Hills HSMX-200 User Manual Download Page 42

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Troubleshooting

Problem

Solution

(1)

The receiver front panel
power indicator doesn't
light up

a. Check the main lead and make sure the power plug is well plugged into

a stable power outlet

b. Press

POWER

button on the front panel to see if the green light (power

indicator) is on.

Check the digital receiver is in "Standby" mode or not by pressing

STANDBY

on the remote control

(2)

Some indication on the
front panel but no picture
on your TV screen

a. Check the TV Receiver settings
b. Check the correct source/input is selected on the TV Receiver, i.e.,

AV1 or AV2 if Set Top Box connected directly to TV via AV leads.

c. Make sure the connection between set top box and your TV matches

the mode your TV should be set to.

d. Check the brightness level of your TV is high enough

Connect first via the composite video output and check if the selected
video output matches the output connected to your screen.

(3)

Poor picture quality

Check the antenna and make sure it is aligned to the correct direction

(4)

No audio

a. Check the receiver and your TV's volume are properly set and not in

"MUTE" mode.

b. Check the audio connectors are correctly and firmly connected

Make sure the receiver is switched to the correct Audio mode.

(5)

No video

a. Check the video connectors are correctly and firmly connected to the

HSMX-200 and the TV.

(6)

No Teletext

a. Make sure the channel you are watching carries Teletext information.

(7)

Cannot lock signal

a. Make sure your reception systems are correctly installed and

connected correctly to the receiver.

Check whether the parameters you enter is exactly the center
frequency of the wanted channel. Some parameters can be changed
by operators. Make sure you have the most updated ones.

(8) Formatting still running

a. Format USB drive is taking a long time and receiver is not responding

to the remote.

b. Press power button on front panel and wait 30 seconds.
c. Press power button again to switch on.
d. Re run format and it will complete

Note:

Please contact your local distributor for any technical problems

Summary of Contents for HSMX-200

Page 1: ... 0 ...

Page 2: ...irments Hearing Visual 12 Aspect Ratio Setting 16 Switching on for the First Time 17 Manual Scan Retune 18 Viewing Channels 19 Freeview EPG Electronic Progamme Guide 22 Record TV Programmes 23 Format the USB Storage Drive 23 Schedule Recording 24 Main Menu Map 28 Main Menu 29 Channels 29 Settings 30 Setup 34 System 35 Software Upgrade 37 USB Upgrade 37 OTA Software Upgrade 40 Troubleshooting 41 Gl...

Page 3: ...llation or handling of the receiver that could damage the electrical system in the receiver or in other equipment attached to the receiver The exclamation point in a triangle is used to alert you to important operating and maintenance instructions Failure to follow these instructions could result in injury to you or damage to the receiver Be careful with electricity Power outlet To prevent electri...

Page 4: ... the receiver in a properly ventilated area away from direct sunlight or any source of heat Overheating Avoid stacking the receiver on top of a hot component such as a power amplifier Risk of Fire Do not place the receiver on top of any easily combustible material such as carpet or fabric Proper Connections Make sure all cables and equipment are connected to the receiver as described in this manua...

Page 5: ...endly On Screen Display OSD allows you to setup your receiver to enjoy standard definition channels with crystal clear picture and stereo sound quality Package Contents Unpack the receiver and verify that all of the following items are included NOTICE If any items are missing or damaged contact your place of purchase immediately HSMX 200 Standard Definition MPEG 2 Satellite Receiver Remote Control...

Page 6: ...ronic Program Guide Record Scheduler Schedule up to 6 hours of recording Video and audio connection capabilities Composite Video and Audio S PDIF digital audio out connections JPEG photo viewer Plug in a USB flash drive to view your favourite jpeg jpg photos in continuous slide show option DVB Compliant Decodes MPEG 2 format Standard Video Format Modes 576i Multiple Aspect Ratio Modes 16 9 4 3 Pan...

Page 7: ...ont Panel 1 POWER button Toggles the HSMX 200 between power on green LED and standby red LED modes 2 Channel button Switch to the next channel 3 Channel button Switch to the previous channel 4 LED Status Light Red In Standby ...

Page 8: ...R One pair is provided for use with the Composite Video outputs 4 S PDIF Optical For connection to an amplifier equipped with a Dolby Digital decoder 5 USB Port For connection of a USB Storage Drive USB Flash Drive USB single SD card reader or USB Hard Disk Drive 6 Power Supply Power Adapter DC 12V 1 5A input 100 240 VAC 50 60 Hz NOTE For USB Hard Disk Storage Drive please use an external power ad...

Page 9: ...eiver NOTE Although the receiver can be operated from the buttons on the front panel many of the receiver s functions can only be accessed using the remote control The batteries for the remote control are packaged separately please install these batteries in the remote control before using the receiver Note the and signs on the batteries to ensure that the batteries are inserted with the correct p...

Page 10: ... subtitle if available 6 TTX Switch Teletext ON 7 NUMERIC For entering channel number or PIN code 8 INFO Open I PLATE Now Next Information 9 RECALL Toggle between current and previous channel 10 MENU Open MAIN MENU window 11 EPG Display the EPG Electronic Program Guide 12 ENTER Selects the highlighted item 13 DIRECTION BUTTONS Move the cursor or field in the direction 14 LIST Press to display chan...

Page 11: ...Channel Change Mode 21 TEXT Enable MHEG5 function Optional 22 TV RADIO Change between TV and radio channels 23 V FORMAT Not Used 24 FILE Open File menu window to review on the USB storage drive 25 PVR BUTTONS RWD Execute rewind in playback mode FWD Execute forward in playback mode REC Start program recording PAUSE Pause the video in playback mode PLAY Display Recording Playlist play the video in p...

Page 12: ... 11 System Installation Connecting to TV Monitor and Audio Video Devices ...

Page 13: ... on Remote Move to Settings using right arrow The following list should be visible on the left Audio Set the Defaults for what is Viewed Visually Impaired OSD Sets the Defaults for what is Heard Hearing Impaired Use the down arrow to move to the option you want and press Enter ...

Page 14: ...Note a Factory Reset will clear this In Menu Option Settings Arrow down to OSD and Press Enter Arrow down to Subtitle and Press Enter Right Arrow to Change OFF to ON Press Menu to Save and exit this option Arrow down to Hearing Impaired Right Arrow to change OFF to ON Press Menu to save Press Exit to exit menu or arrow to move to next option ...

Page 15: ...n Setup arrow down to City press Enter PIN 0000 Arrow to Auckland and press Enter In Menu option Settings Arrow Down to Audio and Press Enter Already on first option preferred audio language Press Arrow Right 4 times to change English to Italian Italian is the sound track with Audio Description Added narration eye talian Press Arrow down to next option Second audio language Press Arrow left to cha...

Page 16: ...Remote AUDIO Allows for Choice of Sound Track Use Arrows and Enter to choose from option box Normally will be English additional language tracks show Italian is the soundtrack with audio description SUBT Allows Subtitling to be turned Replaces what was 801 on Teletext Use Arrows and Enter to choose from option box Normally will be OFF English Text in English ...

Page 17: ... A Ratio aspect ratio button on the remote control 4 3 16 9 Pan and Scan Recognizing that viewers may not always be satisfied with the broadcaster s recommended display format or choice of formats TV sets may also have a viewer preference setting in which the viewer can override that of the broadcaster the viewer will have to select these other modes separately on their TV ...

Page 18: ...the remote control The green ON LED will light up 3 The Auto Scan menu will appear Use the directional keys and on the remote control to select your region and then arrow down to Start Scanning press ENTER to automatically scan and place into memory all services transmitted in your region 1 When the receiver states Scan Complete it will EXIT automatically 2 Digital television programmes are now av...

Page 19: ...Select SETUP using the directional keys and Press arrow down to highlight Antenna Setup then press ENTER Default PIN is 0000 Press arrow down and highlight Scan then press ENTER On the next display Press arrow down and highlight Start Scanning then press ENTER Press arrow down and highlight Yes then press ENTER to delete scheduled recording and start the Rescan ...

Page 20: ...rent programme s information Now Press to navigate across all channels and view their respective information press ENTER to watch the selected channel Example I Plate The I Plate automatically displays for a short period whenever a channel is changed You can also press INFO to display the I Plate If the selected channel supports special features such as Teletext TTX Parental Rating or Closed Capti...

Page 21: ...rry Teletext TTX which is provided by the broadcaster Press TTX to view the Teletext page Multiple pages will be displayed as numbers along the bottom Use left and right arrows to access the sub page To Exit Teletext press the EXIT button ...

Page 22: ...th subtitles in one or more languages Press SUBT the subtitle menu will display on your screen Use arrow up or down buttons to select a subtitle track then press the ENTER button the subtitle will be displayed SUBT default is OFF or as set under OSD in Menu ...

Page 23: ...gramme Guide EPG Please follow the following instructions in your navigation throughout the EPG You can use the direction keys and to move around the interface Yellow Key Previous Day Next Week Blue Key Next Day EPG Guide Key Change view between Now Next and channel view To exit press the EXIT Button ...

Page 24: ... this reason we recommend users to use a dedicated USB mass storage drive for recording and playback of TV programmes A maximum of 100 Recordings can be stored Format the USB Storage Drive Press MENU then select Format HDD from the Setup menu Enter the PIN code The default PIN Code of the receiver is 0000 NOTE For long recording times we recommend using a USB hard drive instead of a USB flash driv...

Page 25: ...eduled Recording allows you to book preferred programmes in advance To access the Record Schedule Menu press MENU then select Recording List from the Channels menu Press the Green Coloured button to create a Timer Time to record ...

Page 26: ...r left and right arrows to change details Use the up and down arrows to move between the options Press the REC button bottom left on remote to save The Record Schedule Menu The Recording List tables the schedule of recordings for your favourite TV programmes ...

Page 27: ...comes Start Recording displays and recording starts Viewing Recordings PLAY to display the Playlist To select the recording to view use Arrow buttons to highlight then press ENTER to begin playing Use the buttons at the bottom of your remote to control your playback ...

Page 28: ...to pause the recorded program Forward FWD Press FWD repeatedly to forward the recorded program by 2X 8X and up to 32X forward speed Rewind RWD Press RWD repeatedly to rewind the recorded program by 2X 8X and up to 32X rewind speed Stop Press STOP to stop playing the recorded program and return to previous page ...

Page 29: ...enu Map Main Menu Channels Channels Edit Play List File Menu Recording List Settings Parental Rate Video Audio Time OSD Setup Antenna Setup Format HDD City System Password Set Default Information Software update ...

Page 30: ...l Edit Channel Edit allows you to manage your favorite channels Use the and to highlight options and press ENTER to assign channels to the Favorite List or remove from the Favorite List Red key Change the Channel List between all channels transponder channels or favorite channels Green key Sort lists alphabetically by Logical Channel Number LCN or by network frequency ...

Page 31: ... or programmes Once you set the parental rating the particular channel programme will be locked if the parental rating transmitted with the channels programme is higher than the parental lock rating A pop up message will show that the channel is locked To view the programme you have to enter the PIN code to unlock the channel for viewing ...

Page 32: ...llowing options Preferred Audio Language English by default Audio track to be used Second Audio Language Maori by default Audio Preference Allows you to choose between stereo or mono as preference Supplementary Audio Closed by default Audio Description ...

Page 33: ...enu allows you to setup the following formats Aspect Ratio 16 9 4 3 Pan and Scan Picture Setup Brightness Contrast Saturation CH Change Mode Time The Local Time Setup menu allows you to setup the following local time format ...

Page 34: ...very time the channel changes or after pressing INFO Select to adjust the timeout period Subtitle Enabling this setting automatically shows subtitles in programs when available Hearing Impaired Enabling this setting automatically shows sound subtitles for the hearing impaired when available Menu Timeout Timeout interval for OSD menus ...

Page 35: ...hlight Antenna Setup and press ENTER to select enter the PIN then the four sub menus are Satellite list editor Tuner configuration Transponder list editor Scan City Under the City menu a list of the local regions has been provided You can select and switch to a specific Region City you prefer ...

Page 36: ...IN Code setting menu allows you to change the 4 digit PIN Code for the HSMX 200 using the numeric keys 0 9 Enter the Current PIN Code Enter the New PIN Code Confirm the new PIN Code Note The default password PIN of this receiver is 0000 ...

Page 37: ...dware version H W software version S W of the HSMX 200 Set Defaults Select to restore the factory default settings All current settings and data including recordings scheduled will be eliminated The USB Storage Data remains unchanged Note The default password of this receiver is 0000 ...

Page 38: ...www hillsantenna co nz for latest information USB Upgrade 1 Copy the software file to the root folder of a USB Storage Drive Only USB Hard Drives USB Flash Drives or USB Single SD Card Readers are supported NOT USB multi card readers 2 Insert the USB Storage Drive into USB port Note S W Upgrade S W Upgrade is enabled in the System menu ...

Page 39: ... 38 Select USB Upgrade Select the file from the disk and press ENTER ...

Page 40: ...he file is done and when the message Do you want to update appears select yes Please wait until Erasing Flash and Programming Flash is completed Note Do not switch off the power or remove the USB Storage Drive during this process ...

Page 41: ...le through OTA Over the Air the HSMX 200 will implement it automatically when it is in standby mode OTA Software Upgrade SSU Upgrade check now 1 New SW available Confirmation for SW update 2 Start SW downloads Programming Flash Don t power off 3 System will automatic restart after the software upgrade is completed Don t power off ...

Page 42: ...icture quality a Check the antenna and make sure it is aligned to the correct direction 4 No audio a Check the receiver and your TV s volume are properly set and not in MUTE mode b Check the audio connectors are correctly and firmly connected c Make sure the receiver is switched to the correct Audio mode 5 No video a Check the video connectors are correctly and firmly connected to the HSMX 200 and...

Page 43: ...e strongest possible signal 1 If this does not solve the problem you may consider installing a larger dish This can help to gather more of the signal transmission 2 If you live in an area subject to frequent snow or freezing rain you may need to install a de icing system to eliminate the accumulation of unwanted ice snow or moisture from the surface of your dish 3 If the program reception is adver...

Page 44: ...ated in October 1993 whose primary objective is to achieve a common framework for all technical platforms of digital broadcasting systems including DVB C cable DVB S satellite DVB T terrestrial DVB MC MMDS DVB CS SMATV EPG Abbreviation for Electronic Program Guide It is software that enables viewers to view current and upcoming programme details offered by digital TV broadcasters Frequency The pro...

Page 45: ...ype Video Format H 264 VC 1 MPEG 2 MPEG2 Main Profile Main Level MPEG2 Main Profile High Level Picture Resolution 576i Video Signal Connector Composite x 1 Audio Formats MPEG1 Layer I II III ACC HE ACC Audio Output Optical SPDIF RCA Stereo L R x 2 Recording Connector Back USB x 1 Max Stored Recordings 100 SW Upload Connector Back USB x 1 On Screen Display OSD Number of Color 16 bit color Front Pan...

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