernet Bridge?
A.
Most likely, if the Ethernet LED doesn’t light on your HomePlug Ethernet
Bridge is because the Ethernet port on it doesn’t detect a LAN connection.
Check your Ethernet adapter on your computer, and make sure its enable and
working properly. Also, check your Ethernet cable, make sure you use the right
type, it’s plugged in correctly, and it’s working properly.
Q. I can’t connect to internet and other computers on my power line network?
A.
1. Check your IP address and TCP/IP protocol are set up properly for all the
computers on your power line network ( Appendix B ) and try to ping your
gateway ( Appendix B ).
2. See if HomePlug Configuration Utility to detect all other HomePlug device on
your power line network. Try plugging both HomePlug units into Adjacent
sockets and see if the lights light up. If you are still having a problem, please
contact Technical Support.
Q. How many HomePlug devices do I need to setup a powerline network?
A.
You must need two or more HomePlug devices to setup a powerline network.
Q. In order to making the HomePlug Ethernet Bridge working properly, do I have to
install the HomePlug Configuration Utility on every single computer who has the
HomePlug Ethernet Bridge plug into it?
A.
No, the HomePlug Configuration Utility is a utility to simply diagnose or setup
encryption for HomePlug device. HomePlug Ethernet Bridge is a fully plug &
play device, no driver require to install. So, technically speaking, the HomePlug
Configuration utility is not a requirement to install on your computer. In other
words, you can install the utility, setup the encryption, and delete it from your
computer, but your HomePlug Ethernet Bridge will still work properly.
Q . How many HomePlug Ethernet Bridges that I can install into one same Local
Area Network?
A.
It recommended install up to 16 HomePlug Ethernet Bridges in one same
password powerline network.
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