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prOMate 6.0
®
SerIeS Water SOfteNerS
LIMIteD WarraNty
Hellenbrand, Inc., warrants to the original consumer purchaser that the ProMate 6.0
®
and the parts listed below will be free
from defects in material and/or workmanship from the date of the original installation for the following time periods:
For a Period of FIVE YEARS: The softener control valve electrical parts including the motor and board, control valve body,
and internal parts.
For a Period of TEN YEARS: Mineral tanks, 6” Diameter - 13” Diameter.
For a Period of FIVE YEARS: Mineral tanks, 14” - Up.
For a Period of FIVE YEARS: The salt storage/cabinet tank.
For a Period of ONE YEAR: The entire unit.
Any parts used for replacement are warranted for the remainder of the original warranty period applicable to the part.
THIS WARRANTY IS EFFECTIVE TO THE ORIGINAL CONSUMER PURCHASER ONLY, AND ONLY AS LONG AS
THE PROMATE 6.0
®
REMAINS AT THE ORIGINAL INSTALLATION SITE.
No sales representative, distributor, agent, dealer, reseller or any other person is authorized to make any other warranty on
behalf of Hellenbrand, Inc. Upon expiration of the applicable warranty period(s), Hellenbrand, Inc., shall have no further liability
related to the products/parts to which the warranty period(s) apply, except with respect to valid warranty claims asserted
during the appropriate warranty period(s).
If a part described above becomes defective within the specified warranty period, you should notify your ProMate 6.0® sales
representative and arrange a time during normal business hours for the inspection of the water conditioner at the original
installation site. Any part found defective within the terms of this warranty will, at Hellenbrand, Inc.’s option, be repaired or
replaced. You are responsible for freight from our factory and local service charges. This paragraph sets forth the exclusive
remedy for any valid warranty claims against Hellenbrand, Inc.
THIS WARRANTY DOES NOT COVER defects caused by sand, sediment or bacteria fouling, accident, fire, flood, Act of
God, misuse, misapplication, neglect, alteration, installation or operation contrary to Hellenbrand, Inc.’s printed instructions, or
installation, repair or service by anyone other than Hellenbrand, Inc., or an authorized Hellenbrand reseller.
As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing this
water conditioner. Please understand that the quality of water supplies may vary seasonally or over a period of time, and that
your water usage rate may vary as well. Water characteristics can also change considerably if your water conditioner is moved
to a new location. For these reasons, we assume no liability for the determination of the proper equipment necessary to meet
your requirements and we do not authorize others to assume such obligations for us.
REMEDIES FOR DEFECTS OR FAILURES, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ARE LIMITED
TO THE REMEDIES PROVIDED IN THIS WARRANTY. ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND
ANY WARRANTY WHICH MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, WHETHER FROM THE SELLER
AND/OR MANUFACTURER OF THIS PRODUCT, IS HEREBY EXCLUDED AND DISCLAIMED, TO THE EXTENT
ENFORCEABLE UNDER APPLICABLE LAW, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT, OR ANY
WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR FROM USAGES OF
TRADE.
UNDER NO CIRCUMSTANCES SHALL HELLENBRAND, INC., BE LIABLE TO THE ORIGINAL CONSUMER
PURCHASER OR TO ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES
OR FOR ANY OTHER LOSS, DAMAGE, OR EXPENSE OF ANY KIND, INCLUDING LOSS OF PROFITS, WHETHER
ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, IN TORT OR OTHERWISE, AND REGARD-
LESS OF WHETHER HELLENBRAND, INC., WAS AWARE OF THE POSSIBILITY OF SUCH LOSS. THESE LIMITA-
TIONS WILL APPLY REGARDLESS OF ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or conse-
quential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
Warranty Updated 6/12
