LIMITATION OF LIABILITY
In no event shall HellermannTyton be liable to purchaser for any indirect,
special, or consequential damages or lost profits arising out of or relating
to HellermannTytons’ products, or of the performance or a breach thereof,
even if HellermannTyton has been advised of the possibility thereof.
HellermannTytons’ liability, if any, to the purchaser or to the customers of
purchaser hereunder shall in no event exceed the total amounts paid to
HellermannTyton hereunder by the purchaser for a defective product.
In no event shall HellermannTyton be liable to purchaser for any damages
resulting from or related to any failure or delay of HellermannTyton in the
delivery or installation of the computer hardware, supplies, or software in
the performance of any services. The remedies set forth here are the sole
and exclusive remedies available to any person for any damages of any kind
and nature including incidental, consequential, or special, whether arising
from warranty (including implied warranties), contract, negligence, tort or
otherwise. In the event that any implied warranties (including but not limited to
the implied warranties of merchantability and fitness for a particular purpose)
are found to exist, such warranties are limited in duration to their respective
warranty periods.
NOTE:
Out of warranty repairs are $60.00. Customer will pay shipping to HT and HT will
pay for shipping back to customer. If the unit sent in is still under its original warranty,
then the new warranty is 90 days or to the end of the original warranty, depending on
which is longer. The warranties and remedies contained herein are exclusive and in lieu
of all other warranties whether expressed, implied or statutory, including any liability
arising under any warranty of merchantability or fitness for a particular purpose, statutory
or otherwise. This warranty gives the user purchaser specific legal rights, which may vary
from state to state.
HellermannTyton retains the exclusive right within all warranty periods to repair the
product, replace the product or offer a full refund of the purchase price, at its sole
discretion. Such remedy shall be the purchaser’s sole and exclusive remedy for any breach
of warranty.
SYMPTOMS & SOLUTIONS
Hard Reset
- A hard reset may be performed to return the printer to a known
state if it is functioning “out of character.” To perform a hard reset, first pull out
and reinsert the battery and then follow the steps below.
1.
Press and hold the power key ...............................................................
2.
While holding down the power button, press down the ESC key .........
3.
Continue to hold the ESC key but release the power button ................
4.
Release the ESC key ..............................................................................
Display Stays Blank/Black When the Printer is Turned ON
•
Make sure the
printer
is operating within temperature specifications listed in
this manual (page 2).
•
If the
printer
has been recently transferred from one temperature environment to
another, there may be slight condensation on the circuit board. This will dissipate
in approximately 10 minutes. Allow the
printer
to equalize with current room
temperature before operating.
•
Make sure the
battery
is fully charged and properly installed.
• Perform a hard reset as described above.
Printer Attempts to Print, But Supply Does Not Feed Out of Printer
•
Ensure the supply has been loaded properly and is not jammed inside the
printer
.
•
Make sure a
ribbon cartridge
is loaded into the
printer
and that the
ribbon
cartridge
is not empty.
•
Make sure the
supply spindle
is not too tight (the supply should easily feed).
•
Clean the
platen roller
as described in the manual.
•
Make sure the
battery
is fully charged. A depleted battery might still run the
LCD but might not have enough power to print labels.
The Printer Cover Will Not Close
•
Ensure the
cover release lever
is in the locked position.
•
Make sure the loaded supply is going under the
metal guide plate
.
Printing Appears Uneven in Density and is Spotty or Blurred
• Charge the battery
• Clean the
print head
as described in the manual.
•
Increase the heat settings.
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10. COMPlianCe & WarrantY
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11. trOUbleSHOOtinG tiPS
