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If you still have a problem with your appliance after checking these basic trouble shooting
steps, please contact an authorized service person or wualified technician.
Problem
Possible Cause
Solution
Oven and/or grill (if
available) do not work.
The oven and/or grill may be in the
´
off
`
position.
Supply gas pressure may not be correct.
Power (if the appliance has an electric
connection) is switched off.
The feet have not been assembled.
The battery (if applicable) may be depleted.
Check the position of the control knob. Check the gas
supply and gas pressure.
Check whether there is power supplied. Also check that
other kitchen appliances are working.
Make sure that there is no block at the bottom of the
appliance.
The battery may need replacing.
Oven is not
cooking
evenly.
Wrong shelf position being used.
Your appliance has been installed by an
unauthorised technician.
Fan (if applicable) may be in the ´
off
`
position.
Check the shelf positions, cooking period and heat values
according to the manual.
Check that the appliance is correctly installed.
Ensure that the fan is working.
Oven temperature is
too high or too low.
Wrong shelf position or wrong heat setting
being used.
Supply gas pressure may be improper.
Check that the recommended temperatures and shelf
positions are being used. Be prepared to adjust the
temperature up or down slightly to achieve the results
you want.
Check the gas supply and gas pressure.
Hob burners do not
light.
Burner cap and crown are not assembled
correctly.
Supply gas pressure may not be correct.
LPG cylinder (if applicable) may be
depleted.
Power (if the appliance has an electric
connection) is switched off.
The battery (if applicable) may be depleted.
Ensure the burner parts have been placed correctly.
Check the gas supply and gas pressure.
LPG cylinder may need replacing.
Check whether there is power supplied. Also check that
other kitchen appliances are working.
The battery may need replacing.
Flame colour is
orange/yellow.
Burner cap and crown are not
assembled correctly.
Different gas compositions.
Ensure the burner parts have been placed
correctly.Due to the design of the burner, the flame
can appear to be orange/yellow in certain areas of the
burner.
If you operate the appliance with natural gas, city
natural gas may have different compositions. Do not
operate the appliance for a couple of hours.
Burner is not igniting
or only partially
lighting.
Burner parts may not be clean or dry.
Ensure that parts of the appliance are dry and clean.
IX.
TROUBLESHOOTING
