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46

Heat & Glo  •

TRUE-36, TRUE-42, TRUE-50  •  2282-900 Rev. i  •  

4/13

D.  Electrical Service and Repair

WARNING! Risk of Shock! 

Label all wires prior to dis-

connection when servicing controls. Wiring errors can 
cause improper and dangerous operation. Verify proper 
operation after servicing.

WARNING! Risk of Shock! 

Replace damaged wire with 

type 105º C rated wire. Wire must have high temperature 
insulation.

E.  Junction Box Installation

If the box is being wired from the 

INSIDE

 of the appliance:

•  The junction box is accessible through the front left 

column if 

fi

 nishing materials have not been installed. 

The junction box is also accessible through the 

fi

 rebox 

access panel.  See Figure 12.2.

•  Remove the screw attaching the junction box/receptacle 

to the outer shell, rotate the junction box inward to dis-
engage it from the outer shell.  See Figure 12.3.

•  Pull the electrical wires from outside the appliance through 

the opening into the valve compartment and secure wires 
with a Romex connector. See Figure 12.3

•  Make all necessary wire connections to the  junction box/

receptacle and reattach the junction box/receptacle to 
the outer shell.

Figure 12.3  Junction Box Detail

GRN wire 
inside box

Copper ground
attached to GRN 
screw with GRN wire

WHT

WHT

BLK

BLK

14/2WG

Romex
Connector

Figure 12.2  Junction Box Access

GASKET

COVER

NOTICE: DO NOT

 wire 

110-120 VAC to wall switch.

ACCESS THROUGH LEFT COLUMN

(Prior to installation of non-combustible board)

ACCESS THROUGH FIREBOX

(After installation of non-combustible board)

Summary of Contents for TRUE-36C

Page 1: ...el Hearth Home Technologies suggests NFI certified or factory trained professionals or technicians supervised by an NFI certified professional Leave this manual with party responsible for use and operation DO NOT DISCARD WARNING Important operating and maintenance instructions included Read understand and follow these instructions for safe installation and operation In the Commonwealth of Massachu...

Page 2: ... utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes codes if if any any if if not not follow follow ANSI ANSI Z223 1 Z223 1 in in the the USA USA or or CAN CGA CAN CGA B149 B149 installation installation codes codes Installer Installer l appareil l appareil selon sel...

Page 3: ...sign and Installation Considerations 18 C Tools and Supplies Needed 18 D Inspect Appliance and Components 18 5 Framing and Clearances A Selecting Appliance Location 19 B Constructing the Appliance Chase 20 C Clearances 20 D Mantel and Wall Projections 21 E Hearth Extension 23 6 Termination Locations A Vent Termination Minimum Clearances 24 7 Vent Information and Diagrams A Approved Pipe 26 B Vent ...

Page 4: ...he Appliance 53 D Accessories 53 E Install Teco Sil and Mystic Embers 53 F Glowing Ember Placement 54 G LED s 54 H Install the Log Assembly 55 I Fixed Glass Assembly 62 J Air Shutter Setting 64 15 Troubleshooting A IntelliFire Plus Ignition System 65 16 Reference Materials A Appliance Dimension Diagram 67 B Vent Components Diagrams 69 C Service Parts 73 D Contact Information 81 Î Î ...

Page 5: ... purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warrant...

Page 6: ...PECIFIED ABOVE WARRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other ...

Page 7: ...ve appliance It should not be factored as primary heat in residential heating calculations D High Altitude Installations NOTICE If the heating value of the gas has been reduced these rules do not apply Check with your local gas utility or authorities having jurisdiction When installing above 2000 feet elevation In the USA Reduce input rate 4 for each 1000 feet above 2000 feet In CANADA Reduce inpu...

Page 8: ...eled heating appliance or equipment The sign shall read in print size no less than one half 1 2 in in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OB STRUCTIONS Inspection The state or local gas inspector of the side wall horizon tally vented gas fueled equipment shall not approve the installation unless upon inspection the inspector ob serves carbon monoxide detectors and signage installed in a...

Page 9: ...r Hearth Home Technologies if the barrier is not present or help is needed to properly install one HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high temp...

Page 10: ...hes Follow the instructions supplied with the control installed to operate your fireplace For safety Install a switch lock or a wall remote control with child protection lockout feature Keep remote controls out of reach of children See your dealer if you have questions CLEAR SPACE 3 FT IN FRONT OF FIREPLACE G IPI Battery Tray Battery Installation The IntelliFire PlusTM system has a battery backup ...

Page 11: ...nactive once an optional remote control RC300 is programmed to the control module Note that the control module will always ignite the fireplace on HI and remain so for the initial 10 seconds of operation If the HI LO is switched to the LO position the flame output will automatically drop to the lowest setting after the flame has been established for 10 sec After this 10 second period the flame can...

Page 12: ... DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electric switch do not use any phone in your building DO NOT CONNECT LINE VOLT AGE 110 120 VAC OR 220 240 VAC TO THE CONTROL VALVE Improper installation adjustment al teration service or maintenance can cause injury or property damage Re fer to the owner s information manual provided with this appliance This appliance needs fr...

Page 13: ...or the first several hours This is caused by the curing of the paint and the burning off of any oils remaining from manufacturing Odor may also be released from finishing materials and adhesives used around the fireplace Film on the glass This is a normal result of the curing process of the paint and logs Glass should be cleaned within 3 to 4 hours of initial burning to remove deposits left by oil...

Page 14: ...ation Remove batteries from remote controls Turn the ON OFF REMOTE switch on the control module to OFF Venting Frequency Seasonally By Homeowner Tools needed Protective gloves and safety glasses Inspect venting and termination cap for blockage or obstruction such plants bird nests leaves snow debris etc Verify termination cap clearance to subsequent construc tion building additions decks fences or...

Page 15: ...ive gloves drop cloth and a stable work surface Inspect gasket seal and its condition Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat Confirm there is no damage to glass or glass frame Replace as necessary Verify that fixed glass assembly is properly retained and attachment components are intact and not damaged Replace as necessary Logs Frequency...

Page 16: ...ryover to all ports Verify that there is no ignition delay Inspect for lifting or other flame problems Verify air shutter setting is correct See Section 14 for required air shutter setting Verify air shutter is clear of dust and debris Inspect orifice for soot dirt and corrosion Verify orifice size is correct See Service Parts List for proper orifice sizing Verify manifold and inlet pressures Adju...

Page 17: ...G SECTION 13 C SURROUND HEARTH EXTENSION SECTION 5 E FRAMING HEADED OFF IN CEILING JOISTS SECTION 8 C OPTIONAL WALL SWITCH VENT PIPE PENETRATES ROOF PREFERABLY WITHOUT AFFECTING ROOF RAFTERS SECTION 10 D STORM COLLAR SECTION 10 E ATTIC INSULATION SHIELD NOT SHOWN MUST BE USED HERE TO KEEP INSULATION AWAY FROM VENT PIPE IF ATTIC IS INSULATED SECTION 8 D CEILING FIRESTOP ON FLOOR OF ATTIC SECTION 8 ...

Page 18: ...G Risk of Fire or Explosion Damaged parts could impair safe operation DO NOT install damaged in complete or substitute components Keep appliance dry C Tools and Supplies Needed Before beginning the installation be sure that the following tools and building supplies are available Tape measure Framing material Pliers Hammer Phillips screwdriver Manometer Gloves Framing square Voltmeter Electric dril...

Page 19: ...E Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY Illustrations diagrams are not drawn to scale Actual installation may vary due to individual design preference Figure 5 1 Appliance Locations A B C D E F B F B E D A Note Dimensions below refer to a framed wall on which 1 2 inch wall sheathing has not been installed A B C D E F TRUE 36 Inches 74 1 4 59 1 2 105 26 1 2 23...

Page 20: ... wood surfaces extending full width and depth DO NOT install directly on carpeting vinyl tile or any combustible material other than wood WARNING Risk of Fire Maintain specified air space clearances to appliance and vent pipe Insulation and other materials must be secured to prevent accidental contact The chase must be properly blocked to prevent blown insulation or other combustibles from enterin...

Page 21: ...BOARD SEE SECTION 13 E FOR REQUIRED CLEARANCES 7 IN MIN FIREPLACE OPENING COMBUSTIBLE OR NON COMBUSTIBLE WALL 14 IN MIN COMBUSTIBLE COLUMN 4 IN MAX 1 2 IN BUILDING MATERIAL FACTORY SUPPLIED NON COMBUSTIBLE BOARD NO COMBUSTIBLES IN HATCHED AREA 1 2 IN BUILDING MATERIAL MAY BE COMBUSTIBLE FACTORY SUPPLIED 1 2 IN NON COMBUSTIBLE BOARD PIPE IS FOR VISUAL REFERENCE ONLY 1 IN COMBUSTIBLES NOT ALLOWED 39...

Page 22: ...is taken from top of the opening NOT the top of the fireplace Figure 5 6 Combustible Mantel Allowance TRUE 36 TRUE 42 Combustible Mantel Projections FIREPLACE OPENING 12 3 6 9 12 1 15 18 21 24 1 2 IN NON COMBUSTIBLE MATERIAL TRUE 50 Note All measurements in inches Note Measurement is taken from top of the opening NOT the top of the fireplace Figure 5 7 Combustible Mantel Allowance TRUE 50 Figure 5...

Page 23: ...L A B in mm in mm TRUE 36 12 305 57 1 4 1454 TRUE 42 12 305 63 5 16 1608 TRUE 50 12 305 71 5 16 1811 Figure 5 11 Appliance Installed on Combustible Surface Non Combustible Hearth Extension REQUIRED NOTICE DO NOT install a hearth that is greater than one inch thick Hearth will interfere with installation of glass assembly Total hearth height must not exceed one inch from bottom of appliance when ap...

Page 24: ...Failure to keep insulation or other materials away from vent pipe may cause overheating and fire WARNING Figure 6 2 Staggered Termination Caps Gas Wood or Fuel Oil Termination Cap B Gas Termination Cap A If using decorative cap cover s this distance may need to be increased Refer to the installation instructions supplied with the decorative cap cover A B 6 in minimum up to 20 in 152 mm 508 mm 18 i...

Page 25: ...lated soffit with vinyl siding Requires a vinyl protector kit VPK DV TRUE 50 is not approved for use with vinyl siding or vinyl soffits 42 inches clearance below a vinyl soffit with non vinyl siding TRUE 50 is not approved for use with vinyl siding or vinyl soffits 42 inches clearance below a vinyl soffit with vinyl siding Requires a vinyl protector kit VPK DV TRUE 50 is not approved for use with ...

Page 26: ...de using the following standards Pipe measurements are shown using the effective length of pipe see Figure 7 2 Horizontal terminations are measured to the outside mounting surface flange of termination cap see Figure 6 3 Vertical terminations are measured to bottom of termination cap Horizontal pipe installed level with no rise Figure 7 2 DVP Pipe Effective Length Effective Height Length Symbol De...

Page 27: ...ue restrictor is permit ted ONLY on 30 ft minimum vertical runs with no elbows WARNING Risk of Fire TRUE 36 NG LP TRUE 42 NG and TRUE 50 NG LP models require a minimum of 24 inches of vertical venting before attaching any elbow to the appliance TRUE 42 LP model requires a minimum of 36 inches of vertical venting before attaching any elbow to the appliance DO NOT attach elbow directly to the applia...

Page 28: ... m 14 ft 4 3 m 8 ft 2 4 m 16 ft 4 9 m 9 ft 2 7 m 18 ft 5 5 m 10 ft 3 0 m 20 ft 6 1 m V1 H1 H2 60 ft Maximum H1 H2 20 ft Maximum Note Flue restrictor is permit ted ONLY on 30 ft minimum vertical runs with no elbows WARNING Risk of Fire TRUE 36 NG LP TRUE 42 NG LP and TRUE 50 NG LP models require a minimum of 36 inches of vertical venting before attaching any elbow to the appliance for the venting c...

Page 29: ... 12 ft 3 7 m H2 Max 2 X V2 7 ft 2 1 m 14 ft 4 3 m H2 Max 2 X V2 10 ft 3 0 m 20 ft 6 1 m H2 Max 2 X V2 V1 H1 must be adhered to V2 has no specific restrictions EXCEPT Ht max 2 x Vt and Vtotal Htotal cannot exceed 60 ft Maximum Note Flue restrictor is permit ted ONLY on 30 ft minimum vertical runs with no elbows H2 H1 V2 V1 WARNING Risk of Fire TRUE 36 NG LP TRUE 42 NG LP and TRUE 50 NG LP models re...

Page 30: ...tical Termination No Elbow Figure 7 6 V1 50 ft Max 15 2 m V1 2 ft Min 610 mm NOTE Flue Restrictor ships in manual bag assembly Note Flue restrictor is permit ted ONLY on 30 ft minimum vertical runs with no elbows V1 FLUE RESTRICTOR Figure 7 7 Flue Restrictor Installation ...

Page 31: ...ific restrictions on this value EXCEPT V1 V2 H1 cannot exceed 60 ft 18 3 m After V1 6 ft then H1 Max V1 x 2 Note Flue restrictor is permit ted ONLY on 30 ft minimum vertical runs with no elbows H1 V1 V2 2 ELBOWS 2 Top Vent Vertical Termination continued WARNING Risk of Fire TRUE 36 NG LP TRUE 42 NG LP and TRUE 50 NG LP models require a minimum of 24 inches of vertical venting before attaching any ...

Page 32: ... 1 m H1 and H2 has no specific restrictions EXCEPT after V1 6 ft then Ht Max 2 x V1 VT HT 60 ft Max Figure 7 9 Note Flue restrictor is permit ted ONLY on 30 ft minimum vertical runs with no elbows INSTALLED HORIZONTALLY H1 H2 V1 V2 2 Top Vent Vertical Termination continued WARNING Risk of Fire TRUE 36 NG LP TRUE 42 NG LP and TRUE 50 NG LP models require a minimum of 24 inches of vertical venting b...

Page 33: ...o FULL OPEN See Figure 7 10 Secure the exhaust control lever to the power vent housing with the sheet metal screw PVI SLP The baffle adjustment is measured using the holes on the indicator bar of the PVI SLP baffle This bar raises as the baffle is opened and lowers as the baffle is closed Adjust the baffle by turning the screw located in the motor enclosure See Figure 7 11 and 7 12 PVK 80 Exhaust ...

Page 34: ...d DVP Pipe Shown 3 in 76 mm top clearance 1 in 2 mm clearance bottom sides Heat Shield Wall Shield Firestop Heat Shield WALL 3 in 76 mm top clearance 1 in 2 mm clearance around vertical sections B Wall Penetration Framing Combustible Wall Penetration Whenever a combustible wall is penetrated you must frame a hole for the wall shield firestop s The wall shield firestop maintains minimum clearances ...

Page 35: ...ing joists when installed with a attic insulation shield It must be under joists between floors that are not insulated Refer to Figure 8 4 Secure with three fasteners on each side WARNING Risk of Fire DO NOT pack insu lation around the vent Insulation must be kept back from the pipe to prevent overheating Figure 8 3 Installing Ceiling Firestop Figure 8 4 Installing the Attic Shield 3 FASTENERS PER...

Page 36: ... the attic insulation shield Cut the attic insulation shield if application is for vaulted ceiling to fit your ceiling pitch Snip cut edge to recreate 1 in bend tabs all the way around the bottom Wrap shield around pipe if pipe is already installed in area to be insulated Match the three holes in each side and fasten with three screws to form a tube Bend three tabs on the bottom of the shield outw...

Page 37: ...of the seal cap and heat shields Section 9 splatter guard and finishing templates Section 13 and the logs and Teco Sil Section 14 2 Remove seal cap from top of appliance by removing one screw which is included to prevent construction material from getting into appliance Remove seal cap when pipe installation phase begins See Figure 9 2 3 Ensure gasket seal is in place prior to installing vent pipe...

Page 38: ... appliance to the framing members See Figure 9 3 and Figure 9 5 for location of nailing tabs in shipping position Bend out side nailing tabs 90 degrees See Figure 9 4 Place the appliance into position Keep side nailing tabs flush with the framing Level the appliance from side to side and front to back Shim the appliance as necessary It is acceptable to use wood shims underneath the appliance Posit...

Page 39: ...fastened to the top surround Remove finishing templates prior to installing non combustible board Remove non combustible facing pieces from back of appliance See Figure 9 6 Install non combustible facing material to the appliance using the screws supplied in the manual bag assembly Center and attach two top boards to the framing members See Figure 9 7 Attach left and right side pieces to framing m...

Page 40: ... and 45º elbows that are changing the vent direction from horizontal to vertical one screw minimum should be put in the outer flue at the horizontal elbow joint to prevent the elbow from rotating Use screws no longer than 1 2 in 13 mm If predrilling screw holes DO NOT penetrate inner pipe Commercial Multi family Multi level exceeding two sto ries or High Rise Applications All outer pipe joints mus...

Page 41: ...d every 8 ft 2 44 m after the maximum allowed 25 ft 7 62 m of unsupported rise Horizontal runs must be supported every 5 feet 1 52 m Vent supports or plumbers strap spaced 120º apart may be used to support vent sections See Figures 10 5 and 10 6 Wall shield firestops may be used to provide horizontal support to vent sections WARNING Risk of Fire Explosion or Asphyxiation Improper support may allow...

Page 42: ...Flying Debris Wear protective gloves and safety glasses during instal lation Sheet metal edges are sharp Connect both halves of the storm collar with two screws see Figure 10 11 Wrap the storm collar around the exposed pipe section closest to the roof and align brackets Insert a bolt provided through the brackets and tighten the nut to complete the storm collar assembly Make sure the collar is tig...

Page 43: ...all shield firestop is required on the exterior side of a combustible wall H Install Horizontal Termination Cap WARNING Risk of Fire The telescoping flue section of the termination cap MUST be used when connecting vent 1 1 2 38 mm minimum overlap of flue telescoping section is required Failure to maintain overlap may cause overheating and fire Vent termination must not be recessed in the wall Sidi...

Page 44: ...solution DO NOT use open flame Fittings and connections could have loos ened during shipping and handling WARNING Risk of Fire DO NOT change valve settings This valve has been preset at the factory WARNING Risk of Fire or Explosion High pressure will damage valve Low pressure may cause explosion Verify inlet pressures Verify minimum pressures when other household gas appliances are operating Insta...

Page 45: ... Risk of Shock or Explosion DO NOT wire IPI controlled appliance junction box to a switched circuit Incorrect wiring will override IPI safety lockout Refer to Figure 12 1 IPI Wiring Diagram This appliance is equipped with an IntelliFire PlusTM control valve which operates on a 6 volt 1 5AMP system Plug the 6 volt transformer plug into the appliance junction box to supply power to the unit OR insta...

Page 46: ...s panel See Figure 12 2 Remove the screw attaching the junction box receptacle to the outer shell rotate the junction box inward to dis engage it from the outer shell See Figure 12 3 Pull the electrical wires from outside the appliance through the opening into the valve compartment and secure wires with a Romex connector See Figure 12 3 Make all necessary wire connections to the junction box recep...

Page 47: ...an Arch Template Kit is available Contact your dealer to order the arch template kit Template Installation Instruction 1 Bendtheleftandrightsidetemplatesfortheappropriate door type using Figure 13 2 as a reference 2 Locate the four threaded inserts on the inside edge of the fireplace and secure the side templates with the Phillips screws provided See Figure 13 3 3 Bend the top template as shown in...

Page 48: ...earth is complete Splatter guards may be factory installed or accompany the door of the appliance depending on the model Splatter guards must be removed before appliance is fired WARNING Risk of Fire Close the ball valve before in stalling the splatter guard to prevent accidental lighting Remove the splatter guard before lighting the appliance 1 Fold top flap along scored lines 2 Slide side tabs i...

Page 49: ...ARD SEE SECTION 13 E FOR REQUIRED CLEARANCES 7 IN MIN FIREPLACE OPENING COMBUSTIBLE OR NON COMBUSTIBLE WALL 14 IN MIN COMBUSTIBLE COLUMN 4 IN MAX 1 2 IN BUILDING MATERIAL FACTORY SUPPLIED NON COMBUSTIBLE BOARD NO COMBUSTIBLES IN HATCHED AREA 1 2 IN BUILDING MATERIAL MAY BE COMBUSTIBLE FACTORY SUPPLIED 1 2 IN NON COMBUSTIBLE BOARD PIPE IS FOR VISUAL REFERENCE ONLY 1 IN COMBUSTIBLES NOT ALLOWED 39 I...

Page 50: ...tions Combustible Mantel Projections Note All measurements in inches Note Measurement is taken from top of the opening NOT the top of the fireplace FIREPLACE OPENING 12 3 6 9 12 1 15 18 21 24 1 2 IN NON COMBUSTIBLE MATERIAL TRUE 50 Note All measurements in inches Note Measurement is taken from top of the opening NOT the top of the fireplace Figure 13 10 Combustible Mantel Allowance TRUE 50 Figure ...

Page 51: ...ass opening Observe all clearances when applying combustible materials WARNING Risk of Fire DO NOT apply combustible materials beyond the minimum clearances Comply with all minimum clearances to combustibles as specified in this manual Overlapping materials could ignite and will interfere with proper operation of doors and louvers Figure 13 13 Non combustible Facing Diagram 0 in NON COMBUSTIBLE BO...

Page 52: ...ned to be installed by two methods Overlap Fit or Inside Fit Before beginning the installation it is important to determine with method will be used Overlap Fit Doors These doors have been designed to be installed over finishing material up to one inch thick Inside Fit Doors These doors may be recessed into non combustible finishing material up to 6 inches thick NOTICE Proper clearances from the f...

Page 53: ...d Mystic Embers 1 Install Teco Sil along front edge of glass as shown in Figure 14 1 Rock should follow contour cutout in the front refractory 14 14 Appliance Setup Figure 14 1 Install Teco Sil Figure 14 2 Ember Glass Area Covered with Teco Sil Figure 14 3 Teco Sil Painted 4 Apply Mystic Embers around the ember bed and hearth refractory The joints in the front middle hearth refractory can be conce...

Page 54: ...proper burner operation Ember material is shipped with this gas appliance To place the ember material Embers CANNOT be placed directly over ports Care should be taken not to cover the lighting trail of ports from back to front Place dime size pieces of Glowing Embers just in front of the port trail but not on or in between the ports see Figure 14 5 Care should be taken so that the ports are not co...

Page 55: ...ttom of Log 2 with the center and right grate tines Slide log toward rear of appliance until right end contacts the side grate tine See Figure 5 LOG PLACEMENT TABS LOG PLACEMENT TABS Figure 1 Figure 2 LOG PLACEMENT NOTCH LOG PLACEMENT NOTCH Figure 4 Figure 5 LOG PLACEMENT SLOTS LOG PLACEMENT SLOTS 1 1 2 2 1 1 1 1 2 2 FLAT SPOT FOR LOG 3 FLAT SPOT FOR LOG 3 NOTCH FOR LOG 6 NOTCH FOR LOG 6 BURNED AR...

Page 56: ...LOG 5 APPEARANCE LOG 5 APPEARANCE VARIES SLIGHTLY VARIES SLIGHTLY BETWEEN MODELS BETWEEN MODELS Figure 9 Log 5 TRUE 36 LOG CONTACTS LEFT LOG CONTACTS LEFT SIDE REFRACTORY SIDE REFRACTORY 5 5 4 4 LOG POSITIONING LOG POSITIONING TAB FOR LOG 5 TAB FOR LOG 5 LOG CONTACTS LOG LOG CONTACTS LOG POSITIONING TAB POSITIONING TAB LOG 4 CONTACTS LOG 4 CONTACTS LOG 2 LOG 2 Figure 10 Log 5 TRUE 42 5 5 4 4 REAR ...

Page 57: ... BACK TINE BACK TINE FRONT TINE FRONT TINE LOG CONTACTS REFRACTORY LOG CONTACTS REFRACTORY Log 7 2281 707 TRUE 42 ONLY Place Log 7 into appliance as shown in Figure 13 Right side of log should contact right refractory and burned portion of log should be centered between front and back tines Log 8 2281 708 Place Log 8 into appliance as shown in Figure 15 Left notch will contact left grate tine and ...

Page 58: ...g 2 See Figure 4 Mate notches on the bottom of Log 2 as shown in Figure 5 Notch on front of log will contact right front grate tine and notch on right side of log will contact front inside corner of side grate tine LOG PLACEMENT TABS LOG PLACEMENT TABS Figure 1 Figure 2 LOG PLACEMENT NOTCH LOG PLACEMENT NOTCH Figure 4 Figure 5 LOG PLACEMENT SLOTS LOG PLACEMENT SLOTS 1 1 2 2 1 1 1 1 2 2 NOTCH FOR L...

Page 59: ...otch on Log 2 See Figure 8 Log 3 2282 703 Locate log placement areas for Log 3 See Figure 5 Place Log 3 into notch on Log 1 so that the base rests on the flat area of log 2 The top of the burned area on Log 3 will be close to Log 1 when properly positioned See Figure 6 Figure 7 NOTCH NOTCH 4 4 5 5 NOTCH FOR LOG 5 NOTCH FOR LOG 5 Figure 8 Figure 9 4 4 Figure 6 LOG RESTING IN NOTCH LOG RESTING IN NO...

Page 60: ...tact the refractory on the right side of the firebox Log 9 2170 725 Place Log 9 into appliance as shown in Figure 13 Place log so that the wide end rests on Log 7 and contacts the refractory on the right side of the firebox just in front of the air intake port The narrow end of Log 9 should contact the rear of Log 1 and the middle of Log 9 should contact the rear right vertical grate tine LOG CONT...

Page 61: ... Log 8 into appliance as shown in Figure 14 Left notch will contact left grate tine and base of log will rest on bottom refractory Figure 15 Log Set Installed Log 9 not visible in this view 4 4 2 2 6 6 5 5 1 1 3 3 7 7 Figure 14 8 8 8 8 LOG CONTACTS LOG CONTACTS GRATE TINE GRATE TINE 9 9 ...

Page 62: ...orner of the appliance Remove tool by removing one screw See Figure 14 6 If glass clip removal tool becomes misplaced a cotter pin removal tool may be used 2 To disengage bottom glass clips position the glass clip removal installation tool parallel to the floor and insert it about two inches into the gap between the glass frame and the front bottom fireplace lip Insert the tool on the lower left s...

Page 63: ...TRUE 50 have four tabs If the glass is not centered it cannot be installed properly Align the notch at the top center of the glass frame assembly with the notch on the top retaining rail See Figure 14 10 Figure 14 10 Align Notches Figure 14 12 Securing Side Glass Clips 4 Install fixed glass assembly by lifting it up and sliding it into the top retaining rail Grasp the fixed glass as sembly on the ...

Page 64: ...l maximum horizontal vent run for this appliance 2 ft vertical and 7 in horizontal Factory Pre Set Air Shutter Settings MODEL NG LP TRUE 36 1 2 in Full Open TRUE 42 11 16 in Full Open TRUE 50 5 8 in Full Open To adjust air shutter Loosen the screw on the burner assembly To close the air shutter turn shutter clockwise To open air shutter turn shutter counterclockwise Tighten the screw NOTICE Flames...

Page 65: ...ately 17 in or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts AC Bat tery power supply voltage must be at least 4 volts If less than 4...

Page 66: ... Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in flame sensing rod Verify all connec...

Page 67: ...rances refer to Section 5 Figure 16 1 Appliance Dimensions TRUE 36 Location Inches Millimeters J 24 610 K 23 1 2 597 L 59 1 4 1505 M 16 406 N 29 5 8 752 O 3 7 8 98 P 2 3 4 70 Q 10 7 8 276 R 16 1 8 410 Location Inches Millimeters A 61 1549 B 35 7 8 911 C 39 7 8 1013 D 31 1 16 789 E 57 5 8 1464 F 35 3 16 894 G 34 3 16 868 H 54 15 16 1395 I 41 3 8 1051 A B D C E I L M N O P R Q GAS ACCESS ELECTRICAL ...

Page 68: ...cation Inches Millimeters A 67 1702 B 41 7 8 1064 C 45 7 8 1165 D 36 1 16 916 E 62 5 8 1591 F 40 3 16 1021 G 39 3 16 995 H 59 15 16 1522 I 46 3 8 1178 Figure 16 2 Appliance Dimensions TRUE 42 TRUE 50 Appliance Dimensions Table TRUE 50 Location Inches Millimeters J 24 610 K 23 1 2 597 L 73 5 16 1862 M 16 406 N 36 11 16 932 O 3 7 8 98 P 2 3 4 70 Q 10 7 8 276 R 16 1 8 410 Location Inches Millimeters ...

Page 69: ...mm 12 in 305 mm 14 in 356 mm 1 in 25 mm 8 in 203 mm 6 in 152 mm 10 in 254 mm 1 1 2 in 38 mm 5 in 127 mm 12 in 305 mm UP DVP HVS Vent Support DVP WS Wall Shield Firestop DVP FS Ceiling Firestop DVP45 45º Elbow DVP Pipe see chart Effective Height Length 4 7 8 in 124 mm 13 mm Assembled Height 24 in 610 mm Diameter 10 in 254 mm DVP AS2 Pipe Effective Length Inches Millimeters DVP4 4 102 DVP6 6 152 DVP...

Page 70: ...at shield is designed to be used on a wall 4 in to 7 1 4 in 102 mm to 184 mm thick If wall thickness is less than 4 in 102 mm the existing heat shields must be field trimmed If wall thickness is greater than 7 1 4 in 184 mm a DVP HSM B will be required Heat Shield B Vent Components Diagrams continued Figure 16 4 DVP vent components Term Cap Minimum Effective Length Maximum Effective Length Trap1 3...

Page 71: ...ick Extension 13 3 4 in 349 mm 5 in 127 mm 13 3 4 in 349 mm Cap Shield DRC RADIUS 13 7 8 in 352 mm 9 1 2 in 241 mm 14 in 356 mm COOL ADDM Cap Shield 11 5 8 in 295 mm 5 3 4 in 146 mm 7 1 8 in 181 mm 12 1 8 in 308 mm DVP BEK2 DVP HPC Cap Brick Extension 13 7 8 in 352 mm 5 in 127 mm 11 7 8 in 302 mm DVP TRAPFL Flashing 26 in 660 mm DVP HSM B Extended Heat Shield B Vent Components Diagrams continued F...

Page 72: ... PV Wire Harness PVI WH10 20 ft PV Wire Harness PVI WH20 40 ft PV Wire Harness PVI WH40 60 ft PV Wire Harness PVI WH60 80 ft PV Wire Harness PVI WH80 100 ft PV Wire Harness PVI WH100 PVI SLP Power Vent Inline SLP LPC SLP Low Profile Cap Note Wire harnesses required to power the PVI SLP connect to the appliance and are ordered separately from PVI SLP Contact your dealer to order 16 IN 406 mm 15 IN ...

Page 73: ..._______________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this...

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