HIKVISION DS-7700NI-SP Series, User Manual

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DS-7700NI-
SP/9000/9600 Series HDVR/NVR User’s Manual
108
Figure 117 Select directory path and click [Choose]
4. Click [Export] (Figure 118) and a file named “ DeviceKey.xml” will be generated.
5. Send this “DeviceKey.xml” file to
Passwordreset@hikvisionusa.com as an e-mail attachment.
Figure 118
Click [Export] and a file named “ DeviceKey.xml” will be generated
6. Once you send the “ DeviceKey.xml ” file, you’ll receive an encrypted file named ‘ Encrypt.xml’ back
via e-mail in approximately 24 hours. Save this file in the same folder you’ve previously saved the
“
DeviceKey.xml” (Figure 119). You’ll need the path to import the encrypted key later on.