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Heatilator  • HEIR36, HEIR42, HEIR50 Owner’s Manual  •    2285-981 Rev. H  •  5/15

B.  Maintenance Tasks - Homeowner

The following tasks may be performed annually by the 
homeowner.  If you are uncomfortable performing any of 
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive 
lint from carpeting, bedding material, et cetera. It is im-
perative that control compartments, burners and circulat-
ing air passageways of the appliance be kept clean.  Any 
safety screen, guard, or barrier removed for servicing the 
appliance must be replaced prior to operating the appli-
ance.

CAUTION! Risk of Burns! 

The 

fi

 replace should be 

turned off and cooled before servicing. 

Any safety screen or guard removed for servicing must be 
replaced prior to operating the 

fi

 replace.

Installation and repair should be done by a quali

fi

 ed service 

technician only. The appliance should be inspected before 
use and at least annually by a professional service person. 

Maintenance and Service 

Task

Frequency

To be completed 

by

Glass Cleaning/
Exterior

Seasonally 

Homeowner

Decorative Fronts/
Surrounds

Annually

Remote Control

Seasonally

Venting

Seasonally

Glass Cleaning/
Interior

Annually

Quali

fi

 ed Service 

Technician

Gasket Seal and 
Glass Inspection

Annually

Log Inspection 

Annually 

Firebox Inspection

Annually

Control Compartment 
&  Firebox Top

Annually

Burner Ignition & 
Operation

Annually

A.  Maintenance:  Frequency and Tasks

Decorative Fronts, Surrounds

Frequency: 

Annually

By:  

Homeowner

Tools needed

:  Protective gloves, stable work surface

•  Assess condition of screen and replace as necessary.  
•  Inspect for scratches, dents or other damage and repair 

as necessary.

 

Check that louvers are not blocked.

 

Vacuum and dust surfaces.

Glass Cleaning 
(Exterior of Installed Glass Only)

Frequency: 

Seasonally

By: 

Homeowner

Tools Needed

:  Protective gloves, ceramic glass cleaner, 

drop cloth and a stable work surface.

WARNING!  Risk of Injury!  

Glass installation and re-

moval must be performed only by a quali

fi

 ed service tech-

nician.  

 

Homeowner may only clean outsides of glass.

•  Call your dealer for a service appointment to have inside 

of glass cleaned.

CAUTION! Glass is breakable.

•  Avoid striking, scratching or slamming glass
•  Avoid abrasive cleaners
• 

DO NOT

 clean glass while it is hot

•  Clean glass with a non-abrasive commercially available 

ceramic glass cleaner.

NOTICE! Use only glass cleaner compatible with ce-
ramic glass.  

Other types of glass cleaner may damage 

the glass surface when exposed to high temperatures.

-  Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass 

cleaner (consult with your dealer)

When properly maintained, your 

fi

 replace will give you 

many years of trouble-free service.  

Contact your dealer 

to answer questions regarding proper operation, trou-
bleshooting and service for your appliance.  Visit www.
heatilator.com to locate a dealer.  We recommend annual 
service by a quali

fi

 ed service technician. 

Summary of Contents for HEIR36H

Page 1: ...al with party responsible for use and operation OWNER Retain this manual for future reference Contact your dealer with questions regarding installation operation or service Models HEIR36H HEIR36T HEIR...

Page 2: ...De Gaz Gaz N NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved A...

Page 3: ...liance Certification 6 B Glass Specifications 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 9 D Before Li...

Page 4: ...n the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independe...

Page 5: ...Y EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may...

Page 6: ...ualified personnel Hearth Home Technologies suggests NFI certified or factory trained professionals or technicians supervisedby an NFI certified professional www nficertified org B Glass Specification...

Page 7: ...e selector switch on the control module to the OFF position and remove batteries 3 3 Important Safety and Operating Information Clear Space WARNING DO NOT place combustible objects in front of the fir...

Page 8: ...ION 3 B OPERATION DURING A POWER OUTAGE SECTION 3 H Rating Plate Glass Clip Tool Location The rating plate for this model is located underneath the firebox affixed to a tray that must be accessed usin...

Page 9: ...the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fixed glass assembly removed C Fuel Specifications WARNING Risk of Fire or Explosion Appliance mus...

Page 10: ...ce Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked o...

Page 11: ...ge Batteries should not be used as a primary long term power source To Operate Fireplace Using Battery Power DC 1 Access the control cavity of the appliance See Figure 3 2 for location The decorative...

Page 12: ...fireplace on HI and remain so for the initial 10 seconds of operation If the HI LO is switched to the LO position the flame output will automatically drop to the lowest setting after the flame has bee...

Page 13: ...Burner Ignition Operation Annually A Maintenance Frequency and Tasks Decorative Fronts Surrounds Frequency Annually By Homeowner Tools needed Protective gloves stable work surface Assess condition of...

Page 14: ...ner drop cloth and a stable work surface WARNING Risk of Injury Glass installation and re moval must be performed only by a qualified service tech nician CAUTION Handle fixed glass assembly with care...

Page 15: ...s needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner to...

Page 16: ...ound the fireplace Film on the glass This is a normal result of the curing process of the paint and logs Glass should be cleaned within 3 to 4 hours of initial burning to remove deposits left by oils...

Page 17: ...ximately 17 in or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into mo...

Page 18: ...sensor wire Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range...

Page 19: ...trols out of reach of children See your dealer if you have questions Optional Heat Zone Gas Kit An optional Heat Zone Kit is available for your appli ance It must be installed by a qualified service t...

Page 20: ...2283 703 4 Log 4 SRV2284 704 5 Log 5 SRV2284 705 6 Log 6 SRV2284 706 7 Heat Shield Header Qty 2 req 2280 105 8 Heat Shield Valve 2281 153 9 Junction box 4021 013 Y 10 J Box Bracket 2281 154 11 Valve A...

Page 21: ...4 Refractory Left Base SRV2283 711 19 5 Refractory Front Base SRV2283 710 19 6 Refractory Right Base SRV2283 712 19 7 Refractory Right SRV2283 714 19 8 Refractory Back SRV2283 715 Refractory Herringb...

Page 22: ...og 3 SRV2284 703 4 Log 4 SRV2284 704 5 Log 5 SRV2284 705 6 Log 6 SRV2284 706 7 Heat Shield Header Qty 2 req 2281 105 8 Heat Shield Valve 2281 153 9 Junction box 4021 013 Y 10 J Box Bracket 2281 154 11...

Page 23: ...4 Refractory Left Base SRV2284 711 19 5 Refractory Front Base SRV2284 710 19 6 Refractory Right Base SRV2284 712 19 7 Refractory Right SRV2284 714 19 8 Refractory Back SRV2284 715 Refractory Herringb...

Page 24: ...SRV2285 704 5 Log 5 SRV2285 705 6 Log 6 SRV2285 706 7 Heat Shield Header 2282 105 8 Heat Shield Valve 2281 153 9 Junction box 4021 013 Y 10 J Box Bracket 2281 154 11 Valve Assembly Refer to Valve Page...

Page 25: ...Refractory Front Base SRV2285 710 20 5 Refractory Right Base SRV2285 712 20 6 Refractory Back Bottom SRV2285 715 20 7 Refractory Right SRV2285 714 20 8 Refractory Back SRV2285 717 Refractory Herringb...

Page 26: ...P 2166 303 Y 11 4 Flex Ball Valve Assembly 12 302 320A Y 11 5 Jumper Wire 2187 198 Y 11 6 Wire Battery Jumps 10 in 2281 196 Y 11 7 Battery Pack 2166 323 Y 11 8 Grommet 2118 420 11 9 Pilot Assembly NG...

Page 27: ...lass Latch Assembly Qty 2 req 2146 413 Y Glass Latch Assembly Heir 36 Qty 3 req 2155 045 Y Heir 42 50 Qty 4 req Lava Rock 4021 296 Nut 1 4 20 Hex Insert 7000 236 Mineral Wool 050 721 Non Comb Assembly...

Page 28: ...sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Trim Strip Sides...

Page 29: ...______________________________________________ ________________________________________________________________________________ ________________________________________________________________________...

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