23
RELAY TROUBLESHOOTING
PROBLEM
CAUSE
CORRECTION
19. Relay does not energize
A. Relay driver programmed on "Time"
A. Programmed incorrectly
A. Reprogram, see page 12
B. Defective relay, See figure below
B. Replace Relay
C. Defective PC Board
C. Replace PC Board
D. Faulty wire connections between
D. Check and repair wire connections
PC board and relay
B. Relay driver programmed on "Gallons" A. Programmed incorrectly
A. Reprogram, see page 12
B. Faulty meter connection
B. Repair or replace meter assembly
C. Defective relay, See figure below
C. Replace Relay
D. Defective PC Board
D. Replace PC Board
E. Faulty wire connections between
E. Check and repair wire connections
PC board and relay
Relay operation while in error modes
1. Relays should turn off immediately whenever a Valve Error occurs.
2. Relays should remain on and continue to operate as programmed if a MAV Error
(106/107 or 116/117) occurs and the valve has already entered regeneration.
3. Relays should remain off, and not operate as programmed, if a MAV Error (106/107
or 116/117) occurs and the valve has not entered regeneration.
TROUBLE SHOOTING
PROBLEM
CAUSE
CORRECTION
15. Control does not display correct
A. Power outage < 2 years, time of day flashing,
A. Reset time of day, replace lithium coin type battery on
battery depleted
circuit board
16. No “softening” or “filtering” display
A. Bypass valve in bypass position
A. Put bypass valve in service position
when water is flowing
B. Meter connection disconnected
B. Connect meter to PC board
C. Restricted/stalled meter turbine
C. Remove meter and check for rotation, clean
foreign
material
D. Defective meter
D. Replace meter
E. Defective PC board
E. Replace PC board
17. Control valve regenerates at
A. Power outages/battery depleted
A. Reset control valve to correct time of day, replace battery
wrong time of day
B. Time of day not set correctly
B. Reset to correct time of day
C. Time of regeneration incorrect
C. Reset regeneration time
D. Control valve set at “immediate”
D. Check control valve set-up procedure,
regeneration time option
(see programming options, page 12-softener setup)
E. Control valve set at Delay + Immediate
E. Check control valve set-up procedure
regeneration time option
(see programming options, page 12-softener setup)
18. LED display is blank
A. Transformer unplugged
A. Plug transformer into outlet that cannot be switched off
B. No electric power at outlet
B. Repair outlet or use working outlet
C. Defective transformer
C. Replace transformer
D. Short in meter
D. Remove control cover, plug control into power supply,
unplug meter from PC board. If LED display lights up,
replace meter. Short in meter cable may cause partial
or blank display of LED
E. Defective circuit board
E. Replace circuit board after all of the above steps have
been
addressed
