12
Message Center Operation
The Message Center is a central point at which messages can be
set up to be triggered by various events during designated time
periods, to be sent to crew members via headsets or ceiling
speakers.
Some messages are pre-named and pre-recorded. All messages
can be edited and re-recorded to meet your specific requirements.
The three types of messages are described below. The table on
the next page shows the names and contents of factory pre-set
messages. Following the table are detailed instructions of how to
set up your Message Center.
At the back of this manual you will find a Message Center Quick
Start Guide for planning your message settings.
Reminder messages *
Reminder messages are heard by crew members in their headsets
to remind them when routine tasks need to be done. Reminder
messages can also be set to play in the ceiling speaker. There are
12 pre-named and pre-recorded Reminder messages that can be
named and recorded to meet your store needs. There are also 3
“Empty” messages that can be named and recorded as needed.
Reminder messages can be sent to all headsets or targeted only to
designated headsets.
Alert messages *
Alert messages (audio) can be heard by crew members in their
headsets to let them know about something that requires
attention, such as a door being left open or a customer arriving in
the store. Alert messages can be sent to all headsets or only to
designated headsets. Alert messages (audio) can also be set to
play in ceiling speakers. There are 6 Alert messages that can be
triggered by switches in the store that sense conditions such as
open doors, and 14 that can be triggered by PC Network commands.
Alert messages (email/text) can also be sent to designated email
recipients, smart phones and other email/texting devices with text
information to let the manager know about Alert events in the store.
HINT!
Before continuing, it is
important to consider
all the possible time periods
during which any of the
Message Center messages
need to be played in your
store. Up to 12 time periods
can be set up. You can use
the Message Center Settings
Worksheet at the back of this
manual. When you have
determined all the time
periods needed, go to the
Schedule Times section of
these instructions to set up
the time periods for your store
before continuing with the
Message Center settings. The
current time and date, and
store open and close times
should also be set before other
Message Center settings.
NOTE:
Message Center settings are
normally made or changed
only by authorized
personnel such as store
managers. Making changes
to Message Center settings
may require a password.
If a password is needed, see
APPENDIX, Access Control
.
*
If currently playing, messages will be interrupted when either
of these two events occur during play:
A
press,
B
press. After
the interruption has ended, the message will attempt to play
again to completion.
Summary of Contents for ION IQ NDT
Page 31: ......
