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HCL Yap Jack Plus, User Manual

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Yap Jack Plus User’s Guide  

 

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Table of Contents 

 1

 

Welcome...................................................................................................1

 

Overview....................................................................................................1

 

Product Features ......................................................................................2

 

New Features and Functionality ............................................................3

 

Features .............................................................................................3

 

User Interface Changes ..................................................................5

 

New Menu Structure................................................................5

 

Package Contents ....................................................................................7

 

System and Service Requirements.......................................................7

 

Using this Guide .......................................................................................8

 

Symbols .............................................................................................9

 

Yap Jack Plus Interface.........................................................................10

 

 2

 

Getting Started......................................................................................11

 

Overview ..................................................................................................11

 

Setting up your Yap Jack Plus .............................................................11

 

Entering Net2Phone Account and ISP Information...........................12

 

Account Information.......................................................................13

 

ISP Information...............................................................................14

 

Checking Advanced Setup Information..............................................16

 

Entering Your Contact Email Address ........................................17

 

Changing Your Telephone Dialing Mode ...................................18

 

Disabling Call Waiting....................................................................18

 

 3

 

Yap Jack Plus Calling .........................................................................21

 

Overview..................................................................................................21

 

Calling Experience.................................................................................22

 

Call Information.......................................................................................22

 

Telephone Number Called............................................................23

 

Call Status .......................................................................................23

 

Time Left in Account......................................................................23

 

Funds Left in Account....................................................................23

 

Call Duration....................................................................................24

 

Cost of Call......................................................................................24

 

Volume.............................................................................................24

 

Calling Regular Telephones .................................................................24

 

Disconnect Mode............................................................................24

 

Stay Connected Mode...................................................................26

 

Calling Other Net2Phone Devices.......................................................27

 

Disconnect Mode............................................................................27

 

Stay Connected Mode...................................................................28

 

Receiving a Call from another Net2Phone Device ...........................29

 

Summary of Contents for Yap Jack Plus

Page 1: ......

Page 2: ...umes no responsibility or liability for any errors or inaccuracies that may appear herein Any Net2Phone services provided through this Equipment are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service POTS and are not meant to provide guaranteed Automatic Number Identification or Automatic Location Information capabilities associated with 911 o...

Page 3: ...12 Account Information 13 ISP Information 14 Checking Advanced Setup Information 16 Entering Your Contact Email Address 17 Changing Your Telephone Dialing Mode 18 Disabling Call Waiting 18 3 Yap Jack Plus Calling 21 Overview 21 Calling Experience 22 Call Information 22 Telephone Number Called 23 Call Status 23 Time Left in Account 23 Funds Left in Account 23 Call Duration 24 Cost of Call 24 Volume...

Page 4: ...Navigating the Backup ISP Sub Menu 45 Advanced Setup 46 Navigating the Advanced Setup Menu 47 Administration Sub Menu 48 Navigating the Administration Sub Menu 48 Dialing Setup Sub Sub Menu 49 Display Setup Sub Sub Menu 51 Device Setup Sub Menu 53 Navigating the Device Setup Sub Menu 55 Contact Information Sub Menu 56 Navigating the Contact Information Sub Menu 57 System Sub Menu 57 Modem Country ...

Page 5: ...ings to Factory Default 70 6 Entering Information 71 Overview 71 Using the Telephone Keypad 71 Telephone Keypad Map 72 Navigating the LCD Entry Fields 73 Backspace Delete 73 Reset or Menu Exit 73 Scrolling 73 7 FAQs 75 8 Product Specifications 81 Model 81 Standards and Protocols 81 Electrical 81 Environmental 81 9 FCC Information 83 ACTA FCC Part 68 Customer Information 83 Part 15 85 Index 87 ...

Page 6: ......

Page 7: ... Additional dialing voice features Customizable device name Specification of primary and backup ISPs Configurable DNS servers Adjustable frames per packet setting To use the Yap Jack Plus all you need is a dial up PPP account with a local Internet service provider ISP a Yap Jack Plus account an analog telephone and local telephone service If you re all set up with these services you re ready to go...

Page 8: ... set up on your telephone line you can easily block and enable it each time you use the device so your calls won t be interrupted Remote Technical Support If you d like to receive frequent updates tips and upgrade notifications on your Yap Jack Plus you can provide us with your contact email address and telephone number as well as allow technical support to send message notifications on the device...

Page 9: ...l not need to dial the US prefix of 011 as was required in previous versions This feature has been added to make dialing international calls more natural to use Dialing Prefix The Yap Jack Plus now supports automatically inserting a prefix such as 9 to gain access to an outside line prior to the dialed ISP access number Menu Locking You can now lock the Yap Jack Plus so that the menu system cannot...

Page 10: ...version 1 2 3 supported only numeric characters Additionally support for the character was added for all menu fields Configurable DNS Entries You can configure the DNS servers that the Yap Jack Plus utilizes after connecting to a dial up service By default the Yap Jack Plus will attempt to use the DNS servers provided by the ISP If the ISP does not provide DNS servers it will use those entered in ...

Page 11: ...your device User Interface Changes New Menu Structure New and changed menu items in bold are as follows Basic Setup Language Enables you to change the LCD and voice prompts from English to French or Spanish Account Configuration Enables you to enter the following Net2Phone account information o Account Number o PIN ISP Configuration Enables you to enter the following dial up information for the IS...

Page 12: ...n Enables you to select a setup sub menu or change the login password o Dialing Setup Use Masked Dialing Mask Dial Prefix o Display Setup Call Duration Cost of Call Custom Name o Change Password Device Setup Enables you to enter select the following setup information o Call Waiting o C W Enable Code o C W Block Code o Modem Country o Dialing Mode o Voice Headers o Frames Per Packet Contact Info En...

Page 13: ... you to view the firmware version number as well as the hardware serial number Lock Menus This new feature enables you to lock and unlock LCD menu access and set up a menu password Package Contents You should find the following contents in your Yap Jack Plus package Yap Jack Plus device Power adapter 24 VDC 250mA One telephone cable RJ 11 Quick Start Guide User s Guide if not available in your pac...

Page 14: ... information on Go to Product features and components Chapter 1 Welcome System requirements Chapter 1 Welcome Basic device setup Chapter 2 Getting Started Initial configuration Chapter 2 Getting Started Calling phones and Net2Phone devices Chapter 3 Placing and Receiving Calls LCD menu system navigation Chapter 4 Configuring your Device ISP connection testing Chapter 5 Using Other Features Locking...

Page 15: ...ap Jack Plus User s Guide Chapter 1 9 Symbols Throughout the manual you ll see information highlighted for you with the following fun symbol icons Symbol Represents Chapter Description Note Tip Important ...

Page 16: ... the mute function while a call is in progress OK button Press to accept settings and during a call view time left call credit call duration and cost of call Menu Exit button Press to enter the LCD menu system exit menu items and settings disconnect from the ISP or end a call Down left button Press to scroll down or to the left in configuration settings LCD display Up right button Press to scroll ...

Page 17: ...formation 3 Check advanced setup information 4 Test your ISP connection Once you finish the four steps above you ll be all set to make and receive telephone calls using your Yap Jack Plus This chapter describes how to Set up your Yap Jack Plus Enter ISP and Yap Jack Plus account information Check advanced setup information Test your ISP connection Setting up your Yap Jack Plus 2 ...

Page 18: ...lus Ready Entering Net2Phone Account and ISP Information Now that you re all connected you need to configure the device with your Net2Phone account and ISP information so that you can place calls If you try to place a call before the information has been entered the device will perform a check and if any information is missing you will be prompted to enter each field one at a time One of the new f...

Page 19: ...ume that no Net2Phone account and ISP information has been entered If your device has been pre configured you can skip to the section entitled Checking Advanced Setup Information later in this chapter Account Information To enter your account information 1 When Yap Jack Plus Ready is displayed on the LCD press the Menu Exit button 2 Select the Basic Setup menu item by pressing the OK button 3 Usin...

Page 20: ...nter that ISP s main access number as the Primary ISP and a secondary access number for the same ISP as the Backup ISP 4 Select ISP Phone Num by pressing the OK button The ISP Phone Num entry field displays 5 Pick up your telephone handset and using your telephone keypad enter your primary ISP s access telephone number If your phone line requires you to dial a prefix to access an outside line for ...

Page 21: ...ur telephone keypad to back up and delete any character entered 9 To save your entry press the OK button 10 If your primary ISP requires a password then select ISP Password by pressing the down button and then pressing OK The ISP Password entry field displays 11 Using your telephone keypad enter your password 12 To save your entry press the OK button 13 If you would like to enter backup ISP inform...

Page 22: ...eypad enter the user name for your ISP account 21 To save your entry press the OK button 22 If your backup ISP requires a password then select ISP Password by pressing the down button and then pressing OK The ISP Password entry field displays 23 Pick up your telephone handset and using your telephone keypad enter your password 24 To save your entry press the OK button 25 Press the Menu Exit button...

Page 23: ...utton 2 Using the down button move to Advanced Setup on the LCD and then select it by pressing the OK button 3 Using the down button move to the Contact Info menu option and then select it by pressing the OK button 4 Select Your Email by pressing the OK button The Your Email entry field displays 5 Using your telephone keypad enter your email address To find out how to enter letters and symbols in ...

Page 24: ...wn button move to the Dialing Mode menu option and press the OK button The Dialing Mode entry field displays 5 Use the down button or the up button to navigate to Tone 6 To save your entry press the OK button 7 Press the Menu Exit button twice to exit out and hang up your telephone handset Yap Jack Plus Ready displays on the LCD Disabling Call Waiting If you don t have the call waiting feature on ...

Page 25: ...The C W Block Code entry field displays 8 Pick up your telephone handset and using your telephone keypad enter the code to block the call waiting feature For example in the US the block code is 70 If you don t know the code contact your local telephone company To enter the sign press the 1 key five times 9 To save your entry press the OK button 10 Press the Menu Exit button three times to exit out...

Page 26: ...Yap Jack Plus User s Guide Chapter 2 20 ...

Page 27: ... Gateway and MAX gateways Starting with version 1 2 you can also receive calls from other Net2Phone devices If your device can t accept incoming calls please upgrade the firmware to version 1 2 or higher using the remote Upgrade feature This chapter describes Calling experience factors Yap Jack Plus call information helpful information displayed during your call How to call regular telephones in D...

Page 28: ... setting Disconnect Stay Connected If your ISP access number is local and you want to make many quick calls without dialing into the ISP each time you can choose to keep the Yap Jack Plus connected to the ISP for as long as you want To stay connected you need to change the setting for Connect Options from Disconnect to Stay Connected See Chapter 4 Configuring Your Device for details on how to chan...

Page 29: ...ted based on your calling rate To get an updated reading on the time left in your account while your call is in progress press the OK button until the time display returns To exit out of this setting press the OK button until you return back to the Call Status screen Do not press the Exit button to exit out of the display If you press Exit you will disconnect the call Funds Left in Account To see ...

Page 30: ...er or not you would like the cost to display For more information on configuring this option see Chapter 5 Using Other Features Volume To make the volume softer or louder press the left and right arrow keys until the volume is comfortable Calling Regular Telephones Disconnect Mode When you make a call in Disconnect mode the Yap Jack Plus disconnects from your ISP after each call This is the defaul...

Page 31: ...fter a few seconds your Yap Jack Plus will place the call through your ISP This process will take some time depending on how long it takes to reach and connect to your ISP You can check the status of your call by watching the LCD display You will hear three beeps when the call has been connected to the ISP and three more beeps when the call has been connected to the party you are trying to reach T...

Page 32: ...ne handset and listen for a dial tone 2 Press the button on your Yap Jack Plus 3 Using your telephone keypad dial the number of the person you want to call For all domestic calls within the US dial 1 area code 7 digit telephone number For international calls placed from the US dial 011 country code city code telephone number If you are calling from outside the US to the US dial 1 area code 7 digit...

Page 33: ...l be connected automatically 6 If you want to disconnect from the ISP press the Menu Exit button Calling Other Net2Phone Devices Disconnect Mode When you make a call in Disconnect mode the Yap Jack Plus disconnects from your ISP after each call To make a call to another Net2Phone device in Disconnect mode 1 Pick up your telephone handset and listen for a dial tone 2 Press the button on your Yap Ja...

Page 34: ...s stays connected to your ISP after each call While in Stay Connected mode do not press the Menu Exit button at any time during your call If you press Menu Exit you will disconnect from the ISP To make a call to another Net2Phone device in Stay Connected mode 1 Pick up your telephone handset and listen for a dial tone 2 Press the button on your Yap Jack Plus 3 Using your telephone keypad dial 72 a...

Page 35: ...er for you to receive a call on your device you must set up the Accept Call feature For version 1 2 you can only receive one inbound call per Accept Call set up If your device does not have the Accept Call feature item 3 on the main menu please upgrade the firmware to version 1 2 or later using the remote Upgrade feature See the Getting Product Information section of Chapter 5 Using Other Features...

Page 36: ... it by pressing the button The set up process will take some time depending on how long it takes to reach and connect to your ISP Accept Call Waiting displays on the LCD 4 When a call comes in the display will read Pick Up Phone 5 Pick up your telephone handset and talk as usual 6 When you complete the call you can set up the device to accept another call by repeating the steps above ...

Page 37: ... features LCD Menu System The Yap Jack Plus LCD menu system provides an entry point to all configuration settings ISP self test and firmware upgrades Beginning with version 1 2 the Yap Jack Plus display supports English Spanish and French To change the language on your display see Chapter 5 Using Other Features The following sections describe each main menu item and the options available in that m...

Page 38: ...me o ISP Password o ISP Access Type o Custom Script Use Dial Prefix Dialing Prefix ISP Redial DNS 1 DNS 2 Advanced Setup This menu enables you to select feature options or initiate particular features Administration Dialing Setup o Use Masked Dial o Mask Dial Prefix Display Setup o Call Duration o Cost of Call o Custom Name Change Password Device Setup Call Waiting C W Enable Code C W Block Code ...

Page 39: ... enables you to set up the device to be able to receive an incoming call Upgrade This menu item enables you to obtain the latest version of the Yap Jack Plus firmware Self Test This menu item enables you to check if your ISP information has been entered correctly and that the Yap Jack Plus is able to connect to your ISP successfully Information This menu allows you to view the following types of i...

Page 40: ...how you can navigate through the LCD Menu system Yap Jack Plus Ready Exit A Menu 5 Self Test down up down up Menu 7 Lock Menus Menu 6 Information A Yap Jack Plus Ready Enter Password field entry when Lock Menus is on Password Incorrect info OK incorrect password time out Menu 2 Advanced Setup Menu 1 Basic Setup Exit Menu 3 Accept Call Menu 4 Upgrade down up down up down up when Lock Menus is off c...

Page 41: ...nu appears use the down and up buttons and the OK button until you reach the desired field name 2 When the field name and current value is displayed enter or change the value as needed To save the new value entered Press the OK button To reset the field value Press the key on your telephone keypad To exit out of the field value and revert to the previous value Press the Menu Exit button To exit ba...

Page 42: ... Yap Jack Plus will disconnect from your ISP after each call If you select Stay Connected you will be able to make multiple calls and the Yap Jack Plus will stay connected to your ISP for the time period specified in the Connection Time setting or until you disconnect manually Connection Time If you select Stay Connected as your Connect Option then you can enter the number of minutes you want the ...

Page 43: ...u1 Basic Setup Language field name Sub Menu ISP Config OK Sub Menu Account Config down up down up Language field selection OK Exit Exit Connect Options field name Connect Options field selection OK Exit down up OK Connection Time field name Connection Time field entry OK Exit ...

Page 44: ...Enter your Yap Jack Plus account number PIN Enter the personal identification number associated with your account number Navigating the Account Configuration Sub Menu The following flow diagram shows how you can navigate through the Account Configuration sub menu Sub Menu AccountConfig Account Number field name PIN field name OK down up Exit Account Number field entry PIN field entry OK OK Exit Ex...

Page 45: ...x Specify if the Yap Jack Plus should use a prefix before dialing the ISP phone number Dialing Prefix Specify the prefix e g 9 that should be dialed before the Yap Jack Plus dials the ISP phone number ISP Redial Specify the number of times the Yap Jack Plus should try redialing in the event that the first attempt to connect to the ISP is unsuccessful The default setting is 3 and you can choose fro...

Page 46: ...P Config Sub sub menu Primary ISP Sub Sub Menu Backup ISP OK down up Exit Dialing Prefix field name ISP Redial field name Dialing Prefix field entry O K OK Exit down up down up ISP Redial field selection DNS 1 field name DNS 2 field name down up down up Use Dial Prefix field name Use Dial Prefix field selection down up O K Exit Exit DNS 1 field entry DNS 2 field entry O K O K Exit Exit ...

Page 47: ... primary ISP or the primary access number if you only have one ISP ISP User Name Enter the user name for your primary ISP account if necessary ISP Password Enter the password for your primary ISP account if necessary ISP Access Type This field identifies the standard type of ISP you are using The default setting is 1 which is the setting for most ISPs If you re not sure please check with your ISP ...

Page 48: ...ipt This field is used to enter any special dialing access instructions for certain ISPs This field is supplemental to ISP Type selection 99 as mentioned in ISP Access Type above You should not enter information in these fields unless instructed to do so by technical support ...

Page 49: ...me ISP User Name field name O K down up ISP Phone Num field entry ISP User Name field entry O K O K Exit Exit Exit ISP Password field name ISP Password field entry O K Exit ISP Access Type field name ISP Access Type field selection Exit O K Custom Script field name Custom Script field entry O K Exit down up down up down up ...

Page 50: ...essary ISP Password Enter the password for your backup ISP account if necessary ISP Access Type This field identifies the standard type of ISP you are using The default setting is 1 which is the setting for most ISPs If you re not sure please check with your ISP and select the appropriate number if 1 is not correct If your ISP s type is 99 then you must call technical support to help you enter a C...

Page 51: ... name ISP User Name field name O K down up down up ISP Phone Num field entry ISP User Name field entry O K O K Exit Exit down up Exit ISP Password field name ISP Password field entry O K Exit ISP Access Type field name ISP Access Type field selection Exit O K Custom Script field name Custom Script field entry O K Exit ...

Page 52: ...display preferences and change your password Device Setup sub menu Enter connection options call waiting options modem country dialing mode voice headers and frames per packet Contact Information sub menu Enter your email address phone number and if you would like to allow messages System sub menu Enter device information such as the DSMAP Beta Map doorman information debug setting and DNS Overwri...

Page 53: ...ack Plus User s Guide Chapter 4 47 Navigating the Advanced Setup Menu Menu 2 Advanced Setup Sub Menu Contact Info Sub Menu Device Setup Sub Menu Administration Sub Menu System OK down up Exit down up down up ...

Page 54: ...etup sub menu Enter or select dialing parameters Display Setup sub menu Enter or select display options Change Password Modify the login password associated with the Lock Menus feature Navigating the Administration Sub Menu Change Password field name OK Dialing Setup sub sub menu Display Setup sub sub menu Exit down up Enter Password field entry Sub Menu Admin OK down up ...

Page 55: ...at when you make an outgoing international call originating from outside the United States you will not need to dial the US prefix of 011 as was required in previous versions Mask Dial Prefix Enter the international dialing prefix for the country you are in so that when you make an outgoing international call you will not need to dial the US prefix of 011 as was required in previous versions ...

Page 56: ...e Chapter 4 50 NAVIGATING THE DIALING SETUP SUB SUB MENU Use Masked Dial field name Mask Dial Prefix field name Exit down up OK Use Masked Dial field entry OK Mask Dial Prefix field entry Exit Exit Sub Sub Menu Dialing Setup OK ...

Page 57: ...of Call Specify whether or not you would like the cost of the call to be displayed Options are Display and Do Not Display The cost of the call will be displayed in the currency defined in the user s Net2Phone account Custom Name Enter text that you would like displayed on the LCD in place of Yap Jack Plus Use the telephone keypad to enter the text For example if you enter Good Morning as the Custo...

Page 58: ...DISPLAY SETUP SUB SUB MENU Call Duration field name Sub Sub Menu Display Setup Cost of Call field name OK Exit down up OK Call Duration field selection OK Cost of Call field selection Exit Exit Custom Name field name OK Custom Name field entry Exit down up ...

Page 59: ...ed from your ISP If you re not sure whether you need this code or not check with your local telephone company C W Block Code If you have selected the In Use setting for Call Waiting then you must enter the Call Waiting Block code in this field This code will turn off the feature while you re placing calls using the device You must provide this code or your Yap Jack Plus call will be dropped when a...

Page 60: ... switch between N2P and RTP default voice headers depending on Net2Phone network routing This value should only be modified if directed to by a Net2Phone reseller or Net2Phone support Frames per Packet If users encounter poor call quality because of bandwidth issues the FPP setting can be changed to 1 2 or 3 The default setting is 2 1 can be used when the connection is good 3 when the connection i...

Page 61: ... Call Waiting field selection O K Exit down up C W Block Code field name C W Block Code field entry OK Exit down up OK Modem Country field name Modem Country field entry O K Exit Dialing Mode field name Dialing Mode field selection Exit Voice Headers field name Frames Per Pkt field name OK Voice Headers field selection Exit OK Frames Per Pkt field selection Exit down up down up down up down up ...

Page 62: ... use to send upgrade notifications or pertinent information regarding the device or service highly recommended Your Phone If you want technical support to keep your telephone number on record for future technical support communications you can enter a contact telephone number in this field Allow Messages Select if you want to allow text messages to be sent to you by technical support Enable or if ...

Page 63: ...xit Your Phone field name Your Phone field entry OK Exit down up Exit OK Allow Messages field name Allow Messages field selection Exit O K down up SystemSub Menu The System sub menu contains important communication settings for the Yap Jack Plus You should not enter or change any information in these fields unless instructed to do so by technical support ...

Page 64: ...ountry Code Country Code Australia 61 Korea 82 Austria 43 Luxembourg 352 Belgium 32 Mexico 52 Bulgaria 359 Netherlands 31 Canada 1 New Zealand 64 China 86 Norway 47 Czech Republic 420 Philippines 63 Denmark 45 Poland 48 Finland 358 Portugal 351 France 33 Russia 7 Germany 49 Singapore 65 Greece 30 Slovak Republic 421 Hong Kong 852 Spain 34 Hungary 36 Sweden 46 India 91 Switzerland 41 Ireland 353 Ta...

Page 65: ...Display the call duration Display the cost of the call Set a dialing prefix Use masked dialing Change the voice headers setting Change the frames per packet setting Get product information Test your ISP connection Upgrade the firmware Reset your settings to factory default Lock the Menus This new feature enables you to lock and unlock LCD menu access and set up a login password To lock the menus 1...

Page 66: ...enter the password again 8 Press the OK button to save the password The display reads Enter Password Password Saved Once the password is set and you press the Menu Exit button you will be prompted for the password Just pick up the telephone handset and enter the password using the telephone keypad Then press the OK button The menu will then display on the LCD To change the password simply go to th...

Page 67: ...ephone number for your primary ISP and backup ISP if you have one remember to include a dialing prefix if necessary ISP user name only if needed by your primary and or backup ISP ISP password only if needed by your primary and or backup ISP Net2Phone account number Net2Phone PIN Changing the Display Language The Yap Jack Plus display supports the following languages English Spanish and French More...

Page 68: ...vanced Setup menu option and then select it by pressing the OK button 3 Press the OK button to select the Administration menu option 4 Using the down button move to the Display Setup menu option and then select it by pressing the OK button 5 Using the down button move to the Custom Name menu option The Custom Name entry field displays 6 Pick up your telephone handset and using your telephone keypa...

Page 69: ...e down and up buttons to view the different options During Call After Call and Both 13 Select the desired setting and press the OK button to save the call duration setting To view the call duration 1 If you selected to display the call duration during the call and you have a call in progress press the OK button three times to display the call duration 2 If you selected to display the call duration...

Page 70: ... the cost of the call while the call is in progress press the OK button three times The call cost will display on the LCD Setting a Dialing Prefix If your phone line requires you to dial a prefix to access an outside line for example some business phones require that you dial a 9 to access an outside line you can designate that prefix by following these steps If you do not need to indicate a prefi...

Page 71: ...e handset Using Masked Dialing This feature enables you to insert the international dialing prefix for the country you are in so that when you make an outgoing international call you will not need to dial the US prefix of 011 as was required in previous versions To use masked dialing 1 When Yap Jack Plus Ready is displayed on the LCD press the Menu Exit button 2 Using the down button move to the A...

Page 72: ... call within France for example you would dial 00 country code area code number or 003356443822 7 Press the Menu Exit button until the LCD displays Yap Jack Plus Ready and hang up your telephone handset Changing the Voice Headers Setting Users can switch between N2P and RTP default voice headers depending on Net2Phone network routing This value should only be modified if directed to by a Net2Phone...

Page 73: ...ss the Menu Exit button 2 Using the down button move to the Advanced Setup menu option and press the OK button 3 Using the down button move to the Device Setup menu option and press the OK button 4 Using the down button move to the Frames Per Pkt menu option and press the OK button The Frames Per Pkt selection field displays 5 Using the down and up buttons select the desired setting from the avail...

Page 74: ...ng the OK button 3 Press the down button to move to the Serial Number menu option and then select it by pressing the OK button The hardware s serial number displays 4 To exit out of this field press Menu Exit Testing your ISP Connection Although not required it is recommended that you have the Yap Jack Plus test the ISP connection before you place your first call To test your ISP connection 1 When...

Page 75: ...device can be done remotely and quickly To upgrade the firmware 1 When Yap Jack Plus Ready is displayed on the LCD press the Menu Exit button 2 Using the down button move to the Upgrade menu option and then select it by pressing the OK button 3 When Firmware Upgrade is displayed use the down and up buttons to select Yes or No To start the upgrade process select Yes and then press the OK button The...

Page 76: ...ings and return to default settings You only need to do this if you re returning your device or if you want to start fresh with all new settings If you perform this procedure you will not be able to retrieve your previous settings e g account number and PIN To reset all settings to factory default 1 Unplug the power cord from the device 2 Press the Menu Exit and OK buttons simultaneously for 5 sec...

Page 77: ...ering information into a cellular phone address book To use the telephone keypad 1 Pick up your telephone handset or turn on your telephone 2 Press the appropriate keys the appropriate number of times to enter the numbers letters or characters depending on the entry field For example To enter the sign press the 1 key twice To enter G press the 4 key five times The characters that you enter display...

Page 78: ...wice To enter a capital G press the 4 key five times Press the key from the left column the appropriate number of times on the top row to enter the character number or letter on the map below 1 2 3 4 5 6 7 8 9 10 1 _ 11 12 13 14 15 16 17 18 19 20 space 21 22 23 24 25 26 27 28 29 30 31 32 1 2 2 a b c A B C 3 3 d e f D E F 4 4 g h i G H I 5 5 j k l J K L 6 6 m n o M N O 7 7 p q r s P Q R S 8 8 t u v...

Page 79: ...to delete the contents of a field i e all of the characters in a field press the right arrow button on your Yap Jack Plus to scroll all the way to the end of the entry and then press the key on your keypad to delete each character Reset or Menu Exit To reset a field to its original state press the key on your telephone keypad or press the Menu Exit button on your Yap Jack Plus Scrolling To scroll ...

Page 80: ...Yap Jack Plus User s Guide Chapter 6 74 ...

Page 81: ...sing your telephone keypad enter 9 the comma inserts a pause before dialing the ISP s phone number Press the OK button to save your entry Q How can I disable call waiting A To disable call waiting enter the Advanced Setup menu and go to Device Setup then Call Waiting Select In Use and press the OK button to save your entry Now scroll down to C W Block Code and enter the code to block the call wait...

Page 82: ...hone jack that you would a regular phone Q I m having problems entering my user name and password with the alphanumeric key codes What can I do A Please use your handy alphanumeric keyboard map found in Chapter 6 Entering Information or in the Quick Start Guide Q My ISP requires me to enter the symbol and the domain name when I log on Does the Yap Jack Plus accommodate this symbol A Yes it does Wh...

Page 83: ...ures Q I use AOL as my Internet Service Provider ISP but it does not work with the Yap Jack Plus A The YAP Jack Plus will not currently work with AOL as the device requires an ISP that utilizes Point to Point Protocol PPP Q My Yap Jack Plus has very low audio How can I raise the volume A There are two things that you should check if you are experiencing low audio on the Yap Jack Plus First and for...

Page 84: ...hat works with the PPP protocol This is the standard method of dialing in to the Internet Q Is the Yap Jack Plus difficult to configure how long does it take A The configuration is quite simple and initial setup can be done in five minutes or so All you must do is follow the Quick Start Guide to set up your Yap Jack Plus Account PIN and your ISP account information using the telephone keypad to en...

Page 85: ...e and the party I was speaking to hangs up the LCD still displays Call in Progress Is there a problem A No simply hang up your telephone handset to end the current call The display will show that you are still connected along with the connection timer display To place another call pick up your telephone handset and dial the telephone number To disconnect from the ISP press the Menu Exit button Q W...

Page 86: ...Yap Jack Plus User s Guide Chapter 9 80 ...

Page 87: ... Linux operating system G 723 1 VAD CNG bandwidth saving algorithm DTMF Tone Detection and Generation standard for touch tone compatibility Electrical Power adaptor 120 or 220 VAC 24 VDC 250 mA Power consumption 9W max Environmental Operating Temp 0 to 40 C Humidity 10 to 90 non condensing Network Interface RJ 11 telephone jack Standards Compliance FCC Class B part 15 and part 68 Dimensions 5 625 ...

Page 88: ...Yap Jack Plus User s Guide Chapter 9 82 ...

Page 89: ...cted to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of dev...

Page 90: ...anty information please contact Net2phone Inc located at 520 Broad Street Newark NJ phone number 973 438 3111 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved There are no user serviceable parts in this equipment Connection to party line service is subject to state tariffs Contact the state p...

Page 91: ...e is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the...

Page 92: ...Yap Jack Plus User s Guide Chapter 9 86 ...

Page 93: ... Net2Phone Devices 30 Receiving a Call from another N2P Device 32 Regular Telephones 27 Connect Options 6 25 39 Connection Time 6 39 Contact Info 7 Contact Information Menu 65 Navigating 66 Cordless Phone 86 Country Codes 67 Custom Name 4 6 59 71 Custom Script 48 51 Default Reset Factory Defaults 79 Delete When Entering Characters 83 Device Setup Menu 61 Navigating 63 Dialing Mode 7 20 62 Dialing ...

Page 94: ...ckage Contents 8 Password Change 6 69 Lock Menus 3 7 56 68 Primary Backup ISP 16 17 47 51 PBX 86 Prefix Dialing 3 44 73 85 Requirements System and Service 8 Self Test 7 36 Serial Number 7 36 77 Setup Yap Jack Plus 13 Device Setup 6 Dialing Setup 6 Display Setup 6 Standards and Protocols 92 Stay Connected Mode 25 29 31 System Menu 66 Telephone Keypad 81 Upgrading Firmware 7 36 78 Version Number 7 3...

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