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MY21H01 - 22_1.0_30.08.2020

91

Troubleshooting, fault clearance and repair

9.1.4

Battery error 

Symptom

Cause

Remedy

The battery discharges 

quickly.

The battery may be at the end of its 

useful life.

Replace the battery with a new one.

The battery cannot be 

recharged.

Is the charger mains plug firmly 

connected to the socket?

1

Pull out the charger mains plug and reconnect it again. 

2

Try charging again.

3

If the battery still won't recharge, contact your specialist 
dealer.

Is the charger plug firmly

inserted into the battery?

1

Pull out the charger mains plug and reconnect it again. 

2

Try charging again.

3

If the battery still won't recharge, contact your specialist 
dealer.

Is the adapter firmly connected to the 

charger plug or the battery's charging 

port?

1

Connect the adapter firmly to the charger plug or the battery's 
charging port.

2

Re-start the charging process. 

3

Contact your specialist dealer if the battery still does not 
charge.

Is the battery, the connection terminal 

for the battery charger, the charger 

adapter or the battery dirty?

1

Wipe the connection terminal with a dry cloth to clean it. 

2

Try charging again.

3

If the battery still won't recharge, contact your specialist 
dealer.

The battery does not start 

charging when the 

charger is connected.

The battery may be

at the end of its useful life.

Replace the battery with a new one.

The battery and charger 

become hot.

The temperature of the battery or the 

charger may have exceeded the 

operating temperature range.

1

Stop the charging process.

2

Wait a while and then start charging again. 

3

If the battery is too hot to touch, there might be a problem with 
the battery. Contact your specialist dealer.

The charger is hot.

If the charger is used continuously to 

charge batteries, it may become hot.

Wait a while before using the charger again.

The LED on the charger 

does not light up.

Is the charger plug firmly

inserted into the battery?

1

Check the connection to the external body before inserting the 
charger plug again. 

2

If nothing changes, contact your specialist dealer.

Is the battery fully charged?

The LED on the charger will go out when the battery is fully 
charged. This is not a malfunction. 

1

Pull out the charger mains plug and reconnect it again.

2

Then try charging again.

3

If the LED on the charger still does not light up, contact your 
specialist dealer.

The battery cannot be 

removed.

Contact your specialist dealer.

The battery cannot

be inserted. 

Contact your specialist dealer.

Fluid is leaking from the 

battery.

Observe all the safety instructions in Section 2 Safety.

Table 34: Error solution for battery

Summary of Contents for FUTURA COMPACT 10

Page 1: ... CRUISE F7 NIZZA F7 NL ROB FOLD F7 ROB FOLD R7 ROBERT A R7 21 Q 0016 21 Q 0050 21 Q 0070 21 Q 0073 21 Q 0075 21 Q 0078 21 Q 0083 21 Y 0012 21 Y 0013 MY21H01 22 1 0 30 August 2020 W ALK W ALK W ALK W AL W W W W W W A A LK K K K K W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W A A W W W A W W W W W W W W W W W A W W A A A A A A A A A A A A A A A A A A L L L L L L L A A A A A A L L L L L...

Page 2: ...fork 16 3 1 2 2 Suspension fork 16 3 1 2 3 Steel suspension fork 17 3 1 2 4 Air suspension fork 17 3 1 3 Brake system 18 3 1 3 1 Disc brake 18 3 1 3 2 Rim brake 18 3 1 3 3 Back pedal brake 19 3 1 4 Electric drive system 20 3 1 5 Rechargeable battery 20 3 1 5 1 Frame battery 21 3 1 5 2 Pannier rack battery 22 3 1 5 3 Integrated battery 22 3 1 6 Display 23 3 1 7 Riding light 23 3 1 8 Charger 23 3 2 ...

Page 3: ... Adjusting the negative deflection 53 6 5 7 2 Adjusting the rebound 54 6 5 8 Setting the Suntour rear frame damper 54 6 5 8 1 Adjusting the negative deflection 54 6 5 8 2 Adjusting the rebound 55 6 5 8 3 Setting the compression 55 6 5 9 Setting the FOX rear frame damper 55 6 5 9 1 Adjusting the negative deflection 55 6 5 9 2 Adjusting the rebound 56 6 6 Accessories 57 6 6 1 Child seat 57 6 6 2 Tra...

Page 4: ...4 1 4 Checking and adjusting the tyre pressure Presta valve 81 7 4 1 5 Checking and adjusting the tyre pressure Schrader valve 81 7 4 2 Brake system 81 7 4 3 Checking the brake linings for wear 81 7 4 4 Checking the pressure point 81 7 4 5 Checking the brake discs for wear 81 7 4 6 Checking the electrical cables and brake cables 82 7 4 7 Checking the gear shift 82 7 4 8 Checking the stem 82 7 4 9 ...

Page 5: ...instructions 108 11 4 Charger operating instructions 112 12 Glossary 120 12 1 Abbreviations 122 12 2 Simplified terms 122 13 Appendix 123 I Translation of the original EC EU Declaration of Conformity 123 II Declaration of conformity for incomplete machine 124 14 Keyword index 127 ...

Page 6: ... use them when you are out riding https www hercules bikes de de de index downloads html Copyright HERCULES GmbH Distribution or reproduction of these operating instructions and utilisation or communication of their content is prohibited unless expressly approved Any infringement will render the offender liable for compensation All rights reserved in the event that a patent utility model or indust...

Page 7: ...Laws standards and directives The operating instructions comply with the essential requirements specified in Machinery Directive 2006 42 EC Electromagnetic Compatibility Directive 2014 30 EU ISO 20607 2018 Safety of machinery Instruction handbook General drafting principles EN 15194 2018 Cycles Electrically power assisted cycles pedelec bicycles EN 11243 2016 Cycles Luggage carriers for bicycles R...

Page 8: ...ls to take any action Stylised form Use Italics Glossary term Underlined in blue Link Underlined in grey Cross references Check marks Requirements Triangle Instruction for action 1 Instruction for action Several instructions for action in specified order Result of the action SPACED Indicators on the display screen Bulleted lists Only applies to pedelecs with this equipment Each type has a differen...

Page 9: ... rider and baggage 6 Year of manufacture The year of manufacture is the year in which the pedelec was manufactured The production period is from August 2019 to July 2020 7 Pedelec type You can find more information in Section 3 2 8 Safety markings You can find more information in Section 1 4 9 Disposal instructions You can find more information in Section 10 10 Area of use You can find more inform...

Page 10: ...d trekking bicycle 21 Q 0050 MONTFOORT CRUISE F7 City and trekking bicycle 21 Q 0070 ROBERT A R7 26 City and trekking bicycle 21 Q 0071 ROBERT A R7 28 City and trekking bicycle 21 Q 0072 LYON F7 City and trekking bicycle 21 Q 0073 NIZZA F7 NL City and trekking bicycle 21 Q 0075 FUTURA COMPACT R8 Folding bicycle 21 Q 0076 FUTURA COMPACT F8 Folding bicycle 21 Q 0077 FUTURA COMPACT 10 Folding bicycle...

Page 11: ... damaged The battery may self ignite and explode Protect the battery against heat Never store next to hot objects Never expose the battery to sustained direct sunlight Avoid wide temperature fluctuations 2 1 2 Risk of fire and explosion due to short circuit in the battery Metal objects may connect the battery s electrical terminals The battery may self ignite and explode Never insert paper clips s...

Page 12: ...be fatal if swallowed or inhaled Never dismantle the brake system Avoid contact with skin Do not inhale vapours 2 2 2 Suspension oil Suspension oil in the fork and the rear frame damper is toxic to the touch irritates respiratory tracts and causes cancer sterility and mutation in germ cells Never dismantle the rear frame damper or the suspension fork Avoid contact with skin 2 2 3 Defective battery...

Page 13: ...and sources of ignition Avoid contact with skin and eyes After inhalation Take in fresh air Immediately consult a doctor in case of any discomfort After skin contact Wash affected skin with soap and water and rinse well Remove contaminated clothing Consult doctor in the event of pain or discomfort After contact with eyes Rinse eyes under flowing water for at least ten minutes with the lids open al...

Page 14: ...f there is any redness pain or discomfort 2 7 4 Battery fire The safety electronics may fail if the battery is damaged or faulty The residual voltage can cause a short circuit The battery may self ignite and explode 1 Keep your distance if the battery becomes deformed or starts to emit smoke 2 If charging remove the plug connector from the socket 3 Contact the fire service immediately Use Class fi...

Page 15: ...xample 1 Front wheel 2 Fork 3 Front guard 4 Headlight 5 Handlebars 6 Stem 7 Frame 8 Seat post 9 Saddle 10 Nameplate 11 Rechargeable battery 12 Pannier rack 13 Rear light 14 Reflector 15 Rear guard 16 Kickstand 17 Rear wheel 18 Chain 19 Chain guard 20 Motor 21 Pedals 1 2 3 7 9 10 11 12 14 4 5 13 15 16 17 21 6 8 18 19 20 ...

Page 16: ...based either on a steel spring or air suspension Unlike a rigid fork a suspension fork has two functions which improve floor contact and comfort suspension and damping The suspension prevents an impact such as one caused by a stone lying in the pedelec s path from being channelled directly into the rider s body via the fork The impact is absorbed by the suspension system instead This causes the su...

Page 17: ...eal 4 fork end 7 and stanchion 8 3 1 2 4 Air suspension fork The air suspension fork features air suspension and a compression damper plus a rebound damper in some cases Figure 6 Example showing Yari fork You can see the following components in the diagram Air valve 1 valve cap 2 fork lock 3 quick release 4 and rebound damper adjuster 5 and the assembly groups Air suspension fork A compression dam...

Page 18: ...brake lever is pushed to increase brake pressure The brake fluid is used to transfer pressure through the brake lines to the cylinders in the brake calliper The braking force is boosted by a speed reduction and applied to the brake linings These apply the brake disc mechanically If the brake lever is pushed the brake linings are pressed against the brake disc and the wheel movement is decelerated ...

Page 19: ...e system with a back pedal brake example 1 Rear wheel rim brake 2 Handlebars with brake lever 3 Front wheel rim brake 4 Pedal 5 Back pedal brake The back pedal brake stops the movement of the rear wheel when the rider pedals in the opposite direction to the direction of travel 5 2 3 4 1 ...

Page 20: ...eached The electric drive system is made up of 7 components Figure 12 Diagram of electric drive system 1 Headlight 2 Display 3 1 Integrated battery 3 2 Frame battery and or 3 3 Pannier rack battery 4 Rear light 5 Electric gear shift alternative 6 Motor 7 A charger which is designed for the battery A push assist system can be activated The speed depends on the selected gear The push assist continue...

Page 21: ...ure The charging capacity will decrease with age even if the battery is maintained properly If the operating time is severely shortened after charging this is a sign that battery has reached the end of its useful life Battery performance is reduced when the temperature drops since this increases electrical resistance As a result you can expect the range to be shorter than normal in winter We recom...

Page 22: ...tery key 6 Battery level indicator battery 7 On Off button battery 3 1 5 3 Integrated battery Three different types of integrated batteries can be fitted Figure 16 Overview of frame batteries Figure 17 Integrated battery in detail 1 Battery key 2 Retainer guard 3 Securing hook 4 On Off button battery 5 Battery level indicator battery 6 Battery housing PowerPack 300 PowerPack 400 PowerPack 500 1 2 ...

Page 23: ...may steam up from the inside if there are abrupt fluctuations in temperature This is not a malfunction Figure 18 BOSCH Purion display 3 1 7 Riding light When the riding light is activated the headlight and the rear light are switched on together 3 1 8 Charger Each pedelec is supplied with a charger As a general rule any BOSCH charger may be used The 2 A compact charger The 4 A standard charger The...

Page 24: ...e requires the appropriate training in particular riding in bends and braking should be practised The strain on the rider in particular the hands and wrists arms shoulders neck and back is accordingly high Inexperienced riders tend to brake excessively and lose control as a result A racing bicycle is designed for fast rides on roads and paths with a good undamaged road surface A racing bicycle is ...

Page 25: ...ions stunt riding or acrobatics City and trekking bicycles Child s bicycles bicycles for young adults Mountain bikes Racing bicycle Cargo bike Folding bicycle City and trekking bicycles are not sports bicycles If used for sports the rider can expect reduced riding stability and diminished comfort Cycles for children and young adults are not toys Mountain bikes must be retrofitted with lighting a b...

Page 26: ...argeable battery including its temperature and cell voltage to help improve the product You will find more detailed information on the BOSCH website www bosch ebike com en Type no Model PTW 21 Q 0016 FUTURA SPORT 8 4 26 t b a 21 Q 0050 MONTFOORT CRUISE F7 t b a 21 Q 0070 ROBERT A R7 26 t b a 21 Q 0071 ROBERT A R7 28 t b a 21 Q 0072 LYON F7 t b a 21 Q 0073 NIZZA F7 NL t b a 21 Q 0075 FUTURA COMPACT...

Page 27: ...arms 2 5 m s Highest effective value of weighted acceleration for the entire body 0 5 m s Table 11 Emissions from the pedelec Axle nut tightening torque 35 Nm 40 Nm Handlebars clamping screw maximum tightening torque 5 Nm 7 Nm Table 12 Tightening torque values Voltage about 12 V Maximum output Front light 17 4 W Rear light 0 6 W Table 13 Lighting technical data Batteries 2 x 3 V CHR2016 Operating ...

Page 28: ...ominal voltage 36 V Nominal capacity 11 Ah Energy 400 Wh Weight 2 5 2 6 kg Protection class IP54 Operating temperature 5 C 40 C Storage temperature 10 C 40 C Permitted charging temperature range 0 C 40 C Table 18 Technical data for PowerPack 400 BBS265 and BBR265 batteries Nominal voltage 36 V Nominal capacity 13 4 Ah Energy 500 Wh Weight 2 6 2 7 kg Protection class IP54 Operating temperature 5 C ...

Page 29: ... go out However the battery level is still shown on the display screen 3 5 3 Display The display has nine on screen indicators Figure 21 On screen indicators overview 1 Indicator unit km h or mph 2 Tachometer screen 3 TRIP indicator 4 Display of levels of assistance or function display 5 Lighting indicator 6 Service indicator 7 Battery level indicator 8 RANGE indicator 9 TOTAL indicator 3 5 3 1 In...

Page 30: ...lls the rider that it is defective If the indicator lamp does not go out after you set off or it lights up while you are riding this means there is an error in the anti blocking system The anti blocking system is then no longer active The brake system itself remains functional It is only the anti blocking system control which no longer operates If the ABS indicator lamp is lit the ABS function is ...

Page 31: ...ical data Area of use City and trekking bicycles Child s bicycles bicycles for young adults Mountain bikes Racing bicycle Cargo bike Folding bicycle Suitable for tarmacked and paved roads Suitable for tarmacked and paved roads Suitable for tarmacked and paved roads Suitable for tarmacked and paved roads Suitable for tarmacked and paved roads Suitable for tarmacked roads cycle paths and firm gravel...

Page 32: ...ever drive off road or perform jumps Never drive off road or perform jumps Never drive off road or perform jumps Never drive off road or perform jumps Never drive off road or perform jumps over 15 cm Never drive off road or perform jumps over 15 cm Never drive off road or perform jumps over 15 cm Never drive off road or perform jumps over 15 cm Never ride downhill or perform jumps over 61 cm Never...

Page 33: ...78 31 90 50 188 22 101 24 96 32 34 55 189 22 103 25 04 32 44 21 Q 0070 t b a t b a t b a t b a 21 Q 0071 t b a t b a t b a t b a 21 Q 0072 t b a t b a t b a t b a 21 Q 0073 t b a t b a t b a t b a 21 Q 0076 46 165 22 108 19 58 26 48 21 Q 0075 46 184 22 113 21 96 29 40 21 Q 0077 t b a t b a t b a t b a 21 Q 0078 47 181 22 113 20 88 28 48 21 Q 0083 t b a t b a t b a t b a 21 Y 0012 46 165 22 109 21 ...

Page 34: ...rt the battery in a dry clean position where it is protected from direct sunlight 4 2 3 Shipping a pedelec When shipping the pedelec we recommend that you have the specialist dealer partially dismantle the pedelec and place it in the proper packaging 4 2 4 Transporting the battery Batteries are subject to hazardous goods regulations Undamaged batteries may be transported by private persons in road...

Page 35: ...ction surfaces of the brake Before longer periods without use it is recommendable to have your specialist dealer carry out an inspection and basic cleaning and apply preservative agent 4 3 1 2 Carrying out a break in operation 1 Store the pedelec battery and charger in a dry clean environment We recommend storing them in uninhabited rooms with smoke alarms Dry locations with an ambient temperature...

Page 36: ...upplied separately from the pedelec 5 3 Preparing the battery 5 3 1 Checking the battery The battery must be checked before it is charged for the first time 1 Press the On Off button battery If none of the LEDs on the battery level indicator light up the battery may be damaged The battery may be fully charged if at least one but not all of the LEDs on the battery level indicator is lit up Risk of ...

Page 37: ...sed flange Burns from hot drive The drive cooler can become extremely hot during use Touching it may cause burns Leave the drive unit to cool before assembly CAUTION Crash caused by unfastened quick release A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel This will cause a crash Never fit a defective quick release Crash caused by faulty or inc...

Page 38: ...the quick release lever closed to check that the stem is firmly in place The handlebars shaft must not move downwards in the fork steerer 2 If the handlebars shaft should move in the fork steerer increase the quick release lever tensioning To do so turn the knurled nut slightly in a clockwise direction with the quick release lever open 3 Close the lever and check the stem is firmly in position 5 4...

Page 39: ...te Pedelec pass on the operating instructions envelope Note down the manufacturer and the number of the battery key Adjust the pedelec to the rider see Section 6 5 Set the stand and shifter Instruct the operator or rider on how to use all the pedelec s functions ...

Page 40: ...ash with injuries Wear sturdy footwear and close fitting clothing WARNING CAUTION Crash caused by difficult to spot damage If the pedelec topples over or you have a fall or an accident there may be difficult to spot damage to components such as the brake system quick releases or frame This may cause a crash with injuries Take the pedelec out of service and have a specialist dealer carry out an ins...

Page 41: ...peed and terrain Tyre pressure Always use the maximum permitted tyre pressure Crash caused by poor road conditions Loose objects such as branches and twigs may become caught in the wheels and cause a crash with injuries Be aware of the road conditions Ride slowly and brake in good time Notice Heat or direct sunlight can cause the tyre pressure to increase above the permitted maximum pressure This ...

Page 42: ...otor power A long bar indicates high power consumption Battery and temperature Electrical resistance increases as the temperature drops Battery performance is reduced As a result you should expect the range to be shorter than normal in winter Use a thermal protection sleeve on the battery in winter ...

Page 43: ...your specialist dealer if the problem persists 440 Battery internal error 1 Re start the system 2 Contact your specialist dealer if the problem persists 450 Internal software error 1 Re start the system 2 Contact your specialist dealer if the problem persists Table 25 List of display screen error messages 460 Error in USB port 1 Re start the system 2 Contact your specialist dealer if the problem p...

Page 44: ... 2 Contact your specialist dealer if the problem persists Code Description Method of resolution Table 25 List of display screen error messages 605 Temperature error The pedelec is outside the permitted temperature range 1 Switch off the system to cool the motor and battery down or warm them to the permitted temperature range 2 Re start the system 3 Contact your specialist dealer if the problem per...

Page 45: ...BS error Contact your specialist dealer 850 Internal ABS error Contact your specialist dealer 860 861 Error in the power supply 1 Re start the system 2 Contact your specialist dealer if the problem persists 870 871 880 883 885 Communication error 1 Re start the system 2 Contact your specialist dealer if the problem persists 889 Internal ABS error Contact your specialist dealer 890 ABS indicator la...

Page 46: ...ng the saddle tilt The saddle tilt must be adjusted to the seat height the saddle and handlebar position and the saddle shape to ensure an optimum fit The seating position can be optimised in this way if needed First adjust the handlebars then the saddle Adjust the saddle tilt to horizontal Figure 27 Horizontal saddle tilt 6 5 1 2 Determining the seat height To adjust the seat height safely either...

Page 47: ...ec near to a wall so that you can lean on the wall to support yourself or ask another person to hold the pedelec for you 1 Climb onto the bicycle 2 Place the pedals into the vertical position with your feet The rider is sitting in the optimal sitting position if the perpendicular line from the kneecap runs through the pedal axle 3 1If the perpendicular line crosses behind the pedal bring the saddl...

Page 48: ...5 4 Setting the brake The brake lever grip distance can be adjusted to ensure that it can be reached more easily The pressure point can also be adjusted to the rider s preferences Contact your specialist dealer if there is no description of your brake below Crash caused by incorrectly set clamping force Excessively high clamping force will damage the quick release and cause it to lose its function...

Page 49: ... to pedelecs with this equipment You can adjust the brake lever position grip distance to your requirements Use a T25 TORX wrench to turn the setting screw 1 to adjust the grip distance Figure 35 Setting the grip distance on a Magura HS22 brake lever Push the brake lever gently and hold Move the slider 2 outwards to Position II or III The brake handle moves closer to the handlebars The brake linin...

Page 50: ...ever The pressure point setting is adjusted using the twist knob Turn the twist knob towards the plus symbol The brake lever moves closer to the handlebar grip Re adjust the grip distance as necessary The lever pressure point activates sooner Figure 37 Using the twist knob 1 to adjust the pressure point Crash caused by incorrectly set grip distance If brake cylinders are set incorrectly or install...

Page 51: ...teel suspension fork negative deflection Only applies to pedelecs with this equipment You can adjust the tensioning in the fork spring to the rider s weight and their preferred riding style This reduces the negative deflection in the fork Figure 38 Negative deflection setting wheel on the suspension fork crown 1 You will find the negative deflection setting wheel beneath the plastic cover on the c...

Page 52: ...deflection 10 Increase or reduce air pressure until you have reached the desired negative deflection If the negative deflection is correct turn the valve cap in a clockwise direction If you are unable to achieve the desired negative deflection an internal adjustment may be needed Contact your specialist dealer 6 5 6 4 Adjusting the air suspension fork rebound Only applies to pedelecs with this equ...

Page 53: ...ing downwards against the fork s dust wiper If there is no O ring attach a cable tie to the stanchion temporarily 7 Put on your normal cycling clothing including luggage 8 Sit on the pedelec in your usual riding position and support yourself against an object such as a wall or tree 9 Get off the pedelec without the suspension fork deflecting Crash caused by incorrectly set suspension If the suspen...

Page 54: ...Negative deflection depends on the rider s weight and sitting position The recommended negative deflection should be between 25 and 30 of the total rear frame damper deflection depending on preferences and pedelec use When adjusting the negative deflection ensure that the compression adjuster is in an open position i e the lockout lever is in the OPEN position 1 Remove the valve cap from the air v...

Page 55: ...ame damper Turn the compression adjuster towards the symbol to increase rebounding Turn the compression adjuster towards the symbol to reduce compressive deflection movement 6 5 9 Setting the FOX rear frame damper Only applies to pedelecs with this equipment 6 5 9 1 Adjusting the negative deflection Negative deflection depends on the rider s weight and sitting position The recommended value is bet...

Page 56: ...d negative deflection 6 5 9 2 Adjusting the rebound The rebound adjuster defines the speed at which the rear frame damper rebounds after being subjected to load or impact The rebound setting depends on the air pressure setting A higher negative deflection requires a lower rebound setting 1 Attach a high pressure damper pump to the air valve 2 Read the air pressure 3 Remove the high pressure damper...

Page 57: ...ription Article number Protective cover for electrical components 080 41000 ff Panniers system component 080 40946 Rear wheel basket system component 051 20603 Bicycle box system component 080 40947 Parking stand universal stand XX TWO14B Table 30 Accessories Crash caused by incorrect child seat The pannier rack and down tube are unsuitable for mounting child seats and may break Such an incorrect ...

Page 58: ...st dealer makes sure that the fastening mechanism is suitable for the pedelec and that all components are installed and firmly fastened They will also ensure that shift cables brake cables hydraulic lines and electrical cables are adjusted as necessary the rider has optimum freedom of movement and the pedelec s maximum permitted total weight is not exceeded The specialist dealer will provide instr...

Page 59: ...e bicycle has a hydraulic rim brake check whether the locking levers are fully closed in their final positions Check the front and rear wheel brakes to make sure that they are working properly To do so push the brake levers while stationary to check whether resistance is generated in the usual brake lever position The brake must not lose any brake fluid Check that the riding light is working Check...

Page 60: ...aded pannier rack in particular when the rider needs to steer and brake This can lead to a loss of control This may cause a crash with injuries You should practice how to use a loaded pannier rack safely before using the pedelec in public spaces Crushing the fingers in the spring flap The spring flap on the pannier rack operates with a high clamping force There is a risk of crushing the fingers Ne...

Page 61: ...e battery key from the battery lock see 4 3 Tip the battery into the top section of the frame battery mount until it will go no further There is an audible clicking noise 4 Check the battery to make sure it is firmly in place 6 11 2 Pannier rack battery Only applies to pedelecs with this equipment 6 11 2 1 Removing the pannier rack battery Figure 48 Removing 2 and inserting 3 the pannier rack batt...

Page 62: ...r from the mains Fire caused by overheated charger The charger heats up when charging the battery In case of insufficient cooling this can result in fire or burns to the hands Never use the charger on a highly flammable surface e g paper carpet etc Never cover the charger during the charging process Never leave battery unattended during charging Electric shock caused by penetration by water If wat...

Page 63: ...stance set on the display As soon as the system has been activated ACTIVE LINE PERFORMANCE LINE appears briefly on the display 6 12 2 Switching off the drive system As soon as you stop pushing the pedals in normal mode or reach a speed of 25 km h the drive system switches off the assistance system The assistance system starts up again if you push the pedals and your speed is less than 25 km h The ...

Page 64: ...reen brightness in such a way that you can see text and icons sufficiently clearly Symbol Designation 1 WALK Push assist button 2 USB port 3 On Off button display 4 Indicator 5 Plus button 6 Minus button Table 31 Overview of the control panel with display CAUTION W ALK W ALK W ALK W AL W W W W W W A A LK K K K K W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W A A W W W W A W W W W W W ...

Page 65: ... 6 14 2 Selecting the level of assistance Press the plus button briefly 1 s to increase the level of assistance Press the minus button briefly 1 s to reduce the level of assistance 6 14 3 Journey information The displayed journey information can be changed and partially reset 6 14 3 1 Switching the journey information Push the minus button momentarily 1 to 2 5 s The journey information trip distan...

Page 66: ...rightness in such a way that you can see text and icons sufficiently clearly 6 14 4 Using the USB port 6 14 5 Replacing the battery When the on board computer indicates LOW BAT on the screen the battery is flat and must be replaced Figure 50 Display with attachment screw 1 and battery compartment cover 2 1 Remove the display from the handlebars by unfastening the display attachment screw 1 2 Use a...

Page 67: ...f they are inserted into the brake disc openings Always keep fingers well away from the rotating brake discs Burns caused by heated brake The brakes may become very hot during operation There is a risk of burns or fire in case of contact Never touch the components of the brake directly after the ride WARNING CAUTION Crash caused by wet conditions The tyres may slip on wet roads In wet conditions y...

Page 68: ...apply the rear wheel brake Turn the setting wheel in an anti clockwise direction to increase the rebound speed Turn the setting wheel in a clockwise direction to decrease the rebound speed 6 15 2 Using the back pedal brake Only applies to pedelecs with this equipment 1 Move pedals a little beyond the 3 o clock and 9 o clock position 2 Pedal in the opposite direction to the direction of travel unti...

Page 69: ...e lock position if you want the fork to feel stiffer and you are riding on soft ground The positions between OPEN and LOCK provide fine adjustment of compression damping We recommend setting the compression adjuster to the OPEN position first The compression damper controls the speed at which the rear frame damper deflects during slow impact such as smaller impacts or when the rider goes round a c...

Page 70: ...equipment Figure 54 Example use of Shimano Nexus gear shift I II 1 2 2 1 Crash caused by incorrect use If the rider applies too much pressure on the pedals during a gear change and activates the shifter or changes several gears at a time their feet may slip from the pedals This may cause a crash or flip over with injuries Switching down several gears to a low gear may cause the twist grip outer sl...

Page 71: ...eel is used the system will learn the gears first To do so the automatic system changes to the highest most difficult gear and then switches through all gears during the first ride The new gear is shown briefly on the display screen each time it is changed Since the motor detects the gear shift and consequently reduces motor assistance briefly it is possible to switch gears under load or on hills ...

Page 72: ...ing up the stem version I Only applies to pedelecs with this equipment 1 Open the clamping lever on the stem quick release 2 Pull the locking lever on the stem upwards and simultaneously pivot it 90 to the right or the left You feel the handlebars click into place 3 Push in the handlebars 4 Close the clamping lever on the stem quick release Figure 57 Opened clamping lever on the stem quick release...

Page 73: ...king 2 Fold out the frame see Section 6 18 2 1 3 Adjust the stem see Section 6 5 3 4 Adjust the saddle see Section 6 5 1 5 Fold out the pedal see Section 6 18 2 2 6 Insert the battery see Section 6 11 1 2 6 11 2 2 or 6 11 3 2 7 Attach display see Section 6 13 1 2 8 Switch on the electric system see Section 6 18 2 6 18 2 1 Folding out the frame 1 Completely fold out the frame 2 Close the frame clam...

Page 74: ...eration 6 18 2 2 Folding out the pedal Push the pedal against the pedal crank with the foot from the front Figure 61 Pushing the pedal against the pedal crank 1 Use the foot to fold the pedal up or down Figure 62 Folding up the pedal ...

Page 75: ... 4 to ensure protection against theft Notice Heat or direct sunlight can cause the tyre pressure to increase above the permitted maximum pressure This can destroy the tyres Never park the pedelec in the sun On hot days regularly check the tyre pressure and adjust it as necessary Moisture penetrating at low temperatures may impair individual functions due to the open structural design Always keep t...

Page 76: ...aning the battery once a month Chain mainly tarmacked road Every 250 300 km Basic cleaning and preservation of all components at least every six months Clean the charger at least every six months Clean and lubricate the height adjustable seat post every six months Check USB rubber cover position before each ride Check for tyre wear once a week Check for rim wear once a week Check tyre pressure onc...

Page 77: ...ng 7 2 5 Cleaning the rear frame damper Only applies to pedelecs with this equipment Clean rear frame damper with a cloth and soapy water Crash caused by brake failure The braking effect may be unusually poor temporarily after cleaning servicing or repairs This may cause a crash with injuries Never apply care products or oil to the brake discs or brake linings or the braking surfaces on the rims A...

Page 78: ...on due to penetration by water The battery is only protected from simple spray water Penetration by water can cause a short circuit The battery may self ignite and explode Never clean the battery with a pressure washer water jet or compressed air Keep contacts dry and clean Never immerse the battery in water Never use cleaning agents Remove the battery from the pedelec before cleaning Notice Never...

Page 79: ...rvicing the drive elements 1 Spray the cassette the chain wheels and the front derailleur with a degreasing agent 2 Clean coarse dirt with a brush after soaking for a short time 3 Wash down all parts with dish washing detergent and a toothbrush 4 Treat front and rear derailleur articulated shafts and jockey wheels with Teflon spray 7 3 5 Servicing the pedals Treat pedals with spray oil 7 3 6 Servi...

Page 80: ...edelecs with this equipment The tyre pressure cannot be measured on the simple Dunlop valve The tyre pressure is therefore measured in the filling hose when pumping slowly with the bicycle pump It is recommendable to use a bicycle pump with a pressure gauge The operating instructions for the bicycle pump must be adhered to 1 Unscrew and remove the valve cap 2 Connect the bicycle pump 3 Pump up the...

Page 81: ...maintenance interval for the brake depends on the weather conditions and how frequent the bicycle is used If the pedelec is used under extreme conditions such as rain dirt or high mileage maintenance must be performed more frequently 7 4 3 Checking the brake linings for wear Check brake linings after brake has been fully applied 1 000 times 1 Check that the brake linings are no less than 1 8 mm wi...

Page 82: ... 7 4 10 Checking the belt and chain tension 1 Check the chain tension in three or four positions turning the crank a full revolution Figure 63 Checking the chain tension 2 If the chain can be pushed more than 2 cm the chain or drive belt will need to be tensioned again by the specialist dealer 3 If the chain or the drive belt can only be pushed up and down less than 1 cm you will need to slacken t...

Page 83: ...lead to an accident with injuries Only specialist dealers may carry out repairs on brakes Only carry out work or changes such as dismantling sanding or painting which are permitted and described in the brake operating instructions Injury to the eyes Problems may arise if the settings are not made properly and you may sustain serious injuries as a result Always wear safety glasses during maintenanc...

Page 84: ...x rear frame damper Service air chamber assembly Every 50 hours Service damper and spring Every 200 hours FOX rear frame damper Complete maintenance full interior and exterior inspection damper overhaul air spring overhaul oil change and dust wiper replacement Every 125 hours or once a year Suntour rear frame damper Complete shock absorber service including damper reassembly and air seal replaceme...

Page 85: ... Sektor 35 Bluto REBA SID RS 1 Revelation PIKE Lyrik Yari BoXXer Every 50 hours Maintenance of spring and damper unit for Paragon XC 28 XC 30 30 2015 and earlier Recon 2015 and earlier Sektor 2015 and earlier Bluto 2016 and earlier Revelation 2017 and earlier REBA 2016 and earlier SID 2016 and earlier RS 1 2017 and earlier BoXXer 2018 and earlier Every 100 hours Maintenance of spring and damper un...

Page 86: ...mplete maintenance of seat post for Reverb B1 Reverb Stealth B1 Every 400 hours Complete maintenance of seat post for Reverb AXS A1 Reverb Stealth C1 Every 600 hours All other suspension seat posts Maintenance Every 100 hours Crash caused by unfastened quick release A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel This will cause a crash Insta...

Page 87: ...ease lever position and clamping force Figure 65 Adjusting the quick release clamping force 8 3 Maintaining the stem Incorrectly fastened screws may come loose due to impact The stem may no longer be firmly fixed in its position as a result This will cause a crash with injuries Check the handlebars and the stem s quick release system are firmly in position after the first two hours of riding 8 4 A...

Page 88: ...mooth gear shift set the adjusting sleeves underneath the chain stay on the frame The shift cable has around 1 mm play when it is pulled out gently Figure 67 Adjusting sleeves 2 on two alternative versions A and B of a dual cable cable operated gear shift on the chain stay 1 8 4 3 Cable operated twist grip dual cable Only applies to pedelecs with this equipment For a smooth gear shift set the adju...

Page 89: ...tor light up but the drive system does not start up remove the battery 3 Insert the battery 4 Start the drive system 5 If the drive system does not start up remove the battery 6 Clean all the contacts with a soft cloth 7 Insert the battery 8 Start the drive system 9 If the drive system does not start up remove the battery 10 Fully charge the battery 11 Insert the battery 12 Start the drive system ...

Page 90: ...o short The journey distance can be shorter depending on the road conditions the gear level and the entire light usage time 1 Check battery is charged 2 Recharge the battery if it is almost flat The battery does not perform as well in winter weather This does not indicate a problem The battery is a consumable Repeated charging and long periods of use cause the battery to degrade loss of power If t...

Page 91: ... dealer The battery does not start charging when the charger is connected The battery may be at the end of its useful life Replace the battery with a new one The battery and charger become hot The temperature of the battery or the charger may have exceeded the operating temperature range 1 Stop the charging process 2 Wait a while and then start charging again 3 If the battery is too hot to touch t...

Page 92: ...r specialist dealer A component may be connected which the system is unable to recognise Contact your specialist dealer The gear level is not shown on the display screen The gear level is only shown if the electronic gear shift is used Check whether the power cable pug has been disconnected If you are not sure contact your specialist dealer The settings menu cannot be opened while you are riding T...

Page 93: ...surface The gap must not be less than 10 mm If the tyre is too large the tyre will touch the crown s lower surface if the fork is fully pressed together 4 Release pressure on fork and pump it up again if it is an air suspension fork 5 Take into account the fact that the gap will be smaller if there is a guard Check again to ensure that there is sufficient clearance for the tyre Three beeps are sou...

Page 94: ...nd help to protect the environment The pedelec battery motor display screen and charger are recyclable materials You must dispose of and recycle them separately from the domestic waste in compliance with applicable statutory regulations Separate collection and recycling saves reserves of raw materials and ensures that all the regulations for protection of health and the environment are adhered to ...

Page 95: ... KMC Z1EHX Back pedal brake No Brake system Hydraulic rim brake Brake front rear Magura HS22 Brake lever front rear Magura HS22 Front rim DBM 1 Rim rear DBM 1 Hub front Shimano T3000 with quick release Hub rear Shimano Nexus 8 speed freewheel Spokes Stainless steel black 2 mm RW 2 34 mm Tyres Schwalbe Big Apple 50 507 RaceGuard Hose Schwalbe DV 10 Front lamp HERCULES FH 40 LED up to 40 lux Rear la...

Page 96: ...em Hydraulic rim brake Front brake Magura HS22 Front brake lever Magura HS22 Disc front Rear brake Magura HS22 Rear brake lever Magura HS22 Disc rear Front rim DBM 1 Rim rear DBM 1 Hub front Shimano T3000 with quick release Hub rear Shimano Nexus 8 speed back pedal brake Spokes Stainless steel black 2 mm RW 2 34 mm Tyres Schwalbe Big Apple 50 507 RaceGuard Hose Schwalbe DV 10 Front lamp HERCULES F...

Page 97: ...rake system Hydraulic disc brake Front brake Shimano MT200 Front brake lever Shimano BL MT201 Disc front Shimano SM RT10 180mm Rear brake Shimano MT200 Rear brake lever Shimano BL MT201 Disc rear Shimano SM RT10 160mm Front rim DDM 2 Rim rear DDM 2 Hub front Shimano HB RM35 quick release centre lock Hub rear Shimano FH RM35 quick release centre lock Spokes Steel black 2 mm RW 2 34 mm Tyres Schwalb...

Page 98: ...brake Front brake Shimano MT200 Front brake lever Shimano BL MT201 Disc front Shimano SM RT10 180mm Rear brake Shimano MT200 Rear brake lever Shimano BL MT201 Disc rear Shimano SM RT10 160mm Front rim DDM 1 Rim rear DDM 1 Hub front Shimano RM35 with quick release centre lock Hub rear Shimano RM35 with quick release centre lock Spokes Stainless steel black 2 mm RW 2 34 mm Tyres Schwalbe Big Apple 5...

Page 99: ...No Brake system Hydraulic rim brake Front brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim DBM 2 Rim rear DBM 2 Hub front Formula OV 31 quick release Hub rear Shimano Nexus 7 speed freewheel Spokes Steel black 2 34 mm Tyres SUPERO Optima Safe 40 622 C 1880 Hose CST Front lamp Comus F16 LED up to 25 lux Rear lamp Comu...

Page 100: ...Brake system Hydraulic rim brake Front brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim DBM 2 Rim rear DBM 2 Hub front Formula OV 31 quick release Hub rear Shimano Nexus 7 speed back pedal brake Spokes Steel black 2 34 mm Tyres SUPERO Optima Safe 40 622 C 1880 Hose CST Front lamp Comus F16 LED up to 25 lux Rear lamp ...

Page 101: ...nt brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim Ryde ZAC 19SL Rim rear Ryde ZAC 19SL Hub front Aluminium full axle Hub rear Shimano Nexus 7 speed freewheel Spokes Stainless steel black 2 34 mm Tyres Schwalbe Delta Cruiser 40 622 PunctureGuard Hose Schwalbe DV 17 Front lamp AXA Blueline 30 up to 30 lux LED Rear la...

Page 102: ...rim brake Front brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim Ryde ZAC 19SL Rim rear Ryde ZAC 19SL Hub front Formula OV 31 quick release Hub rear Shimano Nexus 7 speed freewheel Spokes Steel black 2 34 mm Tyres SUPERO Optima Safe 40 622 C 1880 Hose CST Front lamp Comus F16 LED up to 25 lux Rear lamp Comus R99 LED ...

Page 103: ...stem Hydraulic rim brake Front brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim Rodi Viper Rim rear Rodi Viper Hub front Aluminium full axle Hub rear Shimano Nexus 7 speed back pedal brake Spokes Steel black 2 mm Tyres Continental RIDE City 47 559 Puncture ProTection Hose Schwalbe AV 17 Front lamp AXA Blueline 30 up ...

Page 104: ...tem Hydraulic rim brake Front brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim DBM 1 Rim rear DBM 1 Hub front Formular OV 31 with quick release Hub rear Shimano Nexus 7 speed freewheel Spokes Steel black 2 mm RW 2 34 mm Tyres Impac Big Pack 50 406 TwinSkin Hose Schwalbe DV 7 Front lamp HERCULES FH 40 LED up to 40 lux...

Page 105: ... Hydraulic rim brake Front brake Magura HS11 Front brake lever Magura HS11 Disc front Rear brake Magura HS11 Rear brake lever Magura HS11 Disc rear Front rim DBM 1 Rim rear DBM 1 Hub front Formular OV 31 with quick release Hub rear Shimano Nexus 7 speed back pedal brake Spokes Steel black 2 mm RW 2 34 mm Tyres Impac Big Pack 50 406 TwinSkin Hose Schwalbe DV 7 Front lamp HERCULES FH 40 LED up to 40...

Page 106: ...et missing New bell as specified in the parts list Suspension elements Fork suspension fork Check for damage O K Damage detected New fork as specified in the parts list Rear frame damper Check for damage O K Damage detected New fork as specified in the parts list Suspension seat post Check for damage O K Damage detected New fork as specified in the parts list Brake system Brake lever Check mount f...

Page 107: ...elling 10 too fast slow Take pedelec out of service until the source of the error is found Cabling Visual inspection O K Failure in system damage kinked cables New cabling Battery mount Firmly in position lock contacts Functional check O K Loose lock doesn t close no contacts New battery mount Motor Visual inspection and mount O K Damage loose Refasten motor contact motor manufacturer new motor So...

Page 108: ...se Retighten screws Attachments 6 months Check mount fastening O K Loose Retighten screws Bell 6 months Functional check O K No ring too quiet missing New bell as specified in the parts list Suspension elements Fork suspension fork To manu facturer s specifica tions Check for damage corrosion fracture Maintenance as specified by manufacturer Lubrication oil change as specified by manufacturer O K ...

Page 109: ...check O K Loose Retighten screws Shift cables 6 months Check for damage Functional check O K Loose or defective Adjust shift cables new shift cables if necessary Front derailleur 6 months Check for damage Functional check O K Gear shift difficult or not possible Adjust Rear derailleur 6 months Check for damage Functional check O K Gear shift difficult or not possible Adjust Electric drive Display ...

Page 110: ...eadjust gear shift Suspension components fork shock absorber seat post 6 months Functional check O K Suspension too deep or no longer exists Locate defective component and correct Electric drive 6 months Functional check O K Loose connection problems when riding accelerate Locate defective part in electric drive and correct Light system 6 months Functional check O K No continuous light too bright ...

Page 111: ...MY21H01 22_1 0_30 08 2020 111 Documents Notes ...

Page 112: ...MY21H01 22_1 0_30 08 2020 112 Documents 11 4 Charger operating instructions 0123435678 9 78 7 3951 8 ABC D ABC D ABC ...

Page 113: ... 2 15A Output 36V 6A Made in Vietnam Fast Charger BCS250 eBike Battery Charger 36 4 230 0 275 007 907 Li Ion Use ONLY with BOSCH Li Ion batteries Input 230V 50Hz 1 5A Output 36V 4A Made in PRC Robert Bosch GmbH 72757 Reutlingen Germany Standard Charger BCS220 Robert Bosch GmbH 72757 Reutlingen Germany Standard Charger Fast Charger EBE D F A G A C ...

Page 114: ...MY21H01 22_1 0_30 08 2020 114 Documents D Compact Charger A G A C EBE D F ...

Page 115: ...MY21H01 22_1 0_30 08 2020 115 Documents D EBE D F A G A C ...

Page 116: ...MY21H01 22_1 0_30 08 2020 116 Documents D A G A C EBE D F ...

Page 117: ...1 C 0 0 0 C 0 C H G M G N G C 0 G N N G G G C 0 0 G G G M G G G G C C 0 0 C 0 0 C 0 C G N G C 0 0 0 0 0 G G G G G G C C C C C 0 0 0 0 C G M G N C C 0 0 C 0 K G G G N G G L G G G G V S Pk G A CBU G L 0 7 G N G G M G N G N N G A G A G Q N G L A G A N G 0 0 G N G G N G L G G G N G G NN G N G G a N A BG H H BG N BG C N G BG L N G A NN C A G A C EBE D F ...

Page 118: ...J J G N G G G G B G L N G C 0 C G G NN N G G A OG M G L N G 0 C 0 C M M G G G G N G G G G C 0 G C G G NN B G N G G M M G G L P N G N G G G G G G 0 0 0 0 C C C 0 N G M G N G G G OG M G L N G N N A M G G G GM G G N G G G G Q f I i M G G G N G G G PKH N G G OG G M N G L N G N G G M G G G G G G L G G G G 5 H G G G G L N G A G G G L 5 H G G G L G G G G G L OG G G G L M G G G G OG G L M G L N G G N G G ...

Page 119: ... NN 5 H N G G G G M N G G G G N G L M G N G G N G N G M N N G G G G N M G G N G N G G G N D 0 0 0 0 A N C B G G A C H G N G G G G G G H G G G G G G G G G G 5 C C B G G C B G BG A B N G M G N BG G M G G G G G A N B G G K K N G G N M G L G 1 0 0 N G a G G M L G G T N G G M GL BG M G N H N G G G G J C 0 H G K H F F KS O K K Ka L M G G L N L N 0 9 0 A G A C EBE D F ...

Page 120: ...cycle pedelec Source EN 15194 2017 electrically power assisted cycle equipped with pedals and an auxiliary electric motor which cannot be propelled exclusively by means of the auxiliary electric motor except in start up assistance mode Fault Source EN 13306 2018 02 6 1 state of an item 4 2 1 characterized by inability to perform a required function 4 5 1 excluding the inability during preventive m...

Page 121: ... coarse pebble tracks forest trails and other general off road tracks where tree roots and rocks are likely to be encountered Permitted total weight Source EN 15194 2017 weight of the fully assembled pedelec plus the rider and baggage as specified by the manufacturer Quick release device quick release Source EN 15194 2017 lever actuated mechanism that connects retains or secures a wheel or any oth...

Page 122: ...r of manufacture Source ZEG the year of manufacture is the year in which the Pedelec was manufactured The production period is always from August to July of the following year Young adult bicycle Source EN ISO 4210 2 bicycle designed for use on public roads by a young adult whose weight is less than 40 kg with maximum saddle height of 635 mm or more and less than 750 mm see ISO 4210 12 1 Abbreviat...

Page 123: ...lies with the following applicable EU provisions Machinery Directive 2006 42 EC Directive 2011 65 EU RoHS and Electromagnetic Compatibility Directive 2014 30 EU The safety objectives in the Low Voltage Directive 2014 35 EU have been met in compliance with Appendix I No 1 5 1 of the Machinery Directive 2006 42 EC The following harmonised standards have been applied ISO 20607 2018 Safety machinery I...

Page 124: ...MY21H01 22_1 0_30 08 2020 124 Appendix II Declaration of conformity for incomplete machine ...

Page 125: ...MY21H01 22_1 0_30 08 2020 125 Appendix ...

Page 126: ...MY21H01 22_1 0_30 08 2020 126 Appendix ...

Page 127: ...tching off 63 switching on 63 E EC Declaration of Conformity 123 Electrical cable check 82 Emergency stop system 13 F Fork care 79 Setting the compression 69 position 15 Frame battery inserting 61 removing 61 Frame care 79 cleaning 77 position 15 Front derailleur care 79 Front guard position 15 Front wheel brake 18 19 braking 68 Front wheel see Wheel G Gear shift twist grip 29 checking 82 Gear shi...

Page 128: ...aning 77 position 15 Suspension fork cleaning 76 System message 30 43 T Total 29 Trailer 58 Transportation 33 Transporting see Transportation Trip 29 Type number 9 Tyre rim check 80 Tyres 16 check 80 check tyre pressure 80 checking 80 U USB port 64 check 82 V Valve cap 17 Valve 16 Dunlop valve 16 Presta valve 16 Schrader valve 16 W Weight shipping weight 33 Weight 33 permitted total weight 9 Wheel...

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