Holme SM-04, User Manual

Page: 15 / 22

Problem solving
PROBLEM
POSSIBLE PROBLEM POSSIBLE SOLUTION
Trouble
assembling
steam mop 1. Difficult to
assemble handle. 1. You may need to push the stud on the handle
inwards to fully insert the handle.
2. Difficult to attach
mop pad. 2. Lay the mop pad on the floor and lift the steam
mop head, placing onto the pad. Pull the corners
of the pad around the edge of the head and
tighten by squeezing the sides of the toggle and
pulling the string tight.
3. Difficult to attach
carpet glider. 3. Lift the mop and place the head into the side of
the carpet glider that has space for the mop head.
The mop head rests in the glider and does not click
into place.
Filling and
emptying the
water tank 1. Difficult to fill
water tank. 1. Locate the cap on the side of the body, turn the
cap anticlockwise and lift to remove. Leave
attached to string. Place the funnel provided into
the hole, fill up the measuring jug and pour the
contents into the water tank to the ‘max fill’ line.
Place the cap back into the water tank on the side
of the body, turning clockwise to tighten.
2. Difficult to empty
water tank. 2. As above, turn the cap anticlockwise and
remove. Lift the mop and empty any remaining
water into a bucket or sink, making sure to guide
the water from the hole in the main body carefully.
The steam mop
won’t run/Light
on the steam
mop not
working 1. There is no power
to the appliance. 1a. The appliance may not be plugged into the
electrical socket correctly. Ensure the plug is
pushed in securely.
1b. The power switch on the side of the body may
be set to ‘off’. If it is, switch to ‘on’.
1c. The electrical socket may not be working
properly. Check the fuse and breakers or consult
an electrician.
1d. The power cord may be damaged. If it is it
must be replaced by the manufacturer or similarly
qualified person. Contact customer services.
15
Cannot adjust
the handle
1. Difficult to adjust
handle.
1. Press and hold the black extension lock on the
handle downwards. Slide the steel pole, up or down,
to the correct length and release the lock back
upwards to secure.