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Preface

7

HCP Anywhere Edge Appliance On-Site Setup and Recovery

Getting help

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Summary of Contents for HCP Anywhere Edge

Page 1: ...ed to set up an HCP Anywhere edge appliance in your remote and branch offices or data center It takes you from racking the HCP Anywhere edge appliance to backing up the operating system to registering the edge device with HCP Anywhere This book also describes the process for recovering an HCP Anywhere edge appliance if the operating system ever becomes corrupted ...

Page 2: ...the relevant consents as may be required under local privacy laws or otherwise from authorized employees and other individuals and 2 Verifying that data continues to be held retrieved deleted or otherwise processed in accordance with relevant laws Notice on Export Controls The technical data and technology inherent in this Document may be subject to U S export control laws including the U S Export...

Page 3: ... Mounting the HCP Anywhere edge appliance into a rack 13 What you need 14 Step 1 Prepare the rack 14 Step 2 Install the rails 14 Step 2a Separate the inner and outer server rails 14 Step 2b Attach the inner rails to the server 17 Step 2c Install the outer server rails in the rack 17 Step 3 Mount the server in the rack 19 Step 4 Connect the server to the PDUs 20 What you need 21 What you do 21 Step...

Page 4: ... 1 Boot into system recovery mode 36 Step 2 Reimage the OS to a backup image 36 Step 3 Verify the edge device 37 Option 2 Reinstall the operating system 37 What you need 38 Step 1 Locate the Windows Server product key sticker 38 Step 2 Install the Windows Server software 39 Step 3 Log in to the HCP Anywhere edge appliance 44 Step 4 Change the administrator password 46 Step 5 Activate Windows Serve...

Page 5: ...ter It takes you from racking the HCP Anywhere edge appliance to backing up the operating system to registering the edge device with HCP Anywhere This book also describes the process for recovering an HCP Anywhere edge appliance if the operating system ever becomes corrupted Preface 5 HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 6: ...cuments Related documents The following documents contain additional information about HCP Anywhere HCP Anywhere Administrator Help MK HCPAW000 This help contains the instructions you need to use the HCP Anywhere Management Console This console allows you to configure HCP Anywhere for your users enable and disable system features and monitor the system and its nodes Deploying an HCP Anywhere VM Sy...

Page 7: ...e vendors employees and prospects It is the destination to get answers discover insights and make connections Join the conversation today Go to community hitachivantara com register and complete your profile Comments Please send us your comments on this document HCPAnywhereDocumentationFeedback hitachivantara com Include the document title and part number including the revision for example 01 and ...

Page 8: ...8 Preface HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 9: ...ed server for solutions 2U single node from Hitachi It comes preinstalled with both a Microsoft Windows Server operating system OS and HCP Anywhere edge software This chapter gives an overview of these components Chapter 1 HCP Anywhere edge appliance overview 9 HCP Anywhere Edge Appliance On Site Setup and Recovery 1 ...

Page 10: ...P Anywhere edge appliance The D drive uses the hard disk drives in the front of the server Depending on your storage needs the front of the server can have six or twelve hard disk drives A Microsoft Windows Server license sticker located on top of the rack optimized server for solutions 2U single node You are responsible for maintaining the Windows Server software For more information see Chapter ...

Page 11: ...nce is shipped to you by Hitachi Vantara and comes with the following Rail kits to mount the server in your rack Power cords Chapter 1 HCP Anywhere edge appliance overview 11 HCP Anywhere Edge Appliance On Site Setup and Recovery Accessories you receive ...

Page 12: ...12 Chapter 1 HCP Anywhere edge appliance overview HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 13: ...pliance into a rack This chapter provides instructions on how you mount the appliance into a rack in your office Chapter 2 Mounting the HCP Anywhere edge appliance into a rack 13 HCP Anywhere Edge Appliance On Site Setup and Recovery 2 ...

Page 14: ...h the inner rails to the server 3 Install the outer rails in the rack Step 2a Separate the inner and outer server rails A server rail kit consists of two sets of inner and outer rails The rails are universal that is each set of rails can be used for either the left or right side of the server In a new server rail kit the inner rails are nested inside the outer rails You need to separate them so th...

Page 15: ...uter rail is on top The word FRONT is stamped on the top and bottom lips of each outer rail at the front of the rail The word REAR is stamped on the top and bottom of each rail at the rear of the rail Chapter 2 Mounting the HCP Anywhere edge appliance into a rack 15 HCP Anywhere Edge Appliance On Site Setup and Recovery Step 2 Install the rails ...

Page 16: ...ter server rails 1 Slide the inner rail out of the outer rail toward the front until it locks into place The inner part of the outer rail slides also slides out 2 While pulling forward the white tab on the side of the inner rail that faces the outer rail slide the inner rail forward to release it from the outer rail Then slide the inner rail all the way out of the outer rail 16 Chapter 2 Mounting ...

Page 17: ...he To attach an inner rail to a server 1 Position the rail on the side of the server so that the white tab on the rail faces out and the studs on the server fit into the holes in the rail 2 While pushing the rail against the server slide the rail toward the back of the server until the rail locks into place Step 2c Install the outer server rails in the rack The two outer rails in the server rail k...

Page 18: ...l facing into the rack align the two square studs at the rear of the rail with the back of the top and bottom square holes for the applicable rack unit in the vertical mounting rail 2 Fit the studs into the holes in the vertical mounting rail and pull the outer rail toward the rear of the rack until the back of the outer rail locks into place 18 Chapter 2 Mounting the HCP Anywhere edge appliance i...

Page 19: ...k until the front of the outer rail locks into place Step 3 Mount the server in the rack To mount the server in the rack 1 Ensure that the inner part of each outer rail for the server is pushed all the way back into the rack 2 At the front of the rack align the rear of the inner rails on the server with the front of the outer rails on the rack Chapter 2 Mounting the HCP Anywhere edge appliance int...

Page 20: ...erver to release it Then slide the server all the way back into the rack 5 Using the 1 Phillips screwdriver screw in the black locking screw below the handle on each side of the front of the server Step 4 Connect the server to the PDUs The server connects to two PDUs one on the left side of the rack and one on the right 20 Chapter 2 Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere...

Page 21: ...to the server 3 Connect a power cord from the right socket in the server to a receptacle in the PDU on the right side of the rack based on availability 4 Use the cable clamp on the server to secure the cable to the server Step 5 Reassemble the rack Using Velcro straps and or cable ties bundle any excess length of the power cords and secure them to the rack Then replace the doors and sides on the r...

Page 22: ...22 Chapter 2 Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 23: ...iance by performing a few essential configuration tasks This chapter provides instructions on how to log in to the server change the administrator password register the edge device and back up the server Chapter 3 Configuring the HCP Anywhere edge appliance 23 HCP Anywhere Edge Appliance On Site Setup and Recovery 3 ...

Page 24: ...d monitor and mouse to the server To log in to the HCP Anywhere edge appliance 1 Power on the HCP Anywhere edge appliance 2 On the home page press Ctrl Alt Delete 24 Chapter 3 Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Step 1 Log in to the HCP Anywhere edge appliance ...

Page 25: ...r account To change the password for the built in administrator account 1 In the bottom left corner of the screen click the search bar icon 2 In the search bar type Change password In the search results double click Change your password Chapter 3 Configuring the HCP Anywhere edge appliance 25 HCP Anywhere Edge Appliance On Site Setup and Recovery Step 2 Change the administrator password ...

Page 26: ...the Settings page click Change in the Password section 26 Chapter 3 Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Step 2 Change the administrator password ...

Page 27: ...anguage preference By default the Windows Server software appears in English If you are in a non English speaking country change your language preference on the HCP Anywhere edge appliance Step 4 Set the time and date After you change the built in administrator password set the time and date of the HCP Anywhere edge appliance to match the local time Chapter 3 Configuring the HCP Anywhere edge appl...

Page 28: ...ter you change the built in administrator password you can register the edge device with HCP Anywhere Once an edge device is registered it appears in the HCP Anywhere Management Console on the Device Management page Important Make sure that you have network access to the HCP Anywhere server before registering the edge device Note To register an edge device You need to authenticate with an AD user ...

Page 29: ...a Click Advanced b In the Proxy Server field enter the IP address or DNS name of the proxy server c In the Proxy Port field enter the port of the proxy server c Click Next 4 If a certificate prompt appears click OK to accept the self signed certificate 5 On the Authentication page a In the Username field enter your username Note By default Edge searches for your user in the root domain connected t...

Page 30: ...le Step 7a Install the Windows Server backup program You can install the Windows Server Backup software from the Server Manager window of the HCP Anywhere edge appliance The Windows Server Backup software creates a backup of the server that you can use in recovery operations To install the Windows Server Backup program 1 In the Start menu click Server Manager 2 In the top right corner of the Serve...

Page 31: ...s complete click Close Step 7b Back up the server To back up the server 1 In the top right corner of the Server Manager window click Tools Windows Server Backup from the dropdown 2 In the left hand pane of the Windows Server Backup menu click Local Backup 3 In the Actions pane click Backup Once 4 On the Backup Options page click Next 5 On the Select Backup Configuration page select Custom and then...

Page 32: ...he top right corner of the Server Manager window click Tools Windows Server Backup 2 In the left hand pane click Local Backup 3 In the Actions pane click Backup Schedule 4 On the Getting Started page click Next 5 On the Select Backup Configuration page select Custom and then click Next 6 On the Select Items for Backup page a Click Add Items b In the Select Items popup select Bare metal recovery an...

Page 33: ...elect D drive and then click OK c Click Next 10 On the Confirmation page a Make sure D drive appears in Backup destinations b Make sure Bare metal recovery appears in Backup items c Click Finish 11 On the Summary page click Close Chapter 3 Configuring the HCP Anywhere edge appliance 33 HCP Anywhere Edge Appliance On Site Setup and Recovery Step 7 Back up the server ...

Page 34: ...34 Chapter 3 Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 35: ...two recovery procedures Recovering the server from the backup you created Reinstalling the operating system and then using the HCP Anywhere edge software to recover the data stored in HCP Anywhere Chapter 4 Recovering the HCP Anywhere edge appliance 35 HCP Anywhere Edge Appliance On Site Setup and Recovery 4 ...

Page 36: ...board 2 In the Boot Menu select Repair Your Computer 3 In the Choose an option window select Troubleshoot 4 In the Advanced options window select System Image Recovery Step 2 Reimage the OS to a backup image To reimage the OS to a backup image 1 Optionally select Select a system image if you want to restore to an earlier backup 2 In the Re image your computer wizard click Next 3 In the Choose an a...

Page 37: ...nagement Console and confirm that your edge device is listed as Ok in the Device Management page Option 2 Reinstall the operating system If you are unable to log in to the HCP Anywhere edge appliance you can reinstall both Windows Server 2016 and the HCP Anywhere edge software To reinstall Windows Server 2016 and the HCP Anywhere edge software 1 Install the Microsoft Windows Server software 2 Log ...

Page 38: ...d the Certificate of Authenticity COA on the underside of the pullout tab in the rack optimized server for solutions 2U single node Step 1 Locate the Windows Server product key sticker Each HCP Anywhere edge appliance comes with a Windows Server 2016 product key sticker that you need to activate Windows Server 2016 38 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance...

Page 39: ...indows Server software To install the Windows Server 2016 software 1 Connect the USB DVD reader to the rack optimized server for solutions 2U single node 2 Insert the Windows Server 2016 OS disk into the DVD reader 3 If you have not already done so log in to the rack optimized server for solutions 2U single node using the BMC 4 Power on or reboot the HCP Anywhere edge appliance Chapter 4 Recoverin...

Page 40: ...e Windows Setup wizard click Next 6 On the installation page click Install now 40 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 41: ...ter the product key from the Windows Server 2016 product key sticker Then click Next Chapter 4 Recovering the HCP Anywhere edge appliance 41 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 42: ...ndard Desktop Experience Then click Next 9 On the license page select I accept the license terms Then click Next 42 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 43: ...tallation page double click Custom Install Windows only advance Chapter 4 Recovering the HCP Anywhere edge appliance 43 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 44: ...DVD drive from the server Step 3 Log in to the HCP Anywhere edge appliance To log in to the HCP Anywhere edge appliance 1 If you have not already done so connect the keyboard monitor and mouse to the server 44 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 45: ...trl Alt Delete 3 In the field type Chang3Me Then press Enter Chapter 4 Recovering the HCP Anywhere edge appliance 45 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 46: ...e password for the built in administrator account 1 In the bottom left corner of the screen click the search bar icon 2 In the search bar type Change password In the search results double click Change your password 46 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 47: ... the Settings page click Change in the Password section Chapter 4 Recovering the HCP Anywhere edge appliance 47 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 48: ...ield type a password hint Then click Next c Click Finish Step 5 Activate Windows Server 2016 To activate Windows Server 2016 1 In the bottom left corner of the screen click the search bar icon 2 In the search bar type Activation In the search results double click Activation 48 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reins...

Page 49: ...window appears 3 In the Settings window click Change product key Chapter 4 Recovering the HCP Anywhere edge appliance 49 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 50: ... key window enter the Windows Server product key into the Product key field 50 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 51: ... create the data partition 1 If you are not already done so log in to the HCP Anywhere edge appliance 2 In the bottom left corner of the screen click the search bar icon 3 In the search bar type Create and format hard disk partition In the search results double click Create and format hard disk partition Chapter 4 Recovering the HCP Anywhere edge appliance 51 HCP Anywhere Edge Appliance On Site Se...

Page 52: ...4 If the Initialize Disk window appears click OK 52 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 53: ...ght click Disk 1 at the bottom of the screen Then in the menu click New Simple Volume Chapter 4 Recovering the HCP Anywhere edge appliance 53 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 54: ...New Simple Volume Wizard click Next 7 On the Specify Volume Size page click Next 54 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 55: ... volume with the following settings option The page displays several additional fields b In the File system field select NTFS c In the Volume label field type Data d Select the Perform a quick format option e Click Next Chapter 4 Recovering the HCP Anywhere edge appliance 55 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 56: ...e Completing the New Simple Volume Wizard page click Finish 56 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 57: ...e Location window enter a location to store the database and log files Note Install Edge to a path on a local hard drive If you attempt to install Edge on a network drive or a removable drive the installer gives you an error message For more information see the HCP Anywhere Administrator Help 10 Once the installation process is complete click Finish to close the wizard Step 8 Register the edge dev...

Page 58: ...want to recover Note You acquire the name of a device from the Device Management page in the Management Console The name of each device is listed in the Name column c Click Next 3 In the warning message that appears click Ok 4 On the Server Information page a Enter the fully qualified domain name of your HCP Anywhere system You can t register an edge device using the IP address of your HCP Anywher...

Page 59: ...ault Edge searches for your user in the root domain connected to the HCP Anywhere system If your AD user is in a subdomain enter username subdomain into the Username field b In the Password field enter your password c Click Next Chapter 4 Recovering the HCP Anywhere edge appliance 59 HCP Anywhere Edge Appliance On Site Setup and Recovery Option 2 Reinstall the operating system ...

Page 60: ...60 Chapter 4 Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 61: ...ce This chapter provides information on how to maintain your HCP Anywhere edge appliance after you have configured the appliance Chapter 5 Maintaining the HCP Anywhere edge appliance 61 HCP Anywhere Edge Appliance On Site Setup and Recovery 5 ...

Page 62: ...lups for Windows Server 2016 Tip Before installing a patch create a restore point The restore point provides a way to back out of the patch if the patch causes issues after being installed Installing antivirus software on the HCP Anywhere edge appliance Customers can use any antivirus software that supports Windows Server 2016 OS Note When you install antivirus software It may impact read write pe...

Page 63: ...HCP Anywhere Edge Appliance On Site Setup and Recovery ...

Page 64: ... Headquarters 2535 Augustine Drive Santa Clara CA 95054 USA HitachiVantara com community HitachiVantara com Hitachi Vantara Contact Information USA 1 800 446 0744 Global 1 858 547 4526 HitachiVantara com contact ...

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