13
EN
4.11 Customer service
If you face any problems during the use of your ap-
pliance, we kindly ask you to refer to our company
(or to the authorized local dealer who sold the ap-
pliance).
4.12 Spare parts, Accessories and Components
All spare parts and components can be found in the
authorized local dealer, who sold this appliance, or
directly in our company.
In case of claims or complaints, you should neces-
sarily report the model and serial number of the ap-
pliance / machine. These can be found on the label
that is attached on the appliance.
PROBLEM
CAUSE
SOLUTION
The dishwasher does not operate
properly
Connection interruption
Check the connection
You have not turned the switch of the
appliance ON
Turn the switch ON
Main switch / or fuse has not been
activated / or it is faulty
Check the main switch / or fuse
The switch of the appliance is faulty
Refer to the authorized local dealer
who sold the appliance or directly to
the manufacturer
The water inlet valve is faulty
The door is not closed
Close the door
You have not turned the water supply
on
Turn the supply on
The appliance operates, but the
switch LED does not light on
The LED is faulty
Change the LED
Boiler heating does not operate
Switch or main switch or fuse has
not been activated
Check the switch of the appliance
and the main switch or fuse
The safety thermostat of the boiler is
faulty
Refer to the authorized local dealer
or the manufacturer
The 93° thermal fuse of the boiler is
faulty
Pressure regulator is faulty
Refer to the authorized local dealer
or the manufacturer
“Boiler heating” relay is faulty
Boiler fuse is burned out
Refer to the authorized local dealer
or the manufacturer
Boiler heating operates, but LED
does not turn on
Faulty LED
Change LED
Dispenser heating does not operate
Switch N1 of the appliance or main
switch or fuse has not been activated
Activate the corresponding switch or
fuse
Boiler heating is open
Wait
The 85° thermal fuse is faulty. The
dispenser’s fuse is burned out
The thermostat switch of 60° heating
is faulty
Refer to the authorized local dealer
or the manufacturer
“Compartment heating” relay is faulty
