16
TROUBLE SHOOTING
1. Opener doesn’t operate from remote:
• Does the opener have electric power? Plug lamp into outlet.
If it doesn’t light, check the fuse box or the circuit breaker.
(Some outlets are controlled by a wall switch.)
• Have you disengaged all door locks? Review installation
instruction warning on page 1.
• Try a new battery.
• If you have two or more remotes and only one operates,
refer wireless programming section 21.
• Is there a build-up of ice or snow under door? The door
may be frozen to ground. Remove any obstruction.
• The garage door spring may be broken. Have it profession-
ally replaced.
2. Remote has short range:
• Is battery installed? Try a new one.
• Change the location of the transmitter in the car.
• The metal garage door, foil-backed insulation or metal sid-
ing will reduce the transmission range.
3. Door reverses for no apparent reason and opener lights
don’t blink:
• Is something obstruction the door? Pull manual release
handle. Operate door manually. If it is unbalance or binding,
call for professional garage door service.
• Reprogram the force.
• Clear any ice or snow from garage floor area where garage
door closes.
• If door reverses in fully closed position, adjust the close
limit.
Repeat safety reverse test after adjustment is complete.
The need for occasional adjustment of the Limit positions is
normal. Weather conditions in particular can affect door travel.
4. Door reverses for no apparent reason and door control
button light blinks for 5 seconds after reversing:
• Check The Protector System™ (if you have installed this
accessory). if the light is blinking, correct alignment.
5. The garage door opens and closes by itself:
• (Keypad or Code Switch transmitters only) Is there a neigh-
bor with a garage door opener using the same code?
Change your code.
• Make sure remote push button is not stuck in ON position.
6. Door does not close completely:
Adjust the close limit.
Repeat safety reverse test after any adjustment of door
arm length, or close limit.
7. Door opens but won’t close:
• Check The Protector System™ (if you have installed this
accessory). If the light is blinking, correct alignment.
Repeat the safety reverse test after the adjustment is com-
plete.
8. Opener light does not turn on:
Replace light bulb (21 Watts maximum).
9. Opener light does not turn off:
Defective logic board.
10. Opener motor hums briefly, then won’t work:
• Garage door springs are broken. Close door and use man-
ual release rope and handle to disconnect trolley. Open and
close door manually. A properly balanced door will stay in
any point of travel while being supported entirely by its
springs. If it does not, call for a professional garage door
service to correct the problem.
• If problem occurs on first operation at opener, door may be
locked. Disable door lock.
11. Opener won’t activate due to power failure:
• Pull manual release handle to disconnect trolley. Door can
be opened and closed manually. The next time opener is
activated, the trolley will reconnect.
• The outside quick release accessory 1702AML (if fitted) dis-
connects the Trolley from outside the garage in case of
power failure.
opener. Use insulated staples (5) to secure wire.
The opener Quick-Connect Terminals (7) are located in the
recess next to the learn button on the left side panel. Insert bell
wire into holes in the Quick Connect Terminals as follows:
Red/White to Red and White to White.
SPECIFICATIONS
Input Voltage
230 VAC 50/60 Hz
Max. Pull force . . . . . . .600N
Rated Power Input . . . .85 Watts
Rated Load . . . . . . . . . .3.0 Nm
Standby Power . . . . . . .9 Watts
Max. Door Weight . . . . .60kg
Motor
Type . . . . . . . . . . . . . . .63:1 Worm Gear Reduction
Volts . . . . . . . . . . . . . . .24VDC
Drive Mechanism
Length of Travel . . . . . .2.3M
Travel Rate . . . . . . . . . .8cm/sec
Lamp . . . . . . . . . . . . . . .24V 21 Watts
Safety
Electronic . . . . . . . . . . .Auto-Force Adjustment
Electrical . . . . . . . . . . . .Thermal Fuse in Transformer
Limit Adjustment . . . . . .Manual
Dimension
Length (Overall) . . . . . .2.75m
Headroom Required . . .30mm
Hanging Weight . . . . . .10kg
Receiver Code Registers
Rolling Code . . . . . . . . .8
Operating Frequency . .433.92MHz
12. Door reverses after the force adjustment was complet-
ed.
• Watch rail if it bends or swings. If so see section 19
• Door is very heavy and/or in bad condition. Call for profes-
sional garage door service.
13. Rail bends respectively rail swings a lot.
• Use additional hanging brackets for the rail.
• Garage door is very heavy or in bad condition. Call for pro-
fessional garage door service.
14. Do I need to use the additional hanging brackets?
• Avoids bending or swinging of rail.
15. Opener light flares.
• When the garage door is very heavy or isn’t balanced,
have door serviced.
16. Opener overides one of the light swtiches.
• Limit switches are not installed at the correct side of the rail
and/or in the location. (refer attach limit switch section 18)
• A functional test of the rail contact (cable) can be made
with a simple household magnet.
• Check condition of cables for insulation damages.
• Check if the magnet located inside the inner trolley is in
place.
Summary of Contents for HE60ANZ
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