9
To detach the battery from your e-bike simply open
the Velcro strap, detach the power cable from the
battery and grab the battery.
Charging the battery
• Connect the power plug (5) to a turned off power
outlet, connect the charger’s battery plug (4) to
the battery’s charge port (1), then turn on the
power outlet. Connecting the charger’s battery
plug to the battery’s charge port with the power
outlet turned on may generate a spark between
the battery plug and the charge port.
• The charger has a LED light indicator, which
turns from red to green when the battery is fully
charged.
• Charging time is 3-4 hours to charge the battery
completely.
• The maximum charging voltage is 37.8V. Do not
exceed this value.
• Charging current should be under 3A.
• Keep the ambient temperature between -10C to
45C when charging the battery.
• The battery should have room temperature when
charging.
ATTENTION!
Only use an original charger to charge the
battery.
Battery range
The battery range varies depending on factors
such as:
• Average riding speed - the faster you go the more
energy is required and the quicker the battery will
be discharged. However, if you ride faster than 25
km/h or the ‘Maximum speed’ you have set in the
app, the motor assist will shut off and the motor
will not drain the battery.
• Assistance level used - the best way to conserve
battery power is pedalling effort. Using less
assistance and exerting more effort into pedalling
will decrease battery power consumption and
result in a longer range.
• General maintenance - keep your tyres correctly
inflated at all times and maintain and lubricate
moving parts.
• Stop-and-go traffic - starting from a standstill will
always require more energy. To extend your range,
start in Eco mode.
• Rider’s weight and cadence - the motor will use up
more energy for heavier riders. Keeping a cadence
of at least 60 rpm will be more efficient.
• Some riding conditions such as uneven road
surfaces, headwinds and going uphill requires
more power to assist you up to a certain speed
and thus reduces the battery range.
Battery capacity
• Batteries, measured in watt-hours, have different
energy capacities. In general, the more watt-
hours, the longer the range, the more expensive
the battery, and the heavier your bike.
• Ambient temperature can have a significant
impact on battery capacity. Battery capacity is
tested at a reference temperature of 23°C (73F).
Large deviations from the reference temperature
will drain the battery faster due to changes in
internal resistance and will shorten the range.
• As the battery ages its original capacity
diminishes. This is true of all batteries but some
chemistries last longer than others.
• You can always check the amount of charge
remaining in the battery on the app when the app
is connected to a motor turned on.
Precautions
• Do not put the battery in high temperature
environment or direct sunshine.
• Do not disassemble the battery and beware of
impact and fall.
• Do not expose the battery to humid environments
or water.
• Do not put excessive pressure on the battery
• Do not put the battery in metal powder or ionized
environment.
• If you’re going to stop using the bike for more than
a month, charge the battery before storage.
• Charge the battery at least every three months to
keep the battery capacity.
• Never fully drain the battery and never leave it
uncharged for a prolonged period of time as this
may damage the battery permanently.
DANGER!
Remove the battery before any
assembly, maintenance or other work
on your e-bike to avoid unintentional
activation of the electric system which
can cause injuries.
