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Hearth & Home Technologies  •  IntelliFire App Installation Instructions & User Guide  •  2326-985  •  7/20

1.  Introduction

The IntelliFire app is designed to communicate with the 

Wi-Fi Module (IFT-WFM) installed on the Hearth & Home 

Technologies appliance using an Android or iOS device. 
The IntelliFire app allows the ability to control 

many of the available features on the appliance. 

Also the IntelliFire skill on Amazon Alexa or Google 

Assistant allows you to turn on and off your appliance.   

Precautions / Preparation

The location of the IntelliFire Wi-Fi module to the Wi-Fi 

router or network extender should be less than 50 feet. 

Before you begin, verify you have:

•  Wi-Fi module SSN #
•  Wi-Fi Name and Password 

 

Note

: The Wi-Fi module will not work if there is an 

apostrophe (‘) in the network name. 

• 

Define Appliance Location (such as: Home, Cabin, 

etc).

• 

Define Appliance Name (such as: living room fire

-

place, family room fireplace, etc). 

 

 

Note:

 It is important that the appliance name is 

unique and can be distinguishable if using a smart 

speaker. 

Leave this manual with party responsible for use 

and operation.

IntelliFire

®  

App

Installation Instructions & User Guide

PLACE LABEL OR WRITE Wi-Fi SSN# BELOW

LOCATION:

ATTENTION: Installer - Write the Wi-Fi module SSN # in the space pro-

vided.  Also write the location of the appliance in which the module is 

installed.  The Wi-Fi SSN # on the label will be needed to verify the cor-

rect Wi-Fi module.   

Table of Contents

1 Introduction 

 

2  Quick Start Guide

  . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3  Download the IntelliFire App

  . . . . . . . . . . . . . . . . . 3

4  Set-up Instructions for iOS

  . . . . . . . . . . . . . . . . . . . 3

5  iOS User Guide

  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Edit / Add Locations

  . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Edit / Add Appliances . . . . . . . . . . . . . . . . . . . . . . . . 14
    User Management . . . . . . . . . . . . . . . . . . . . . . . . . . 15

6  Set-up Instructions for Android

  . . . . . . . . . . . . . . 16

7  Android User Guide

  . . . . . . . . . . . . . . . . . . . . . . . . 20

    Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
    Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Edit / Add Locations

  . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Edit / Add Appliances . . . . . . . . . . . . . . . . . . . . . . . . 24
    User Management . . . . . . . . . . . . . . . . . . . . . . . . . . 25

8  Connecting to a Smart Home - Alexa

  . . . . . . . . . 27

9  Connecting to a Smart Home - Google

  . . . . . . . . 30

10  Changing a Network Router

  . . . . . . . . . . . . . . . . 31 

11  Changing the Primary User’s Email Address

  . . 32

12  Setup Instructions for Commercial Application

 32

13  Troubleshooting 

  . . . . . . . . . . . . . . . . . . . . . . . . . 33

Note:

 The IntelliFire Wi-Fi module supports 2.4GHz 

or 2.4GHz / 5GHz dual band Wi-Fi networks only. To 

check your network frequency, refer to your wireless 

router manual or contact your internet service pro-

vider.

Summary of Contents for IntelliFire App

Page 1: ...r Leave this manual with party responsible for use and operation IntelliFire App Installation Instructions User Guide PLACE LABEL OR WRITE Wi Fi SSN BELOW LOCATION ATTENTION Installer Write the Wi Fi...

Page 2: ...ome Wi Fi network and name the appliance A second audible beep confirms your fireplace is connected to your home network 4 Connect Smart Speakers Google Home 1 Open the Google Home app press add and t...

Page 3: ...Fi module is installed in the appliance You will see in your network settings an IntelliFire access point See Figure 5 Note The IntelliFire Wi Fi module supports 2 4GHz or 2 4GHz 5GHz dual band Wi Fi...

Page 4: ...lliFire network If more than one IntelliFire network is shown select the network with Wi Fi SSN that matches this appliance location See Figure 4 Note You do not need to wait for the spinning wheel to...

Page 5: ...er of the display and repeat steps 1 4 Figure 6 Add New Location 5 Select the location for your new appliance To add to a current location select that location and press continue To add a new location...

Page 6: ...ded Once you have entered your password select Next and you will hear the first audible beep See Figure 7 If you do not have password protection on your home network select Next and you will hear the...

Page 7: ...Figure 10 Select Brand Figure 9 Name Appliance 8 Type in the name of your appliance Chose a simple name that is convenient and easy to recognize ex Living Room Fireplace Note If you are going to conn...

Page 8: ...ill see your location Touch Arrow next to current location to open the main app operation screen See Figure 14 Figure 14 Run your Appliance Figure 13 Synchronization Confirmation 12 You will see a con...

Page 9: ...eight one level Your appliance will remember the previous flame height setting and adjust the flame to that level 10 seconds after turning the flame on Each level will take 4 seconds to transition Not...

Page 10: ...This function automatically adjusts your appliance to maintain the desired set temperature TEMPERATURE ADJUSTMENT Temperature THERMOSTAT ON OFF On Off This function is to turn your appliance thermost...

Page 11: ...e ON command and the flame ignition The app may display a pop up message to confirm that Power Vent is in pre purge mode LIGHTS ADJUSTMENT FAN SPEED ADJUSTMENT COLD CLIMATE ON OFF TOGGLE SWITCH Fan Th...

Page 12: ...n access the set tings of the IntelliFire app by pressing on the icon in the upper left hand corner See Figure 6 App Version Figure 6 Locations Figure 7 Settings 2 On the settings screen you will see...

Page 13: ...have both locations on the same app You just need to press the lower right hand icon and then follow the same setup process See Figure 11 Figure 8 Edit Locations Access Figure 10 Edit Location Informa...

Page 14: ...process as your initial appliance setup found in section 4 of the installation guide See Figure 15 EDIT ADD APPLIANCES iOS EDIT ADD APPLIANCES iOS Figure 12 Locations Appliance Edit Figure 15 Location...

Page 15: ...user is logged into the app your appliance will appear in their app and they will have access to run the appliance In your user setup screen the new user will be listed If you want to remove a user pr...

Page 16: ...up images may vary depending on Android device and operating system Note Verify Wi Fi module is installed in the appliance You will see in your network settings an IntelliFire access point See Figure...

Page 17: ...cted to appliance should match the Wi Fi SSN on the attached Wi Fi module Press Continue Figure 6 Location and Zip Code 6 Select the location for your new appliance To add to a current location select...

Page 18: ...work password will cause the App to display Error There was an error com municating with the appliance Verify you are connected to the appliance s Wi Fi network and try again If this Error occurs refe...

Page 19: ...ntinue See Figure 9 Figure 10 Brand Selection 10 Next the user will be prompted to select the brand of the appliance being setup Select and press Continue See Figure 10 Figure 11 Connection Successful...

Page 20: ...to affect the ambiance and control the heat output Your appliance will remember the previous flame height setting and adjust the flame to that level 10 seconds after turning the flame on Each level w...

Page 21: ...emperature The RC150 or RC400 is required for thermostat use and is used to measure the temperature of the room See Figure 3 TEMPERATURE ADJUSTMENT Thermostat THERMOSTAT ON OFF On Off This function is...

Page 22: ...the flame ignition The app will display a pop up message to confirm that Power Vent is in pre purge mode LIGHTS ADJUSTMENT FAN SPEED ADJUSTMENT COLD CLIMATE ON OFF TOGGLE SWITCH Fan The fan will only...

Page 23: ...rsion Figure 6 Locations Figure 7 Settings 2 On the settings screen you will see the app version temperature units add appliance change password contact us and sign out See Figure 7 EDIT ADD LOCATIONS...

Page 24: ...Settings Figure 13 Edit Appliance 1 To edit your appliance s press on the settings icon in the upper right corner See Figure 12 2 From the edit appliance screen you can Change the name of the applian...

Page 25: ...settings icon in the upper right corner See Figure 15 Figure 14 Edit Users You can add other users to operate your appliance The secondary users can Turn the appliance on and off Operate the timer Op...

Page 26: ...ccess to run your appliances They will receive an email to either log in or sign up for the IntelliFire app Once they do this your appliance will appear in their app and they will have access to run t...

Page 27: ...p in ad vance as well as your IntelliFire Wi Fi module and app 8 Smart Home Alexa 1 Open the Alexa App on a phone or other mobile device See Figures 1 2 Figure 1 Figure 2 2 Click on menu icon on the u...

Page 28: ...nto the search text entry box then click search See Figure 6 Figure 6 6 Click on IntelliFire in the search results list See Figure 7 Figure 7 7 Click ENABLE TO USE to use the skill See Figure 8 Figure...

Page 29: ...See Figure 12 Figure 12 11 Alexa will automatically direct the Smart Home action Select Enable to Use to get the list of fireplaces associated with the IntelliFire app account See Figure 13 Figure 13...

Page 30: ...prompted to log in with your IntelliFire app information to connect the speaker to your appliance and allow access See Figure 4 If you forgot your password return to the IntelliFire app and click on...

Page 31: ...e changed your network router or replac ing a broken network router 1 Replace network router and verify router is working with a new SSID The SSID is the network name you set on your router 2 Go to In...

Page 32: ...Note There is a possible exception to the set up pro cess depending on instructions you receive from your network administrator to accomplish the unauthenticated connection Section 4 step 7 iOS or Sec...

Page 33: ...e of the two reset configuration options Option 1 Cycle power OFF and back ON to the appliance by accessing the reset switch if equipped or its circuit breaker After the power cycle wait five minutes...

Page 34: ...e by accessing the reset switch if equipped or its circuit breaker After the power cycle wait five minutes then check to verify that the IntelliFire_xxxxxxx system is available in the Wi Fi set tings...

Page 35: ...nce is already connected to the IntelliFire network Continue to the next step if possible If unable to continue follow steps below Set up failed Resetting the Wi Fi Configuration Cycle power to your a...

Page 36: ...aler The accessory cable has become unplugged Can t add a secondary user Secondary user has not created an IntelliFire account Secondary user needs to download the app and create an account Users are...

Page 37: ...wever there is no guarantee that in terference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by...

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