Hitachi AMS 2100, Hardware Manual

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Troubleshooting
8–5
Hitachi AMS 2100/2300 Storage System Hardware Guide
Is the Search Array being
performed across the IPv6
routers? The Auto Search Array of IPv6 uses link-local scope
multicast. The IPv6 router is unable to transfer this
multicast to other local link, so the IPv6 router is
unable to search array across the IPv6 router. In case
of between different local links, register the array by
the static address search.
Host cannot
access storage Communication failure with
host or management
console. 1. If you are using Fibre Channel, verify that the
port activity LED on the used Fibre Channel data
ports is ON or flashing.
2. Check that all Fibre Channel cables are connected
securely at both ends.
3. If you are using iSCSI, ping the array from the
host. If the ping fails, verify that the host is
communicating with the array at the appropriate IP
address.
4. Check whether other devices (routers, switches,
etc.) in your network) are the cause of the problem.
5. If these steps do not fix the problem, contact
Technical Support. See
Getting help in the Preface of
this manual.
Table 8-1: Problems and Solutions (Continued)
Symptom Possible Cause Action