User’s Guide
Q-POS 815
7-49
with the driver software. The driver also performs other operations as
directed by the application.
Elo provides driver programs for the DOS, Windows 3.1, Windows CE,
Windows 95/98, Windows NT, Windows 2000, OS/2, and Macintosh
operating systems. Additional drivers are also available. Additional
operating systems are supported through outside sources. Refer to
the Elo web site, www.elotouch.com, for details. If you cannot use an
available driver, Elo can supply all the touch screen related
information you will need to write your own driver for any type of
system, including UNIX workstations, real-time systems, and
embedded systems.
7.6 Touch Screen Care and Cleaning
Only use soft non-abrasive lint free wipes with Isopropyl 99% to clean
dirt or stains found on the touch panel. Always dampen the wipes and
then clean the touch panel. Chemical liquids with strong acidic base
will damage the touch screen and void the warranty.
7.7 Troubleshooting
If you experience operational difficulties with the touch screen system
either during or after installation, the following sections will help you
determine the source of the problem.
The first step in troubleshooting a touch screen system is to
determine whether the problem is related to the display, software, or
hardware:
•
Do not confuse display problems with touch screen problems,
as the two issues are unrelated.
•
Software problems are determined by a basic hardware
functionality test. If the hardware transmits touch coordinates