Healthstream T790, Service Manual

Page: 8 / 61

T790 Treadmill
TROUBLESHOOTING GUIDE
4 Section 1
MECHANICAL PROBLEMS
Problem Possible Cause Recommended Action
Running belt slips a. Running belt not tight enough
b. Drive belt not tight enough
a. Adjust running belt tension
b. Adjust drive belt tension
Running belt
hesitates when
stepped on
a. Insufficient lubrication a. Apply silicone lubricant
Running belt noise a. Running belt too tight
b. The connection part of the
running belt touch the rollers
c. Running belt is worn off
d. Something unknown on the
front or rear roller
a. Adjust running belt or change a new one
b. Change running belt
c. Change running belt
d. Clean the thing out
Running belt is
traveling beyond
the tracking limits
a. Running belt needs to be
re-tensioned or tracking needs
adjustment
b. Worn running belt or user
pushing belt
a. Refer to belt tensioning or tracking adjustment
procedure in operation or service manual
b. Center running belt according to belt centering
technique. See How To… Adjust The Running Belt
Tension.
Drive belt noise a. Drive belt doesn’t align to front
roller or motor pulley
b. Drive belt is worn
c. Front roller and motor are not
parallel
a. Make sure the alignment of drive belt and front roller and
motor pulley
b. Check if drive belt is worn. If yes, change drive belt
c. Make sure motor and front roller alignment parallel
Roller noise a. Faulty roller bearings
b. Roller is damaged by outside
force
Replace roller
Motor noise a. Motor and front roller are not
parallel
b. Motor defect
a. Make sure motor and front roller alignment parallel
b. Replace motor
OTHER PROBLEMS
Problem Possible Cause Recommended Action
Display reads a
continuous heart
rate
RF interference Move machine to a different location
No chest strap
detected (if
equipped)
a. Chest strap sensors not
making good contact with
body of user.
b. User is out of monitoring
range.
c. Loose connection at receiver.
d. Faulty chest strap.
e. Faulty receiver.
a. Adjust chest strap and moisten sensors to make better
contact with skin.
b. Move within 3 ft (1 meter) of receiver.
c. Check connection on receiver.
d. Replace chest strap.
e. Replace receiver in the console board.