HemoCue Albumin 201, Operating Manual

Page: 22 / 36

Symptom Explanation Action
Instrument shows ”ERROR”
and a digit code E00-E51.
May be an occasional fault. Turn off the instrument and turn it on again after 30
seconds. Take a new cuvette and repeat the measurement. If the
problem continues, see specific error code below.
E00 No end point has been reached within the speci-
fied timeframe.
1. The cuvette is damaged.
2. Printed circuit board is out of order. Check expiration date of the cuvettes.
1. Take a new cuvette and repeat the measurement.
2. The instrument needs service. Contact HemoCue America.
E02 Light intensity of the measuring diode is too low.
1. A cuvette remains in the measuring position.
2. Dirt on the optical unit.
3. The optical unit is out of order.
4. Wrong power adapter is used. 1. Remove cuvette.
2. Clean the cuvette holder and the cover glasses of the
optical unit as described in the Maintenance section.
3. The instrument needs service. Contact HemoCue America.
4. Check that the power adapter is recommended by
HemoCue.
E03 1. Disturbance on the AC power supply.
2. The optical unit is out of order. 1. Use a different wall outlet.
2. The instrument needs service. Contact HemoCue America.
E04 1. The dark current measured on the detector is
too low.
1. The instrument needs service. Contact HemoCue America.
E05 1. Light intensity of the measuring diode is too
high. 1. The instrument needs service. Contact HemoCue America.
E06 1. Unstable blank value. The instrument may be
too cold.
1a. Check that the instrument and cuvettes are being
used according to the HemoCue Albumin 201 system
Operating Manual and instructions for use.
1b. The instrument needs service. Contact HemoCue America.
Troubleshooting guide
23 22
If you are unable to resolve a problem by following this ”Troubleshooting Guide”, please contact
HemoCue America.
The analyzer has no
serviceable parts. Note: Do not open the cover of the analyzer. The warranty will be voided if the cover of the analyzer has been opened.
US