Hercules Rob Family F360, Translation Of The Original Operating Instructions

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MY21H01 - 32_1.0_30.07.2020
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Troubleshooting, fault clearance and repair
9.1.4 Battery error
Symptom Cause Remedy
The battery discharges
quickly.
The battery may be at the end of its
useful life.

Replace the battery with a new one.
The battery cannot be
recharged.
Is the charger mains plug firmly
connected to the socket?
1
Pull out the charger mains plug and reconnect it again.
2
Try charging again.
3
If the battery still won't recharge, contact your specialist
dealer.
Is the charger plug firmly connected to
battery?
1
Pull out the charger mains plug and reconnect it again.
2
Try charging again.
3
If the battery still won't recharge, contact your specialist
dealer.
Is the adapter firmly connected to the
charger plug or the battery's charging
port?
1
Connect the adapter firmly to the charger plug or the battery's
charging port.
2
Re-start the charging process.
3
Contact your specialist dealer if the battery still does not
charge.
Is the battery, the connection terminal
for the battery charger, charger adapter
or battery dirty?
1
Wipe the connection terminal with a dry cloth to clean it.
2
Try charging again.
3
If the battery still won't recharge, contact your specialist
dealer.
The battery does not start
charging when the
charger is connected.
The battery may be at the end of its
useful life.

Replace the battery with a new one.
The battery and charger
become hot.
The temperature of the battery or the
charger may have exceeded the
operating temperature range.
1
Stop the charging process.
2
Wait a while and then start charging again.
3
If the battery is too hot to touch, there might be a problem with
the battery. Contact your specialist dealer.
The charger is hot.
If the charger is used continuously to
charge batteries, it may become hot.

Wait a while before using the charger again.
The LED on the charger
does not light up.
Is the charger plug firmly connected to
battery?
1
Check the connection to the external body before inserting the
charger plug again.
2
If nothing changes, contact your specialist dealer.
Is the battery fully charged?
The LED on the battery charger will go out when the battery is fully
charged. This is not a malfunction.
1
Pull out the charger mains plug and reconnect it again.
2
Then try charging again.
3
If the LED on the charger still does not light up, contact your
specialist dealer.
The battery cannot be
removed.

Contact your specialist dealer.
The battery cannot be
inserted.

Contact your specialist dealer.
Fluid is leaking from the
battery.

Observe all the safety instructions in Section 2 Safety.
Table 41: Error solution for battery