Hitachi Compute Blade 2500, Getting Started Manual

Page: 103 / 154

Item
No.
Problem Action to take
23 A USB device (keyboard,
mouse, or memory) cannot be
used on the remote console.
Press the USB Reset button on the virtual media
console to reset the virtual drive.
If you cannot use the USB device even after
resetting the virtual drive, restart the operating
system running on the server blade.
24 The Network Error dialog box
is displayed during an attempt
to use the console, and the
virtual media console cannot
be used.
Exit the virtual media console.
In the Java Control Panel, click Security, and
from Manage Certificates or Certificates, delete
the following certificates:
Issued to: IP-address-for-server-blade
Issued by: IP-address-for-server-blade
After deleting the certificates, restart the remote
console, and start the virtual media console.
25 When the remote console is
accessed by using IPv6
addresses, it cannot be
started.
If you want to use the remote console in an IPv6
environment, use Oracle Java Version 7 Update
80 or later, or Oracle Java Version 8 Update 45
or later.
26 You cannot delete an imported
certificate from the Java
keystore, because a password
is required.
Enter changeit, which is the default Java
keystore password, and then delete the
certificate.
27 In case, using remote console
on OS X, you cannot delete the
imported certificate from the
Java keystore because you are
prompted to enter a password.
Enter
changeit
, which is the default Java
keystore password, and then delete the
certificate.
28 In case, using remote console
on OS X, you cannot connect
to the remote console. The OS
X console window displays
Connection failed
.
In "CA certificate in user-level trusted store",
there is no certificate file for the Java program
for OS X.
Follow the procedure in
Set up the System
console that OS X is running on page 5-4 and
then install the certificate file for the Java
program from "CA certificate in system-level
trusted store" to "CA certificate in user-level
trusted store".
29 In case, using remote console
on OS X, you cannot change
the mouse cursor to a single
cursor. The OS X console
window displays
The Native
library for keyboard and
mouse support failed to
load!
.
In OS X, Java VM does not permit the use of the
mouse and keyboard by default.
Follow the procedure in
Set up the System
console that OS X is running on page 5-4 and
then enable Java accessibility in the OS X
environment settings.
30 You have downloaded and
executed the
jnlp
file on the
OS X system console.
However, you cannot connect
to the remote console because
Select Open with and then the Choose button
to associate the
jnlp
file with Java Web Start.
Next, in the Web browser, access the Java Web
Start application, which is located in the
following path:
Troubleshooting
6-5
Hitachi Compute Blade 2500 Series Getting Started Guide