To see operational and troubleshooting information and videos,
7
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210008-02
SYMPTOM
POSSIBLE CAUSE
SOLUTION
The light comes on for no
apparent reason.
1. The motion sensor may be sensing small
animals or automobile traffic.
2. The “SENS” switch is set too high.
3. The outside temperature is much warmer or
cooler than a person’s body heat (summer or
winter).
4. The light fixture is wired through a dimmer
or timer.
1. Decrease the “SENS” setting or reposition
the motion sensor.
2. Decrease the “SENS” setting.
3. Decrease the “SENS” setting. See
Seasonal
Changes
on page 5 for more information.
4. Do not use a dimmer or timer to control the
light fixture. Replace the dimmer or timer
with a standard on/off wall switch.
The lights stay on
continuously.
1. The motion sensor may be picking up a heat
source like an air vent, dryer vent, or brightly
painted, heat-reflective surface.
2. The motion sensor is in manual mode.
3. The light fixture is wired through a dimmer
or timer.
4. The light fixture is on the same circuit as a
motor, transformer, or fluorescent bulb.
1. Decrease the “SENS” setting or reposition
the motion sensor.
2. Set ON-TIME switch to 1, 5, or 20 minutes.
Follow
Manual Mode
instructions on page 6
to reset.
3. Do not use a dimmer or timer to control the
light fixture. Replace the dimmer or timer
with a standard on/off wall switch.
4. Install the light fixture on a circuit without
motors, transformers, or fluorescent bulbs.
The lights flash on and off.
1. Heat or light from the lamp heads may be
turning the motion sensor on and off.
2. Heat is being reflected from other objects
and may be turning the motion sensor on
and off.
3. The motion sensor is in “TEST” mode and
warming up.
4. A utility company has installed a Smart
Meter device close to the light fixture.
1. Reposition the lamp heads away from the
motion sensor.
2. Decrease the “SENS” setting or reposition
the motion sensor.
3. While in TEST mode, the light only stays on
for 5 seconds. Set ON-TIME switch to 1, 5,
or 20 minutes.
4. The Smart Meter device can create an
interference with motion sensing lights.
Relocate the light fixture away from this type
of meter.
The lights flash once then
stay off in manual mode.
The motion sensor is detecting light from the
lamp heads.
Reposition the lamp heads to keep the area below
the motion sensor relatively dark.
