Troubleshooting
You have doubts about whether your hob is working correctly this does not necessarily mean there
is a breakdown. Never theless, check the following points
PROBLEM
POSSIBLE CAUSES
WHAT SHOULD YOU DO
W h e n y o u s w i t c h t h e u n i t o n , t h e
s u p p l y - l i n e b r e a k e r t r i p s o f f o r t h e
supply-line fuse bur n.
When you switch on, only one side of
the hob works
The fans keep running for a few
minutes after the unit has been
switched off,
T h e t o p o f t h e u n i t i s a l w a y s w a r m
(even when it is switched off).
Your hob makes a faint clicking noise
when in operation.
The unit doesn’t work at all.
A f t e r t u r n i n g a n e l e m e n t O N ,
a n d h a v i n g u t e n s i l p l a c e d o n t h e
c o i l , t h e r e i s n o h e a t a n d t h e d i g i t a l
indicator continues flashing.
Utensil makes noise during cooking.
.
T h e h o b g i ve s o f f a s m e l l w h e n f i r s t
used for cooking.
Your unit may be connected
incorrectly,or there is an
inter nal problem.
There is an inter nal problem
with the unit.
The electronics are cooling down
The electronic components are
under power and they create heat.
This noise occurs when the power
i s b e i n g s h a r e d b e t w e e n t w o
Induction coils.
There may be a power supply
or inter nal problem.
The utensil you are tr ying to use
is not compatible with induction
cooking or its diameter is under
4 (10 cm)
Your utensil creates noise from
vibrations caused by induced
current.
A new unit
H a v e t h e c o n n e c t i o n c h e c k e d f i r s t , i f
OK contact your ser vice agent.
Contact your ser vice agent.
This is a nor mal occurrence.
This is a nor mal occurrence.
This is a nor mal occurrence.
C h e ck yo u r b e a ke r s / f u s e s / c o n n e c t i o n
c a b l e . I f O K , c o n t a c t y o u r s e r v i c e
agent.
Use another utensil suitable for
induction cooking.
Under high power this phenomenon is
n o r m a l w i t h s o m e t y p e s o f p o t s a n d
pans. There is no danger for the hob.
Use each heating element for an
hour with a pan filled with water
S e r v i c i n g o f a n i n d u c t i o n u n i t i s t o b e d o n e by a n a u t h o r i ze d s e r v i c e a g e n t . C o n t a c t yo u r
dealer for ser vice location closest to your residence. Never tr y ser vicing the unit yourself.
I f a ny c ra ck o n t h e v i t r o c e ra m i c g l a s s c a n b e n o t i c e d , o r t h e g l a s s i s b r o ke n D O N OT U S E
THE UNIT. Disconnect the electr ical supply to the unit by tr ipping the breaker off (if the unit
is hardwired to the supply) or just unplug the unit (if there is a plug on the supply cable).
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