Heatrae Sadia Megaflo Eco 125DD, Manual

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36
Guarantee
Lifetime Warranty*
The Megaflo Lifetime Warranty provides unrivalled levels
of customer support and peace of mind in the unlikely
event that a problem arises from a manufacturing defect.
It is supported by a large nationwide team of company-
employed field-based engineers and our own call centre,
which is open 363 days a year.
This Lifetime Warranty applies in relation to the following
Megaflo products:
• Megaflo cylinders
• Megaflo calorifiers
The Megaflo Domestic Lifetime* Warranty
The Megaflo Domestic Lifetime* Warranty covers Megaflo
cylinders installed in domestic properties† against corrosion
for the lifetime* of the owner.
The cold water combination valve (and expansion vessel,
where supplied) is covered by a five year warranty from
the date of purchase of the Megaflo product that includes
both parts and labour. All other components, including any
other valves, fittings and controls are covered by a two year
warranty from the date of purchase of the Megaflo product
that includes both parts and labour.
In the case of the Megaflo Systemready, Megaflo Systemfit
and Megaflo SolaReady units the supplied pumps and
motorized valves ( where fitted ) are also covered by this
two year warranty.
Incoloy immersion heaters ( where fitted ) are covered by a
two year warranty.
Titanium Immersion heaters ( where fitted ) are covered by
a five year warranty.
The Megaflo Commercial Lifetime* Warranty
The Megaflo Commercial Lifetime Warranty covers
Megaflo cylinders and calorifiers installed in non-domestic
properties^ against corrosion for a period of 30 years from
the date of purchase.
All other components, including valves, expansion vessels,
immersion heaters, fittings and controls are covered by a
two year warranty from the date of purchase of the Megaflo
product that includes both parts and labour.
Accessories
Shower heat recovery units are covered against
manufacturing defects for a period of two years. Flat plate
solar collectors are covered against manufacturing defects
for a period of 10 years from the date of purchase of the
Megaflo product. Evacuated tube solar collectors are
covered against manufacturing defects for a period of five
years from the date of purchase of the Megaflo product. All
other solar accessories are covered against manufacturing
defects for a period of two years from the date of purchase
of the Megaflo product.
Outside of the UK
These warranties are valid for installations within the United
Kingdom.
For installation in the Republic of Ireland please contact
Potterton Myson (Ireland) Limited on 00353 (0) 1 4590870
For installations outside of the United Kingdom and the
Republic of Ireland, please telephone Megaflo Export on
+44 1603 420271 for further details of the warranty terms
and conditions applicable.
These guarantees are valid provided that:
• The Megaflo product has been installed by a competent
installer in accordance with the instructions contained in the
installation instructions and in compliance with all relevant
laws, guidance, codes of practice and regulations in force
at the time of installation.
• The Megaflo product has not been modified or tampered
with in any way, other than by a Heatrae Sadia or Baxi
Customer Support approved engineer.
• The Megaflo product has not been subject to damage by
scale.
• The Megaflo product and any part or parts of the Megaflo
product (whether factory fitted or otherwise) have not
been repaired or replaced other than by a Baxi Customer
Support approved engineer and any replacement parts
used on the Megaflo product are authorised Megaflo spare
parts.
• The factory fitted temperature and pressure relief valve
have not been tampered with or removed.
• The Megaflo product has not been subject to misuse or
neglect.
• The Megaflo product has only been used for the storage
of wholesome water. Should another substance be put
through the product, the warranty will be invalid unless it is
part of a disinfectant procedure carried out in accordance
with BS EN 806.
• The Megaflo product has not been subjected to frost or
freezing temperatures (except for solar collectors which are
designed for external installation).
• The Benchmark™ commissioning checklist service
record, included in the Megaflo installation instructions has
been completed.
• Regular maintenance has been carried out by a
competent person/, an approved engineer from Heatrae
Sadia or any other part of the Baxi Group Baxi Customer
Support approved engineer in accordance with the
requirements set out in the maintenance section of the
installation instructions.
• Access is available, at reasonable times and upon
reasonable notice, to the Megaflo product to allow for any
inspection repair or replacement.
• The product is registered within 60 days of purchase.
This can be done by telephone, online or by using the
registration form provided with the product.
• Evidence of purchase (for example a receipt or delivery