Specifications
Model Number
MR-100
Operating Voltage
120V
Power Consumption
85W
Massage Rollers
4
Massage Functions
Roll, Knead, Tap
Multi-massage Options
Roll/Knead, Roll/Tap
Pre-Programmed Massage Sessions
5
Adjustable Functions
Speed, Width, Height
Total Massage Stroke Length
21”
Recline Angle
Approx. 110 – 165 degrees
Recline Type
Manual
Footrest
Integrated
Auto Timer Shut Off
20 minutes
Chair Dimensions
29” W x 38”L x 47”H (not reclined)
29”W x 68”L x 27”H (fully reclined)
Chair Weight
Approx. 106 lbs.
Cover Fabric Material
Synthetic Leather, Micro Fiber
Warranty
2 year limited
* Specifications are subject to change without prior notice.
1 5
TWO YEAR LIMITED WARRANTY
(valid in continental USA only)
HoMedics, Inc. guarantees this product free from defects in material and workmanship for a period of
two years from the date of original purchase, except as noted below. This warranty provides for parts,
labor, and structural warranties. Havenly Replacement service (as defined below) is included in this war-
ranty during the first year of the warranty and is utilized when HoMedics determines that it is necessary.
Havenly Replacement Service
With our exclusive Havenly Replacement service, our representatives will deliver
a new or like new Haven Massage Chair to you to replace your old Haven
Massage Chair.
The Havenly Replacement service is available in the continental United States
only. The Havenly Replacement service will provide for (1) delivery of a new or
like new Haven Massage Chair to your home and (2) pick up of your Haven
Massage Chair that requires servicing during normal business hours. You and
the delivery representative will schedule a window of time for the Havenly
Replacement service. Scheduled appointments missed by you will be charged
a redelivery fee. Also, areas outside of regular delivery areas may require an
extra charge or may not have Havenly Replacement service available. Special
circumstances outside of regular delivery circumstances may require an extra
charge or may not have Havenly Replacement service available.
Areas outside of regular delivery areas are determined solely at HoMedics’ dis-
cretion. Special circumstances outside of normal delivery circumstances are
determined solely at HoMedics’ discretion. It is at HoMedics’ sole discretion that
the determination is made of whether an extra charge should be applied for
Havenly Replacement service outside of regular delivery areas or outside of nor-
mal delivery circumstances or whether Havenly Replacement service should be
determined not to be available.
If Havenly Replacement service is needed within 90 days of original purchase of
the Haven Massage Chair, then a new chair will be brought to you. If Havenly
Troubleshooting
Problem
Probable Cause(s)
Suggested Solution
Massage action No massage function button
Press one of the massage
does not start.
was pressed.
function buttons to start manual
or programmed massage.
The power cord is not
Plug the power cord into a
plugged in.
120-volt AC outlet.
The power switch on the chair
Turn the power switch to on.
is not turned on.
The remote control is not
Check the remote control modular
plugged in.
jack to make sure it is correctly
plugged in.
Desired
The correct massage function
When pressing the massage
massage
button was not pressed.
function buttons, watch the LED’s
action does
on the remote control. They will
not start.
indicate the active function.
The current function must
Wait for the rollers to pass the top
complete a mini cycle (pass
or bottom of the track from the
through the top or bottom of
current position.
the track) before it can change.
The massage function button
Wait several seconds and press the
was pressed too quickly after
desired function again.
the last button.
Massage rollers The fuse has failed.
Check the fuse. Replace if needed
stop while in
with a standard 5A 250V fuse.
action.
(
See Fig. 5 on page 6 for fuse location.)
The self-contained safety device Turn the main power switch to off,
may stop the action if the chair unplug the chair and wait 30
has operated for an excessive
minutes before restarting.
period of time.
Massage action Additional press of massage
Press the currently activated
does not stop
function button could have
massage function button to
after normal 20
restarted another massage
discontinue the function or
minute auto
cycle.
press the Power button.
shut off cycle.
Power will not
Turn off power with main power
turn off on
switch on the back of chair
remote control.
Power LED is
Turn off power with main power
illuminated on
switch on the chair back. Wait 15
remote control,
seconds and turn the switch
but massage
back on. Press Power on the
functions will
remote control again.
not activate.
Unable to
An object may be in the way
Check to make sure there is a
recline.
of the backrest or footrest.
clear path for both the backrest
and footrest.
The gas spring is not attached
Check underneath the chair to
make sure the gas spring is
attached to the hook (both
pieces are marked in red).
