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46

SECTION 05

Care and maintenance

Handle your device with care. The following suggestions help you keep your device operational.

• 

Do not open the device other than as instructed in the user guide.

• 

Unauthorized modifications may damage the device and violate regulations governing radio 
devices.

• 

Do not drop, knock, or shake the device. Rough handling can break it.

• 

Do not clean the device with solvents, toxic chemicals or strong detergents as they may 
damage your device and void the warranty.

• 

Do not paint the device. Paint can prevent proper operation.

If the device needs maintenance, contact 

[email protected]

. Only qualified personnel may 

perform maintenance on this device.

Recycle

Check the local regulations for proper disposal of electronic products.

The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as 
European law on 13th February 2003, resulted in a major change in the treatment of electrical 
equipment at end-of-life. 

Summary of Contents for Hiberband Via

Page 1: ...Hiberband Via Quick Start Guide In this Quick Start Guide you will find everything you need to get set up apart from a drink to celebrate a successful installation ...

Page 2: ...2 ...

Page 3: ...les and antennas Step 04 powering up the Via gateway Step 05 pointing the BGAN terminal Step 06 connecting to the Hiberband Via gateway Wi Fi hotspot Step 07 verifying if the satellite connection is established Table 01 BGAN LED status indicator table Table 02 Via gateway LED status indicator table Appendix 01 installation diagram 14 3 34 32 30 28 24 20 16 15 36 44 SAFETY GUIDE AND WARRANTY 5 39 P...

Page 4: ...t affordable way to create a private LoRaWAN network in remote locations The Hiberband Via gateway connects to the internet via the Inmarsat satellite network and can be powered by a renewable energy source such as solar Making it perfect for locations where conventional power and internet connectivity are not available ...

Page 5: ...iber global support via To help you out we ve included an image of a complete installation of the Hiberband Via gateway fig 01 and an installation diagram Appendix01 page 38 For more information on installing your Via gateway in the field please see the Hiberband Via Field installation checklist B C A Field LoRa antenna BGAN terminal Hiberband Via gateway FIG 01 ...

Page 6: ...u start installation please check you have everything you need in the boxes A B C The illustrations below show the contents of the boxes Please note the LoRa field antenna Box B is in some cases shipped separately by a local supplier instead of Hiber ...

Page 7: ...10 Hiberband Via gateway Power cable with MC4 connectors AC DC convertor for outdoor usage with MC4 connectors Wall mount AC DC adapter with MC4 connectors 4x metal mounting straps Wi Fi antenna LoRa antenna cable Lightning protector Quick start LoRa antenna length 20cm Ethernet cable BOX A ...

Page 8: ...CTION 01 B01 B02 Field LoRa antenna length 160cm Field LoRa antenna clamps BOX B B02 B01 The box components might differ slightly as the frequency used for LoRa communication differs from country to country ...

Page 9: ...05 Cobham Explorer 540 terminal Ethernet cable Power cable Pole mount kit H5 5mm Hex Allen key BOX C C01 C03 C02 Required installation tools Electric screwdriver set Wrench set Power drill optional Screws and plugs optional C04 C05 ...

Page 10: ...d Which might not be available in remote locations So please make sure to complete all steps described in this section before installing the Via gateway and BGAN terminal in the field SECTION 02 Do not open the BGAN terminal enclosure without consulting Hiber The enclosure has been waterproofed and opening it will compromise the waterproofing ...

Page 11: ... directly at the satellite The direction you need to point the BGAN terminal differs per location To identify the position of the geostationary satellite on the intended installation location you will need to know 2 variables Azimuth and Elevation see fig 02 GEOSTATIONARY SATELLITE CONNECTION Elevation tells you how high up in the sky to look and ranges from 0 at the horizon to 90 directly overhea...

Page 12: ...have everything needed to complete the installation in the field Except maybe a flask of coffee If we take Amsterdam in the Netherlands as an example the correct satellite would be 24 8E ALPHASAT When you searching using this example the information gives the following values Azimuth true 155 4 Elevation 27 3 4 There are four Inmarsat satellites covering the globe Fig 03 shows you the areas that t...

Page 13: ... 70 60 50 40 30 20 10 0 10 20 30 40 50 60 70 80 90 180 160 140 120 100 80 40 0 40 80 60 20 20 60 100 120 140 160 180 143 5E INMARSAT 4 F1 97 6W INMARSAT 4 F3 24 8E ALPHASAT 63 9E INMARSAT 4 F2 FIG 03 SECTION 02 ...

Page 14: ...We know you can t wait to get started But please refer to the Hiberband Via Field installation checklist before starting with the installation As not setting up the Via in the right location can really affect performance SECTION 03 ...

Page 15: ...ng the Azimuth you noted in Section 2 To establish a connection with the satellite ensure a clear line of sight between the satellite antenna and the sky There should be no obstructions e g a tree building pole See fig 04 Please note The standard cables provided with the BGAN satellite terminal to connect to the Hiberband Via gateway are 2 meters long If you plan to install the BGAN terminal furth...

Page 16: ... mounting bracket and remove the holder out of the mounting bracket 1 Pole or rail installation Fix the holder on a pole or rail using the metal mounting straps A05 fig 05 2 2 Wall installation Fix the holder on a wall using wall plugs and screws not included fig 05 3 2 FIG 05 1 FIG 05 2 FIG 05 3 SECTION 03 ...

Page 17: ...ateway on the holder 3 Secure the holder on the mounting bracket using the bolt removed in step 1 4 Make sure you install the Via gateway with the connectors facing down fig 05 6 5 FIG 05 4 FIG 05 5 FIG 05 6 SECTION 03 ...

Page 18: ...01 on a pole or rail using the LoRa antenna clamps B02 fig 06 Quick Start LoRa antenna A09 this antenna is perfect for testing purposes e g to test the Via gateway before a field installation as it can be screwed directly onto the Via gateway as described in step 3 1 no mounting required Please note that this antenna offers limited LoRa coverage and is not suitable for a field installation FIG 06 ...

Page 19: ... and the 4 screws 1 Remount the two remaining long screws Do not tighten the screws completely until you have completed the pointing process in Step 5 fig 07 2 4 Unscrew two of the long screws from the mounting kit to leave one side open for the pole fig 07 1 2 Wrap the mounting kit with the attached BGAN terminal around the pole 3 FIG 07 2 C04 C01 ...

Page 20: ...ectors on its base and the BGAN terminal has 2 cables coming out of its enclosure Please connect the cables and antennas to the correct Hiberband Via gateway connectors as explained below STEP 03 CONNECTING THE CABLES AND ANTENNAS SECTION 03 ...

Page 21: ...A15 A16 A17 A18 A19 A20 A21 C02 C03 GNSS GPS not used Hiberband not used 2 4 GHz Wi Fi SUB GHz LoRa Ethernet Power out External battery not used Power in LED status indicator Pressure compensation vent BGAN ethernet cable BGAN power cable C03 C02 SECTION 03 ...

Page 22: ...l earth connection is strongly advised especially where the LoRa antenna and or the Hiberband Via gateway and BGAN terminal are placed higher than surrounding objects If an electrical earth connection isn t available connect to a large conducting surface like a metal beam which is connected to earth Consult a qualified electrician if in doubt Connect the Wi Fi antenna A06 to the Via gateway connec...

Page 23: ...n be screwed directly onto the Via gateway connector A15 1 Ethernet cable A10 which allows you to connect the Via gateway to the internet directly without the BGAN terminal 2 In order to quickly set up your Via gateway for testing purposes we provide the following additional components ...

Page 24: ...h the Via gateway While the BGAN terminal is powered keep a minimum of 1 meter distance from the front of the terminal This device emits radio frequency energy To avoid injury do not place your head or other body parts in front of the satellite antenna when the system is powered The BGAN terminal will switch on as soon as the Via gateway is powered For more detailed safety instructions please visi...

Page 25: ...e wall mount adapter cable A04 fig 09 1 1 Connect the screw connector of the power cable A02 to the Via gateway connector A19 fig 09 2 2 Plug the wall mount adapter A04 into a power socket 3 A04 A02 FIG 09 1 A19 A02 FIG 09 2 You can power up the Via gateway in two different ways The box contains the accessories you need for both options SECTION 03 ...

Page 26: ... DC convertor A03 fig 10 1 1 The bare wires coming out of the AC DC convertor A03 need to be properly connected to an AC power source 100 240V 277V for North America Consult a qualified electrician if in doubt 2 Connect the screw connector of the power cable A02 to the Via gateway connector A19 fig 10 2 3 A19 A02 FIG 10 2 FIG 10 1 A03 A02 SECTION 03 ...

Page 27: ...tus indicator A20 turns white while the Via gateway is booting up fig 11 1 Now proceed with Step 5 pointing the BGAN terminal Once booted the LED status indicator A20 turns orange as long as an internet connection is not established A20 SECTION 03 ...

Page 28: ...ping sound This means you can proceed with the BGAN pointing process below STEP 05 POINTING THE BGAN TERMINAL Turn and tilt the BGAN terminal and use the pointing sound to obtain the highest possible signal strength The more frequently the beep sounds the higher the signal strength 1 FIG 12 1 The moment the highest possible signal strength is acquired the sound will turn into a continuous beep 2 F...

Page 29: ...has detected a stable signal and the beeping will stop automatically The LED will first turn to a steady green and then switch off This can take up to 5 minutes Please see Table 01 BGAN LED status indicator for more information 4 FIG 12 3 When the BGAN satellite connection is established successfully the LED status indicator on the Hiberband Via gateway will turn blue indicating the system is powe...

Page 30: ... from power as this may damage the device To reduce the power consumption of the Via gateway the Wi Fi hotspot is not continuously available Once the Via gateway is powered and started up the hotspot will remain available for 30 minutes After 30 minutes the hotspot turns on and off during a 20 minute cycle For the first 5 minutes it is active and remains visible then for the next 15 minutes it is ...

Page 31: ...evice using the Wi Fi SSID and password on the back page of this guide SECTION 03 Scan the QR code on the back page of this guide with your phone computer or tablet to automatically connect to the Wi Fi hotspot 1 Visit http hiber gateway in an internet browser to access the Via gateway configuration page If you are unable to access this url visit http 192 168 10 10 instead 2 ...

Page 32: ...gateway in an internet browser to access the BGAN configuration page 1 Log in using the following credentials Username user Password hiber 2 Check the status and ensure the signal strength is 55dBHz or higher We recommend taking a screenshot of the configuration page so it can be referred to later upon the request of Hiber Support 3 SECTION 03 ...

Page 33: ...33 SECTION 03 ...

Page 34: ...34 TABLE 1 BGAN LED STATUS INDICATOR TABLE FIG 14 SECTION 03 ...

Page 35: ...gateway for more instructions Flashing rapidly Yellow Closing down Constant Green Ready Flashing rapidly Green Starting up Flashing Yellow BGAN pointing Flashing Green Verifying network connectivity SECTION 03 Constant Red Error see the BGAN web interface http bgan hiber gateway for more information Flashing Blue Uploading software to the BGAN terminal ...

Page 36: ...36 TABLE 2 VIA GATEWAY LED STATUS INDICATOR TABLE A20 FIG 15 SECTION 03 ...

Page 37: ...otspot and check the system status 1 time blinking Orange The Via gateway encountered an internal server error Please log in to the Wi Fi hotspot and check the system status Orange The gateway cannot connect to the internet 2 times blinking White The Via gateway is rebooting 1 time blinking White The Via gateway is shutting down White The Via gateway is powered and starting up SECTION 03 ...

Page 38: ... antenna 868Mhz 915Mhz Grounding point BGAN satellite terminal AC DC Converter Input 100 240V 0 64A Output 24V 2 5A Lightning Arrestor Hiberband Via gateway Wi Fi antenna External power 277V 0 30A For North America only Power Ground RF Ethernet Cabling ...

Page 39: ...your Hiberband Via gateway Just in case For detailed product and technical specifications on the Cobham Explorer 540 satellite terminal please visit hiber global support via Support If you need any help you ll find most answers online or you can email us Documentation hiber global support via Email support hiber global ...

Page 40: ... radio networks Maximum transmit power Operating frequency bands Maximum transmitted radio frequency power ISM 2 4GHz ISM 863 870MHz ISM 902 928MHz 17 0 dBm 27 5 dBm 23 9 dBm WLAN LoRaWAN EU868 EU LoRaWAN US915 AU915 AS923 Environmental Operating temperature range 20 C 60 C Ingress protection level IP67 with pressure relief valve IP connectivity Industrial ethernet port for IP connection Optimised...

Page 41: ...Position 1 NC Position 2 VCC power Position 3 Signal Position 4 GND Position 5 GND Battery M12 female A coded 4 pin adapter Position 1 GND Position 2 GND Position 3 NC Position 4 VCC power Position 3 and 4 shorted The short in the adapter acts as the switch between internal and external battery This allows for a 12V internal battery whilst connecting a 24V battery externally Ethernet M12 male D co...

Page 42: ...This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation EU Declaration of Conformity The following statements only concern the Hiberband Via gateway EU868 version Hereby Hiber B V declares ...

Page 43: ...ition aux fréquences radio ce système doit être installé pour assurer une séparation d au moins 1m du corps humain à tout instant Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l appareil doit accepter tout brouillage radioé...

Page 44: ...gainst local laws and regulations For further information read the user guide and visit hiber global support via The Hiberband Via gateway makes use of the Cobham Explorer 540 satellite terminal For detailed product information and safety documentation in regards to the Cobham Explorer 540 please visit hiber global support via SECTION 05 ...

Page 45: ...s a radio frequency So to be safe you need to keep a minimum of 1m away from the device when it is operating and always turn it off before carrying out any work Also never install it where it will be closer than 1m to people when operating Storage Always store and use the device with any covers attached and store in the provided packaging Damage If the device is damaged contact support hiber globa...

Page 46: ...ce with solvents toxic chemicals or strong detergents as they may damage your device and void the warranty Do not paint the device Paint can prevent proper operation If the device needs maintenance contact support hiber global Only qualified personnel may perform maintenance on this device Recycle Check the local regulations for proper disposal of electronic products The Directive on Waste Electri...

Page 47: ...e collection at the end of their working life Do not dispose of these products as unsorted municipal waste take them for recycling For info on your nearest recycling point check with your local waste authority Warranty and service license agreement By using the Hiberband Via gateway you are agreeing to be bound by the terms of Hiber services terms and conditions unless you return the Hiberband Via...

Page 48: ...48 Support If you need any help you ll find most answers online or you can email us Documentation hiber global support via Email support hiber global Version VIAQSG0521V1003 ...

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