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If you have more than 0.3 ppm (mg/l) of iron, and/or more than 0.05 ppm (mg/l) of
manganese in your water, we recommend that you use salt with a cleaning additive. Most
pellet shaped salts have such an additive. Alternatively, you can add a 4 oz pouch of Pro
Products Rust Out (#RO24S) to your brine tank each time you add a bag of salt. This will
protect your resin from iron and manganese fouling.
Salt Bridging
It is sometimes possible for the salt pellets to wedge against each other and fail to fall into
the water at the bottom of the brine tank. This is called bridging and it will prevent the
formation of an effective brine solution. The softener will try to regenerate but will not
properly recondition the resin. A salt bridge can be broken up using a broom handle or
similar rod. Carefully pound it into the salt to cause the salt bridge collapse. After loosening
the salt pellets, wait 2 hours and then start a manual regeneration. A second regeneration
may be needed to fully recondition the media. If bridging happens frequently, reduce the
amount of salt that you add to the brine tank when you re-fill it - approximately half full is
often best to prevent this problem
Sodium
All water softeners will add some sodium or potassium (depending on which type of salt is
used) to the treated water. We recommend that individuals requiring a low sodium diet for
health reasons such as high blood pressure or heart disease install a point-of-use drinking
water filter featuring reverse osmosis technology to remove the sodium/potassium from their
drinking water. These systems are relatively inexpensive and provide exceptional quality
drinking water. More info can be found online here:
http://www.homepluswater.com/reverse-osmosis-systems.php
CHANGING TIME OF DAY
The current day of the week and time is displayed in the top left corner of the home screen.
It is important that the day and time be accurate so that the flush cycle(s) will occur at the
correct time of the day and so that the diagnostic and data gathering functions of the control
valve will be accurate.
If the day and time are flashing, it means that there has been a power failure and the day
and time need to be checked.
