Hercules FUTURA COMPACT 10, Translation Of The Original Operating Instructions

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MY21H01 - 22_1.0_30.08.2020
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Troubleshooting, fault clearance and repair
9.1.5 Display errors
9.1.6 Lighting does not work
9.1.7 Other errors
There is an unusual smell.
1
Move away from the battery immediately.
2
Contact the fire service immediately.
3
Observe all the safety instructions in Section 2 Safety.
Fumes are emitted from
the battery.
1
Move away from the battery immediately.
2
Contact the fire service immediately.
3
Observe all the safety instructions in Section 2 Safety.
Symptom Cause Remedy
Table 34: Error solution for battery
Symptom Cause Remedy
No data are shown on the
monitor if you press the
on-off button on the
battery.
The battery charge level may be
insufficient.
1
Charge the battery.
2
Switch the power on.
Is the power switched on?

Keep the battery on-off button pressed down to switch on the
power again.
Is the battery charged?

If the battery is fitted to the pedelec and is being charged, it
cannot be switched on. Stop the charging process.
Is the connector fitted to the power
cable correctly?

Check that the power cable connector has not been
disconnected. If you are not sure, contact your specialist
dealer.
A component may be connected
which the system is unable to
recognise.

Contact your specialist dealer.
The gear level is not
shown on the display
screen.
The gear level is only shown if the
electronic gear shift is used.

Check whether the power cable pug has been disconnected. If
you are not sure, contact your specialist dealer.
The settings menu cannot
be opened while you are
riding.
The product is designed in such a way
that the settings menu cannot be
opened if the system detects that
someone is riding the pedelec.
This is not a malfunction.

Stop the pedelec and then adjust the settings.
The time display is
flashing "0:00".
The coin cell in the display has come to
the end of its service life.

Replace the coin cell in the display.
Table 35: Display error solution
Symptom Cause Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly. The light is defective.
1
Take the pedelec out of service immediately.
2
Contact your specialist dealer.
Table 36: Error solution for battery
Symptom Cause Remedy
Two beeps will sound if a switch is
pressed but the switch cannot be
operated.
Pressed switch mode has been
deactivated.

This is not a malfunction.
Table 37: Error solution for battery