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8

WaTer sofTener draininG ProCedure

In cold weather climates it is common for plumbing systems that 

are not in use to be “winterized“ or drained of all water to prevent 

any damage that may be caused by the excessive expansion of 

water when it freezes. To prevent damage to a water softener it 

must be properly drained also. A simple way to properly drain 

or winterize a water softener is to use compressed air to force 

all of the water out of the softener mineral tank. The following 

procedure will explain the process:
1)  Initiate the softener into a manual regeneration cycle.  After 

the refill cycle, advance control to backwash by pressing the 

NEXT button until backwash appears on the screen.  Allow 

it to complete the backwash cycle (this will clean the media) 

and start into the brine-draw cycle. Allow the regeneration 

to continue in the brine draw cycle until the brine is drawn 

out of the brine tank and the air check at the bottom of the 

brine pick-up tube shuts off.  NOTE: Be sure you have salt 

in the brine tank and allow 1 hour minimum to make a 

saturated brine. It is important that any liquid left in the 

softener tank when you finished blowing out system be 

saturated brine solution to prevent any damage to the 

softener.  At this time no more brine is introduced into the 

softener and the slow rinse process begins.

2)  Turn the water supply inlet and outlet valves off to the water 

softener as soon as the air check shuts off and no more brine 

is being drawn into the softener (at the beginning of the slow 

rinse process). 

3)  Unplug the electric power leaving the softener control valve 

in the brine draw cycle.

4)  Remove  the  brine  refill  elbow  assembly  from  the  control 

valve.  Remove the refill flow control retainer assembly from 

the elbow.  Reinstall the elbow assembly and secure with 

the locking clip.  Disconnect the brine tube at the top of the 

brine tank and force air into the brine tube toward the softener 

mineral tank and control valve. The air will force the brine/

water solution that was drawn into the mineral tank out to 

drain through the control valve drain line. (An air compressor 

blow gun attachment with a portable air compressor works 

well.)  Reinstall the brine line flow control retainer in side 

of the refill elbow assembly.  Reinstall the brine refill elbow 

assembly and secure with locking clip.

 CAUTION: You do not want to apply any more pressure than 

necessary to force the brine/water out of the mineral tank. 

  The  small  amount  of  brine/water  that  may  be  left  in  the 

mineral tank will not expand enough to cause any damage 

to the softener when it freezes.

  If your softener is equipped with an optional bottom drain 

on the mineral tank, you will have to follow all of the same 

procedures with the exception of the need for compressed air. 

With the brine tube disconnected from the brine tank, raise 

it to a level above the softener control valve and temporarily 

secure it in this position. Now open the drain valve at the 

bottom of the mineral tank and allow  all brine/water to drain 

from the mineral tank.

  CAUTION:  If a hose is connected to the drain valve to direct 

the brine/water to a floor drain be sure it runs downward and 

is unobstructed. When brine/water quits running at the drain, 

be sure to leave the drain valve open until you start the system 

up again.

5)  At this time the brine tank has very little water left in it. What 

liquid is left in the brine tank is saturated brine, provided 

that there is still salt left in the tank. Saturated brine will not 

freeze solid and cause any damage and does not have to 

be drained any further from the brine tank.

  If there is no salt left in the brine tank when the system is 

drained we recommend dumping all of the water out of the 

brine tank at this time. See brine tank cleaning instructions. 

(#2 in Maintenance section, page 7)

6)  CAUTION: It is important at this time to be assured that the 

inlet/outlet water supply piping is properly drained. Depend-

ing on how the water supply piping was routed to the water 

softener control valve, a water loop or trap may have been 

created.

  Sometimes drain valve(s) are installed at the bottom of the 

loop to assure all water can be drained out. If not it may be 

necessary to disconnect the control valve from the piping 

system and open the inlet/outlet valve(s) to allow all the water 

to drain from the piping. This should be done after the rest 

of the plumbing system is drained.

7)  Draining or winterizing of your softener is complete. Refer 

to the start-up procedures on page 6 when you are ready to 

start your softener.

WaTer sofTener disinfeCTion

The construction materials of your water softener will not support 

bacterial growth nor will these materials contaminate a water 

supply. However, the normal conditions existing during shipping, 

storage, and installation indicate the advisability of disinfecting 

a softener after installation, before the softener is used to treat 

potable water. In addition, during normal use a softener may 

become fouled with organic matter or in some cases, with bac-

teria from the water supply.

 

Therefore, every water softener should be disinfected after 

installation, some will require periodic disinfection during their 

normal life. Disinfect as follows:
SODIUM HYPOCHLORITE (household bleach)

5.25%  SODIUM  HYPOCHLORITE  solutions  are  available 

under such trade names such as Clorox, Linco, Bo Peep, 

White Sail and Eagle Brand Bleach. If stronger solutions are 

used, such as those sold for commercial laundries, adjust 

the dosage accordingly.

    1. Dosage:

      a. Softening  resin;  1.2  fluid  ounce  per  cubic  foot  of  

   resin.

    2. Add the required amount of hypochlorite solution to the  

      brine well of the brine tank.

   a. Proceed with the normal regeneration.  Press REGEN

       and allow the water softener to go through a normal

      regeneration.

Summary of Contents for promate 6.0

Page 1: ...Consumer s Manual 2014 Manufactured by HELLENBRAND INC 404 Moravian Valley Road Waunakee Wisconsin 53597 Web www hellenbrand com Email info hellenbrand com...

Page 2: ...please contact the dealer who installed this system Table of Contents Soft Water Basics 3 Water Hardness Water Softener Regeneration Prefill Option Maintaining Salt Level Frequently Asked Questions 4...

Page 3: ...Figure 1 Prefill Option Your softener is factory programmed with the Prefill option The prefill option puts water into the brine tank 2 hours prior to a sched uled regeneration and provides the best...

Page 4: ...ed through the water conditioner In some cases additional equipmentmayberequiredtotreatwatersupplieshavingspecial characteristics such as ferric hydroxide iron iron bacteria low pH taste and odors etc...

Page 5: ...g is 20 with value ranges from 1 to 150 in 1 grain increments Note The grains per gallon should be increased if soluble iron needs to be reduced Add 3 grains of hardness for each ppm of iron present I...

Page 6: ...Once again push REGEN button and hold down for 3 seconds Keep pressing REGEN button until Back wash appears Slowly place the bypass valve into the Diagnostic Mode 1 2 way Allow water to slowly fill t...

Page 7: ...eneration time press and release REGEN The words REGEN TODAY will flash in left corner of display as it scrolls through displays to indicate that the system will regenerate at the preset delayed regen...

Page 8: ...he brine tube disconnected from the brine tank raise it to a level above the softener control valve and temporarily secure it in this position Now open the drain valve at the bottom of the mineral tan...

Page 9: ...flow to drain A Piston position error A Contact your local Hellenbrand dealer for onsite service 9 Loss of water pressure A Iron build up in resin resin bed fouled A Contact your local Hellenbrand dea...

Page 10: ...ssy 18x40 Granite 1 104449 b Brine Tank Assy 24x41 104424 b 24x50 Brine Tank Black 1 104497 9a Brine Tank Cover 18x40 1 101488 b Brine Tank Cover 24x41 Included with 8b c Brine Tank Cover 24x50 Includ...

Page 11: ...following regenerants or chemicals Sodium chloride potassium permanganate sodium bisulfite sodium hydroxide hydroxide hydrochloric acid chlorine and chloramines GENERAL specifications Stock code 10384...

Page 12: ...ts including silicone on red or clear lip seals Figure 8 1 103473 PM 6 0 Cover Assy w Label 1 2 102096 Motor 1 3 101262 Drive Bracket Spring Clip 1 4 109807 PM 6 0 PC Board 1 5 101746 Drive Gear 12x36...

Page 13: ...screwed or tightened by hand or with the special plastic wrench Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use...

Page 14: ...h a hammer Do not use pipe dope or other sealants on threads Teflon tape must be used on threads of the 1 NPT connection and on the threads for the drain line connection Teflon tape is not necessary o...

Page 15: ...s Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102...

Page 16: ...lect alteration installation or operation contrary to Hellenbrand Inc s printed instructions or installation repair or service by anyone other than Hellenbrand Inc or an authorized Hellenbrand reselle...

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