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CASE INSTALLATION

Fig. 1  Horizontal supports

SUPPORTS

FLOOR PREP

1. 

Ask the general contractor if your current copy of the build-
ing dimensions are the most recently issued. Also, ask for 
the points of reference from which you should take dimen-
sions to locate the cases.

2. 

Using chalk lines or a laser transit, mar

k the fl oor where 

the cases are to be located for the entire lineup. The lines 
should coincide with the outside edges of the case feet.

3. 

Move case as close as possible to its permanent location.  
Remove all crating and shipping braces above the ship-
ping pallet. Loosen the plastic dust cover from the pallet, 
but leave cover over the case to protect it while removing 
the case from the pallet. 

4. 

Shipping braces with a sled runner construction can either  
have metal brackets that can be removed with a screw 
gun, or wood blocks that can be removed with a J-bar. 

Note: Shipping braces are normally located at each 
corner of the case. (Shipping braces used vary and are 
based on case design for best transport.)

5. 

Carefully, if horizontal supports, lift case up and off the 
pallet. Remove dust cover. Installation hardware ships in a 
marked packet located inside the case.

6. 

Leveling is necessary to ensure proper operation. Locate 
the highest point on the positioning lines as a reference 
for determining the proper height of the shim-pack level-
ers. A laser transit is recommended for precision and 
requires just one person. Level adjustable feet by twisting, 
if applicable, or shim as necessary under horizontal sup-
ports as this will help ensure that the case is not settling 
over time.

7. 

Locate horizontal support positions along the chalk line 
(Fig. 1). Spot properly leveled shim packs at each support 
location.

8. 

If necessary, drill a hole in each end of every horizontal 
support (Fig. 2) and fasten to the fl oor with concrete 
anchors. 

Note: The holes do not need to be in the exact 

locations specifi ed here. Be sure that the anchors are 
close to the end of the horizontal supports and at each 
corner of the case.

LOCATION

This hot display case has been designed for displaying and 
storing perishable food product. It is engineered for air-con-
ditioned stores with a maximum ambient of 75°F and 55% 
relative humidity.

When selecting the location for placement of this case, avoid 
the following conditions:

Excessive Air Movement

1. 

Doors

2. 

Air-conditioned vents

3. 

Other air sources

     

C A U T I O N

Locate the horizontal supports under unit before 
removing from pallet. Failure to do so will dam-
age the fi nished metal if correct lift points are 
not identifi ed prior to removal.

 

2. 

Once the case is properly placed on the shim packs, check 
the horizontal level of the case by placing a bubble level 
on the front sill. Add/remove shim packs as needed.

LINE-UP & INSTALLATION

Single Case

1. 

Move the case into position. Using a “J” bar, raise the end 
of the case (under cross support), and lower the horizontal 
support on to the shim packs. Repeat on the other end of 
the case.

     

C A U T I O N

These cases are not designed for excessive 
external weight. Do not walk on top or inside 
of cases. Doing so may result in case damage 
and/or personal injury.

 

     

W A R N I N G

Be  certain  that  your  hands  and  feet  are  out  of 
the  way  before  lowering  the  case.  Failure  to  do 
so may result in serious injury.

 

Fig. 2  Seismic anchoring locations

8

Summary of Contents for DELI

Page 1: ...To ensure proper functionality and optimum performance it is STRONGLY recommended that Hillphoenix specialty cases be installed serviced by qualified tech nicians who have experience working with commercial refrigerated display merchandisers and storage cabinets For a list of Hillphoenix authorized installation service contractors please visit our website at www hillphoenix com PTD H H DELI MULTI D...

Page 2: ...ii ...

Page 3: ...luding without limitation to the display itself to the location where the display is situated e g store and to any surrounding property DO NOT use misting systems water hoses or other devices that spray liquids in Hillphoenix display cases with lighted shelves If a misting system or water hose is installed or used on a display case with a shelf lighting system then Hillphoenix shall not be subject...

Page 4: ...x installation and operations handbooks accompanied by an alert symbol paired with the word DANGER WARNING or CAUTION All warning messages will inform you of the potential hazard how to reduce the risk of case damage personal injury or death and what may happen if the in structions are not properly followed W A R N I N G Indicates a potential threat of death or serious injury if all instructions a...

Page 5: ...Revision History new manual format_09 21 v ...

Page 6: ...TIONS NUMBERS ARE BASED ON STANDARD CASE SIZES CONSULT ENGINEERING PTD H H Self Service Open Multi Deck Merchandiser w Service Dome DRS 4 6 8 10 12 Deli PTD H H Rev Date Rev Rev Title 04 22 21 3 DATA UPDATE 03 11 21 2 LOGO UPDATE SHIPPING WEIGHT Case Weight PTD H H GENERAL NOTES Indicates that the feature is not an option on this case model and or the data is not yet available at this time DRS Dry...

Page 7: ...6 40 22 73 21 40 13 81 17 77 13 48 10 7 400 6 400 5 40 27 01 25 34 19 44 15 13 17 52 12 8 400 7 400 6 40 31 29 29 29 21 50 17 77 21 77 SELF SERVICE BASE Case Length Top Heaters Bottom Heaters Lights Shelves Total Amps 120 208 1 60 Total Amps 120 208 3 60 Qnty Watts Each Qnty Watts Each Qnty Watts Each Qnty Watts Each L1 L2 L1 L2 L3 4 3 250 3 400 2 40 1 590 12 21 12 88 12 88 7 03 5 88 6 4 250 4 400...

Page 8: ...05 SPECIFICATIONS NUMBERS ARE BASED ON STANDARD CASE SIZES CONSULT ENGINEERING PTD H H Self Service Open Multi Deck Merchandiser w Service Dome DRS 4 6 8 10 12 Deli PTD H H Rev Date Rev Rev Title 04 22 21 3 DATA UPDATE 03 11 21 2 LOGO UPDATE LIGHTING DATA Case Length Lights Per Row Light Length Fluorescent Lighting Per Light Row Dome Base Amps Watts Amps Watts 4 1 3 0 09 18 7 6 2 2 0 10 20 8 8 2 3...

Page 9: ...T V I S U A L D I S P L A Y 1 9 1 2 4 9 5 c m V I S U A L D I S P L A Y 1 8 5 8 4 7 3 c m SLIDING REAR LOAD DOORS ELECTRICAL RACEWAY 12 REAR SLIDING DOORS OPTIONAL LOWER REAR STORAGE 1 8 5 1 6 4 6 6 c m 11 13 16 30 0 cm FLAT GLASS 16 1 4 41 1 cm ENGINEERED FOR STORES WITH AMBIENT CONDITIONS NOT TO EXCEED 75 AND 55 RELATIVE HUMIDITY DUE TO ENGINEERING IMPROVEMENTS SPECIFICATIONS MAY CHANGE WITHOUT ...

Page 10: ...OPTIONAL ELECTRICAL RACEWAY LOWER REAR STORAGE INTERIOR HEIGHT 13 1 16 33 2 cm 11 13 16 30 0 cm 1 8 5 1 6 4 6 6 c m CURVED GLASS OPTIONAL 16 1 4 41 1 cm ENGINEERED FOR STORES WITH AMBIENT CONDITIONS NOT TO EXCEED 75 AND 55 RELATIVE HUMIDITY DUE TO ENGINEERING IMPROVEMENTS SPECIFICATIONS MAY CHANGE WITHOUT NOTICE ALL MEASUREMENTS ARE TAKEN PER ASHRAE 72 2005 SPECIFICATIONS NUMBERS ARE BASED ON STAN...

Page 11: ...aims for obvious damage must be 1 noted on either the freight bill or the express receipt and 2 signed by the carrier s agent otherwise the carrier may refuse the claim If damage becomes apparent after the equipment is unpacked retain all packing materials and submit a written request to the carrier for inspection within 14 days of receipt of the equipment Failure to follow this procedure will res...

Page 12: ... that the case is not settling over time 7 Locate horizontal support positions along the chalk line Fig 1 Spot properly leveled shim packs at each support location 8 If necessary drill a hole in each end of every horizontal support Fig 2 and fasten to the floor with concrete anchors Note The holes do not need to be in the exact locations specified here Be sure that the anchors are close to the end o...

Page 13: ...ain to properly level all cases 6 Properly align the front panels as needed then install if 3 Install the bumper if applicable into pre attached bumper track and snap into place 4 After sufficient time has passed to allow for bumper shrinkage cut away the excess bumper for final fit and fin ish Be certain to use an appropriate cutting tool tubing or PVC cutter to ensure a smooth cut 5 Install case she...

Page 14: ...in sub standard opera tion and increased chances of safety issues injury Fig 5 T 8 cap and lamp holder LAMP HOLDER CAP SHELF LUMINAIRES 1 Unplug the white T 8 lamp power cords located at the inside back of the case below the lamp being replaced Fig 4 Fig 6 Positive engagement HEATED SHELVES Unlike the shelf luminaries that are designated with a white re ceptacle and cord the heat receptable and co...

Page 15: ...site of the 4 pole in line connector D A N G E R SHOCK HAZARD Always disconnect power to case when cleaning servicing or configuring components of the light ing system Failure to do so may result in serious injury or death Fig 9 Clear view of the ballasts BALLAST Fig 7 Heat power cord BLACK BALLAST POWER SUPPLY ACCESS To gain access to the ballasts or power supplies remove the panel located above t...

Page 16: ...ight caps and holders are positively engaged see pg 10 After powering up the case be certain that all of the steps listed below have been completed to ensure proper case functionality safety and compliance with warranty terms 1 Check all lights and heating elements to ensure they are all functioning properly 2 Check case temperature and adjust controller as needed Before powering up the case be ce...

Page 17: ...ocking the case Check product temperature of larger pieces when cooking different size items It takes longer for larger pieces to reach desired temperature A B C D E F A Heat Active The heating element turns ON and OFF once every second The heat active dot blinks ON OFF each time the element is switched ON OFF If the dot is not blinking check to ensure that the heating element is running properly ...

Page 18: ...ct together Load Limits 1 Product must be 6 below the top heater in self service cases and contained in the tile or well area 2 The well must be completely covered with tiles or pans whether filled with product or empty Control 2 At least one and possibly several of these controls will be on each case depending on the number of wells There will always be one control per well Control 3 This control ...

Page 19: ...r tiles all times whether filled with product or empty Recommended 5 6 Overhead Controls 5 6 Fried Foods 2 5 Immersed Foods CASE AIR TEMPERATURE The case air temperature may not be as high as the desired product temperature This case is designed to produce long wave radiant heat This type of heat penetrates the food and keeps it warm from the inside out Therefore the air tempera ture may not be th...

Page 20: ...g In some installations more than one disconnect switch may have to be turned off to completely de energize the case Allow cases to be turned off long enough to cool before starting the cleaning process Clean from top to bottom when cleaning the display case to avoid cross contamination If any potentially harmful cleaners are used be certain to provide a temporary separator e g cardboard plastic w...

Page 21: ... up the size to a larger conden sate pan which can evaporate more water Case lights and controls are pulsating or con trols s and LED s are fading across the panel Wrong power hookup or voltage drop to the case Have electrician confirm that case has correct power and voltage Not holding product temperature 150o F is recommended Its is important to ask the right questions to determine the correct so...

Page 22: ...e case for which the part is intended Length of the part if applicable Color of part if painted or color of polymer part Whether part is for left or right hand application Quantity Data tag is located on the left end exterior panel or top interior of the case If the parts are to be returned for credit contact the Parts Department Do not send parts without authorization TECHNICAL REFERENCE PARTS OR...

Page 23: ...A1 Wiring Information B1 Parts List APPENDIX ...

Page 24: ...A1 WIRING DIAGRAM TBD ...

Page 25: ...oard I Front Toekick J Base Heated Bottom Deck K Base Insulated Lower Deck L End Toe Kick M End Panel Trim N End Panel O Electrical Raceway P Lower Rear Storage Q Outside Back R Shelf Standard S Adjustable Shelf Bracket T Shelf Light Guard U Dome Insulated Lower Deck V Base Ceramic Top Heat W Base Ceramic Top Heat Guard X Dome Heated Bottom Deck Y Dome Sliding Rear Load Doors Z Dome Strut 1 Dome C...

Page 26: ...ms are not properly completed or returned within two weeks after startup 5 If the defective part is not returned to the Manufacturer 6 To service maintenance or wear and tear parts such as lights starters and ballasts MODIFICATIONS TO GENERAL WARRANTY The following sets forth certain modifications to the General Warranty for specific products of Manufacturer DISPLAY CASE AND SPECIALTY PRODUCTS CLE...

Page 27: ...ater directly on fan motors or any electrical connections All lighting receptacles must be dried off prior to insertion and re energizing the lighting circuit Please refer to the Use and Maintenance section of this installation manual BDM0818 703 Franklin Street PO Box 478 Keosauqua IA 52565 Due to our commitment to continuous improvement all specifications are subject to change without notice Hil...

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