Hitachi 50UHDSM8 Owner'S Manual Download Page 51

Page: 51 / 56

After Sales Support

Telephone:

1300 886 649

Email:

[email protected]

Troubleshooting

General Troubleshooting

Problem

Solution

No power.

Insert the power plug securely into the power outlet
and ensure the power outlet is switched on.

No picture.

• Ensure that the equipment is connected

properly.

• Adjust the antenna or use an external antenna.
• Relocate the unit near a window (if inside a

building).

• Move the TV set away from any product that

causes interference.

• Auto-tune the unit again.
• Try another channel.

No sound or
distorted sound.

• Ensure that the equipment is connected

properly.

• Ensure that the input setting for the TV is

correct.

• Ensure the audio settings are properly set.
• Ensure the volume is not muted. If it is, press

the MUTE button to restore the sound.

• If earphones are connected, unplug them.
• Adjust the volume to a suitable level by pressing

the VOL+/VOL- button.

No operations can be
performed with the
remote control unit.

•  Check the batteries are correctly installed.
•  The batteries may be exhausted: replace them.
•  Make sure to point the remote control at the

remote control sensor and try it again.

• Make sure to use the remote control at a

distance of no more than 6m from the sensor.

• Remove any obstacles between the remote

control and remote control sensor.

If you experience any problems with your TV, check the list below before
calling for service. If none of the solutions help you solve the problem, turn
the power off and contact After Sales Support for advice.

Summary of Contents for 50UHDSM8

Page 1: ...OWNER S GUIDE MODELS 50UHDSM8 55UHDSM8 Ultra HD Smart TV ...

Page 2: ...uy a HITACHI product All products brought to you by HITACHI are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 2 Year Warranty We hope you will enjoy using your purchase for many years to come ...

Page 3: ...tents Welcome 2 General Safety Instructions 4 Remote Control 9 Installation 12 Controls and Connections 14 Getting Started 22 Basic Operations 25 TV Guide 27 Recording 28 Media Mode 32 Smart TV 36 Menus 38 Troubleshooting 51 Specifications 53 Other Useful Information 54 ...

Page 4: ...ains no user serviceable parts inside Refer all servicing to qualified service personnel only IMPORTANT INFORMATION If the TV is not positioned in a sufficiently stable location it can be a potential hazardous and may fall Many injuries particularly to children can be avoided by taking simple precautions Use cabinets or stands recommended by the manufacturer of the television Only use furniture th...

Page 5: ...ay from high voltage power lines and communication cables and make sure it is installed securely If the antenna touches a power line contact with the antenna could result in fire electric shock or serious injury Ventilation Install the unit at an adequate distance from the wall to ensure sufficient ventilation If the temperature inside the unit rises it may result in fire Electrical Safety and Cor...

Page 6: ...fire or electric shock Usage Conditions and Restrictions Adjustments Follow the instructions in this manual when installing and adjusting the TV set Only adjust those controls that are covered in this manual as improper adjustment of other controls may result in damage If this happens unplug the TV set and have it serviced by appropriately qualified personnel or phone the after sales support line ...

Page 7: ...ental capabilities or lack of experience and knowledge unless they have been given supervision or instructions concerning use of the product by a person responsible for their safety Children Supervise young children to ensure they do not play with the TV Cleaning and Maintenance Unplug To reduce the risk of fire and electric shock always unplug the TV before cleaning it Cleaning Only use a soft dr...

Page 8: ...s working life do not throw this TV out with your household rubbish An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled Contact your local authority for your nearest recycling centre Electrical and electronic items contain materials and substances which if handled or disposed of incorrectly could potentially be hazardous to the environment and hum...

Page 9: ...FO Display the current program information on the screen 8 NUMBER BUTTONS Use to directly enter channels or to input passwords 9 MENU Press to enter the menu screen for various optional adjustable settings 10 OK Select the current item or enter into the function of the menu of the next level 11 Press the direction buttons to select menu options or settings 12 Launch the Netflix app 13 Press to adj...

Page 10: ...channel DTV mode 23 Enter Teletext Press again to exit 24 Advance playback rapidly in Media PVR mode 25 Skip to the beginning of the next chapter track in Media PVR mode 26 REC Press to start recording in DTV mode 27 STOP Stop playback in Media PVR mode 28 MUTE Press to mute or restore sound Teletext or Austext is no longer available However one teletext option closed captions is still working on ...

Page 11: ...t the remote control sensor Do not place objects between the remote control and the remote control sensor Do not use this remote control while simultaneously operating a remote control of other devices Remote Control Cont Remote Control Preperation Install the batteries in the back of the remote control ensuring to match up the polarity markings 1 Open the cover at the back of the remote control 2...

Page 12: ...lling or removing the TV Stand To avoid any damage to this TV we recommend you ask someone to help with installation and or removal of the stand Make sure the TV is unplugged from the power supply before installing or removing the stand The TV panel may be awkward to install on your own We recommend you ask someone to help with installation and or removal of the stand WARNING Do not place the TV s...

Page 13: ...tions The TV set is equipped with holes on the back panel for use with wall mounting brackets not included Please use the illustration below as a reference when buying wall mounting brackets Use four standard M6 10mm screws or longer depending on the mounting bracket to mount this TV not included Make sure the TV set is unplugged from the power supply before wall mounting it and removing the stand...

Page 14: ...nit the indicator light will illuminate blue 3 VOL Increase the volume level or move left VOL Decrease the volume level or move right 4 CH Select the next channel or move up CH Select the previous channel or move down 5 When the TV is on standby press to turn on the TV When the TV is on press once to access the smart home screen When the TV is on press and hold for 5 seconds to turn off the TV 1 F...

Page 15: ...he volume level or move left VOL Decrease the volume level or move right 7 CH Select the next channel or move up CH Select the previous channel or move down 8 MENU button Enter the menu settings page Only on the 55inch TV 9 SOURCE button Select the input source Only on the 55inch TV 10 Turn the TV to On Standby 6 6 7 7 8 9 10 ...

Page 16: ...ARC function 3 AV OUTPUT Supports SD picture quality connection to another device when the TV is in DTV or AV mode 4 ANTENNA INPUT For connection of the external antenna 5 OPTICAL S PDIF OUTPUT Connect to an external digital audio device 6 HEADPHONES OUTPUT Connect your headphones via a 3 5mm jack 7 USB Connect a USB storage device for PVR recording and multimedia file playback 8 AV INPUT Connect ...

Page 17: ...tructions before connecting the TV to other equipment Connecting an External Antenna For the best picture quality we recommend connecting the TV set to an external antenna 75Ω antenna plug goes into the antenna port in the back of your TV Indoor antenna amplifier Outdoor antenna amplifier Power plug of antenna amplifier Antenna Main Unit To Power Outlet ...

Page 18: ...non high definition connection use the Mini AV Adapter Cable included and standard AV cable not included to connect the unit with other devices HDMI Connection HDMI Cable not included Use a HDMI cable to connect the unit with other devices to receive high definition multimedia signal Mini AV Adapter Cable included AV Cable not included ...

Page 19: ...nto the USB port for PVR recording time shifting and playback of video music photo multimedia files Connect to an amplifier or other audio decoding devices for a high quality digital audio connection USB Device not included Use an optical cable to connect the unit with an amplifier or other audio decoding device for optical audio signal output cable is not included ...

Page 20: ...ed internet connection 2 Connect your ethernet cable to the router and the ethernet port on the back of your TV 3 Use the Network Settings to configure your TV See page 44 for more information Modem Internet Router TV Set Ethernet back panel Port on the or Connecting to a Wireless Network To connect to a wireless network 1 Ensure you have A router with a high speed wireless signal A high speed int...

Page 21: ...one 1300 886 649 Email info tempo org 21 Controls and Connections Cont Earphone Connection AV Out Connection Earphone Cable not included Use a standard AV cable not included to send the DTV or AV signal to another display device ...

Page 22: ... Press the OK button to confirm settings Step One Language Use the buttons to select your On Screen Display OSD language and then press the OK button to go to the next step Step Two Data Collection and Firmware Updates Notice 1 Select Accept and press the OK button to accept the EULA and go to the next step 2 Select View Additional Details and then press the OK button to read a detailed EULA Press...

Page 23: ...ect to the internet 1 Use the buttons to select your connectivity mode Wired or Wi Fi then press the OK button Wired mode Connect an Ethernet cable to the LAN socket on the TV and your modem Select Wired mode and press OK The TV will automatically detect network addresses from your modem and show a Connected message on the screen to confirm connection to the internet Press the button to go to the ...

Page 24: ...raight away NOTE This setting will exit the set up wizard and will not let you tune TV channels 2 Select Skip press OK and the button to skip setting up Netflix at this point and go to the next step NOTE You can sign in to Netflix later by pressing the NETFLIX button on the remote control Step Eight Channel Tuning Make sure the antenna cable is plugged into the ANT socket on the back of the TV 1 S...

Page 25: ...P button to select the next previous channel Alternatively press the number buttons to select a channel directly While viewing a channel press the LIST button to enter the Channel List directly Press the buttons to select the channel and press OK to watch it Volume Control Press the button to adjust the volume level Press the MUTE button to mute the sound press it again to restore sound Informatio...

Page 26: ... suit your personal preferences Available options Movie Music News Game Sports Standard User Sleep Timer Set the sleep timer Available options Off 10 20 30 60 90 120 180 240 minutes Football Mode Turn setting On or Off Aspect Ratio You can select the picture size which best suits your viewing requirements Options may vary for different input sources Available options Auto 4 3 16 9 Zoom 1 Zoom 2 PT...

Page 27: ...re will be no picture or sound from the unit Time Channel Press the GREEN button to change the program list by Time or Channel When Time is selected currently broadcasting program for all the channels will be displayed Press the button to highlight the date time and press the buttons to change the date When the channel is selected all programs for the currently selected channel will be displayed P...

Page 28: ... to exit the dialog box and continue recording If you wish to turn off the TV and continue recording press the POWER button on the remote control A dialog box will appear select YES and press OK Select NO to stop recording and turn off the TV Press EXIT to exit the dialog box and continue watching and recording the program NOTE You cannot change to a channel from another broadcaster or select anot...

Page 29: ...he scheduled recording NOTE You can set up several schedule programmes to record Different schedules should not overlap and there must be at least a 1 minute time gap to set up between two schedules If the schedule conflicts with another scheduled recording Overlay message will appear Then review the Schedule List press the YELLOW button while in the TV Guide and reschedule your recording To watch...

Page 30: ...mode and pause the program the toolbar pictured below will appear on the screen Press the or OK button to resume playback Use the Fast Forward Rewind Skip Forwards and Skip Backwards buttons to control playback To stop time shift press the STOP button on the remote control NOTE The USB storage device will not retain recorded data after exiting the time shift function Recording Cont IMPORTANT Befor...

Page 31: ...ecording at different times without removing the USB recording device You will need to remove the USB device as it is required to reset after each recording to protect the device from damage If you see the message DISK NOT READY displayed remove the device reconnect it and proceed with your recording Some USB storage devices may not be compatible for smooth operation with this TV For large file si...

Page 32: ...ol and select MEDIA to switch the unit to Media mode Press the buttons to move the cursor Use the buttons to select the desired partition To switch between Photo Music Files and Video sections use the buttons to select the desired section Only supported files will be shown under each category Press the RETURN button to go back to the previous screen Press the EXIT button to exit Media mode ...

Page 33: ...n screen toolbar use the buttons then press OK or use the playback control buttons on the remote control Press the STOP or EXIT button to exit and return to the file list Press the MENU button to select the play mode Music Music files can only be played in this menu category Use the buttons to select the desired folder or file then press OK to play the file Playing Music Files Press the buttons to...

Page 34: ...s OK to confirm Remote Control Operations when Playing Multimedia Files Press the button to pause playing Press the or OK button to resume playback Press the button to stop playing Press the button to move fast backward Press the button to move fast forward Press the button to play the previous file Press the button to play the next file Press the MENU button to access the following settings Pictu...

Page 35: ...ter more realistic highlights more realistic colour and other improvements It delivers the look that filmmakers intended to achieve showing the hidden areas of dark shadows and sunlight with full clarity colour and detail HDR on your TV HDR is supported in HDMI and USB input sources and by Netflix app When the TV is displaying HDR media the information banner press INFO button on remote will displ...

Page 36: ...able connection If any of your other network connected devices such as computers gaming consoles and network hard drives are transferring large amounts of data across your network such as a file transfer online gaming or other instances of streaming video your sound and picture quality may be compromised Accessing internet content may count towards your download limit and may incur fees from third...

Page 37: ...ture your device must support Wi Fi Display technology NOTE Apple iOS operating system is not supported To start using the Screencast feature select the Screencast icon and press OK to load the app Turn on Wi Fi and Wireless Display a k a Wi Fi Display Wi Fi Direct Cast Screen function on your smart phone or tablet Please refer to your device s user manual for information on how to turn on wireles...

Page 38: ...rough the main menu Press the OK or button to enter the sub menu page Press the buttons to select the preferred option then press the OK or button to enter Press the MENU button to return to the previous menu Press the EXIT button to exit the menu page NOTES When an item in MENU is displayed in grey it means that the item is not available or cannot be adjusted Buttons on the TV have the same funct...

Page 39: ...t a channel 2 Press the OK button to start channel tuning When a channel is found the searching process will stop The channel will be saved with its current channel number Press the EXIT button to exit ATV Manual Tuning Manual store for ATV channels Storage To 1 Store the searched channel to 1 you can adjust the channel number by pressing the button Current CH 1 Select the current channel System S...

Page 40: ... to delete the channel Skip Press the BLUE button to skip the channel Move Press the YELLOW button to set the channel to moving state Use the buttons to move it to the position you want and then press the OK button to save the channel in the new location Favourite Press the GREEN button to set the favourite channel Press the buttons to scroll through the Channel List pages Signal Information In DT...

Page 41: ... temperature of the picture Aspect Ratio You can select the picture size which best corresponds to your viewing requirements Noise Reduction Reduces screen noise without compromising video quality Advanced Settings Use the button to select Advanced Settings and then press the OK button to access the submenu page MPEG NR Reduces MPEG noise to provide improved picture quality Dynamic Contrast Adjust...

Page 42: ...sound Balance You can adjust the speakers balance to your preferred levels S PDIF Mode Press buttons to select S PDIF Type You can select PCM or Auto S PDIF Sony Philips Digital Interface provides digital audio output to speakers and various digital devices such as A V Receivers and Home Theaters which reduces interference and distortion AD Switch In DTV mode This is only available in some countri...

Page 43: ...rk wall outlet using a Cat 5 cable Note that the wall outlet is attached to a modem or router elsewhere in your house If you have a Dynamic Network you should use an ADSL modem or router that supports Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values your TV needs to access the Internet so you don t...

Page 44: ... Setup when connecting your TV to a network that requires a Static IP address 1 Follow steps 1 4 in the How to set up automatically procedure 2 Set the IPv4 setting to Manual 3 Press the buttons to highlight the field you want to change and then use the number buttons on the remote control or on screen to input the network parameters such as IP Address Subnet Mask Gateway DNS1 and DNS2 Press the M...

Page 45: ...twork Setup How to set up Wifi 1 Turn on your TV press the MENU button on your remote use the buttons to select Network and then press the OK button 2 Use the buttons to select Network and then again to select Wi Fi then press OK The TV will automatically search nearby Wi Fi access points When done it will display a list of available networks 3 In the list of networks press the button to select a ...

Page 46: ...r PC or modem which it then authenticates each time you connect to the internet as a way of preventing unauthorized access As your TV has a different MAC address your ISP can not authenticate its MAC address and your TV cannot connect To resolve this problem ask your ISP about the procedures required to connect devices other than a PC such as your TV to the internet If your internet service provid...

Page 47: ...upport HDMI CEC functions Press the OK button to enter the submenu HDMI CEC Switch the HDMI CEC function On or Off Auto Standby When this is set to On turning off the TV will turn off the connected device as well Auto Power On When this is set to On turning on the TV will also turn on the connected device ARC Audio Return Channel When this is set to On the TV audio will be sent to a connected ARC ...

Page 48: ... Some models have two USB inputs and several disks can be used when two USB devices are plugged in Format Start Format the connected USB disk NOTE Before formatting please back up all important files During the device formatting do not disconnect the device or turn off the power If your USB device can t be formatted or fail to be checked by the system it means the device isn t compatible with the ...

Page 49: ...K button to enter the submenu Here you can set your private password Press the number buttons on the remote control to set the new password When the new password has been entered twice the setting is successfully completed The TV will go back to the previous menu Block Channel In ATV DTV mode Use the buttons to select which program will be blocked then press the YELLOW button to set the block Pres...

Page 50: ...e is no operation in set time Time Zone Adjust your time zone No Signal Power Off When set to On if there s no TV signal nor press button operation the TV will enter standby status automatically about 5 minutes later Support Menu USB Upgrade Update the software using the USB memory device Please be careful not to disconnect the power or remove the USB drive until updates are complete service use o...

Page 51: ...ure the audio settings are properly set Ensure the volume is not muted If it is press the MUTE button to restore the sound If earphones are connected unplug them Adjust the volume to a suitable level by pressing the VOL VOL button No operations can be performed with the remote control unit Check the batteries are correctly installed The batteries may be exhausted replace them Make sure to point th...

Page 52: ... unit or move the equipment Problems Relating to the USB Device Problem Solution My TV does not recognise my USB device or my external hard disk Please refer first to the instructions describing how to use USB devices with this unit If the problem still occurs your device may not be compatible This machine has been tested with the majority of Flash memory based devices and hard disks Music Movie p...

Page 53: ...rsion 2 0 2 0 HDCP version 2 2 2 2 USB Multimedia Playback Format Movie MPEG 2 MPEG 4 H 264 H 265 VP9 TS MPEG 2 MPEG 4 H 264 H 265 VP9 TS Music MP3 AAC MP3 AAC Photo JPEG PNG BMP JPEG PNG BMP Power Input 100 240V 50 60Hz 100 240V 50 60Hz Power Consumption 115W 140W Dimensions w x h x d Without stand 1126 2 x 654 6 x 85 9 mm 1242 2 x 730 x 82 8 mm With stand 1126 2 x 703 1 x 195 8 mm 1242 2 x 786 4...

Page 54: ...e they are offered for recycling rather than throwing these materials away TV At the end of its working life do not throw this TV out with your household rubbish An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled and used again Electrical and electronic items contain materials and substances which if handled or disposed of incorrectly could poten...

Page 55: ...After Sales Support Telephone 1300 886 649 Email info tempo org 55 Notes ...

Page 56: ......

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