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Other Information
USER MANUAL
Other Information
Trouble Shooting
SYMPTOMS
POSSIBLE SOLUTIONS
No sound or picture
Check if the power cord is in the AC outlet and if it has electricity.
Check if you have pressed
Power button
on the TV or
Standby button
on the remote control.
Check the setting of picture brightness and contrast.
Check the volume.
Picture is normal, but no
sound.
Check the volume.
Check if Mute mode is set "on".
No picture and white or black
picture
Adjust Picture Setting.
Check Color System.
The sound and picture are
interfered
Try to find the appliance affecting TV set, and move it far away from the TV set.
Try to insert the power plug of the TV set into another outlet.
Unclear picture or picture with
snow
Check the direction, position and connection of your antenna.
Adjust the direction of your antenna or reset or fine tune the channel.
The remote control does not
work
Change the batteries in the remote control.
Remove the batteries, press any button of the remote control, then install the batteries.
Check the contacting points of the batteries.
Check if there is obstruction between the remote control and the monitor.
Check if the batteries are correctly installed.
H/V strip or the picture
shaking
Check if there is interfering source nearby, such as appliance or electric tools.
The cabinet of the TV makes
"Click" sound
Sometimes the room temperature change can cause the television cabinet to inflate or contra,
which makes the sound. This does not mean the TV breaks down.
When there is something wrong with your TV, you can try turning off the TV and then restart it.
You can also operate according to the following chart. If the problem still cannot be solved, please contact
the professional technicians.
