49
Can’t get connected to
wireless range
extender
a.
If encryption is enabled, please re-check
WEP or WPA passphrase settings on your
wireless client.
b.
Try to move closer to wireless range
extender.
c.
Unplug the power plug of range extender,
and plug it back again after 10 seconds.
d.
If all LEDs on this range extender are out,
please check the status of A/C power
adapter, and make sure it’s correctly
powered.
I can’t locate my range
extender by my
wireless client
a.
‘Broadcast ESSID’ set to off?
b.
Is Antenna properly installed and secured?
c.
Are you too far from your range extender?
Try to get closer.
d.
Please remember that you have to input
ESSID on your wireless client manually, if
ESSID broadcast is disabled.
File download is very
slow or breaks
frequently
a.
Try to reset the range extender and see if it’s
better after that.
b.
Try to know what computers do on your
local network. If someone’s transferring big
files, other people will think Internet is
really slow.
c.
Change the wireless channel on your router
and reconfigure our device to match this.
Sometimes interference can cause slowness.
I can’t log onto web
management interface:
password is wrong
a.
Make sure you’re connecting to the correct
IP address of the range extender!
b.
Password is case-sensitive. Make sure the
‘Caps Lock’ light is not illuminated.
c.
If you really forget the password, do a hard
reset.
Range extender is very
hot
a.
If you smell something wrong or see the
smoke coming out from range extender or
A/C power adapter, please disconnect the
range extender and A/C power adapter from
utility power (make sure it’s safe before
Summary of Contents for Hi-Gain HWREN15
Page 7: ...6 2 Troubleshooting 48 6 3 Glossary 51...
Page 19: ...12...
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