17
CHAMBERLAIN 2 YEAR LIMITED WARRANTY
HomEntry HE60ANZ
Garage Door Opener
Chamberlain Australia Pty Limited / Chamberlain New
Zealand Limited (Seller) warrants to the original purchaser
of the Home Entry HE60ANZ Garage Door Opener (Unit)
that it is free from defects in material and/or workmanship
for a period of 2 years from the date of first purchase from
the Seller.
Please retain your proof-of-purchase in the unlikely event you
require warranty service.
If, during the limited warranty period, the Unit fails due to
defects in materials or workmanship Chamberlain will, provided
the defective part or Unit is returned freight and insurance pre-
paid and well packaged to the nearest Chamberlain office or
authorised installer, undertake to repair or, at its option, replace
any defective part or Unit and return it to the Buyer at no cost.
Repairs and replacement parts are warranted for the remaining
portion of the original warranty period.
Limited warranty on motor
Chamberlain will furnish a replacement motor free of charge, if
it is found to be defective. Labour costs may apply.
Where the Unit has been installed by an authorised installer,
Chamberlain will furnish replacement parts free of charge
through the authorised installer. A service fee for on-site serv-
ice may apply.
In-warranty service
During the warranty period, if the product appears as though it
may be defective, call our toll free service before removal of
the unit. A Chamberlain technician will diagnose the problem
and promptly supply you with the parts for “do-it-yourself”
repairs, or provide you with shipping instructions for a factory
repair or replacement. If an authorised installer installed your
unit you must call them for prompt on-site service.
If our service centre determines that a warranty claim has been
made in respect of a failure or defect arising out of any exclu-
sion set out below, we may charge you a fee to repair and/or
return the Unit to you.
Exclusions
This warranty does not cover any failure of the Unit due to:
1.non-compliance with the instructions regarding installation,
operation, maintenance and testing of the Unit or of any prod-
uct with which the Unit is used.
2.any attempt to repair, dismantle, reinstall or move the
Product to another location once the Product is installed by any
person other than an authorised installer.
3.tampering, neglect, abuse, wear and tear, accident, electrical
storm, excessive use or conditions other than normal domestic
use.
This warranty does not cover any problems with, or relating to,
the garage door or garage door hardware, including but not
limited to the door springs, door rollers, door alignment or
hinges, any problems caused by electrical faults, replacement
of batteries or light bulbs or labour charges for reinstalling a
repaired or replaced Units.
Liability – Australia only
Under no circumstances shall the Seller be liable for conse-
quential, incidental or special damages arising in connection
with the use, or inability to use, the Unit. In no event shall the
Seller's liability for damages or injury arising from breach of
law or contract or for negligence, exceed the cost of repairing
or replacing the Unit or refunding the purchase price of the
Unit.
Under Division 2 Part V of the Trade Practices Act, 1974, cer-
tain warranties and conditions (Implied Terms) are implied into
contracts for the supply of goods or services if the goods or
services are of a kind ordinarily acquired for personal, domes-
tic or household use or consumption. Liability for breach of
those Implied Terms cannot be excluded or limited and the
limitations and exclusions above do not apply to the Implied
Terms.
Except for the Implied Terms and the warranties set out
above, the Seller excludes all warranties and conditions
implied by statute, at law, in fact or otherwise.
Liability – New Zealand only
Except as set out in the Fair Trading Act 1986 and the
Consumer Guarantees Act 1993:
(a) all other guarantees, warranties and representations in
relation to the Unit or its supply are excluded to the extent that
the Seller can lawfully exclude them; and
(b) under no circumstances shall the Seller be liable for con-
sequential, incidental or special damages arising in connection
with the use, or inability to use, the Unit, other than those
which were reasonably foreseeable as liable to result from the
failure.
NOTE: We request that you attach your sales docket or
invoice to this manual to enable you to establish the date
of purchase in the unlikely event of a service call being
made.Chamberlain reserves the right to change the
design and specification without prior notification. Some
features or accessories may not be available in certain
markets or areas. Please check with your distributor.
CONTACT DETAILS:
Chamberlain service centres:
Australia
Phone toll free 1800 638 234
Fax toll free 1800 888 121
www.homentry.com.au
New Zealand
Auckland phone 09 477 2823
Phone toll free 0800 653 667
Fax toll free 0800 653 663
www.homentry.co.nz
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