Hawk 12-HPT300WH, User Manual

Page: 12 / 22

12
Trouble Shooting
Question Possible cause How to resolve
Need to install software for first
use of this product?
No, this is a plug and play device.
Need to link ID before first use? No need
Possible to use 2 or more of this
product in a room at the same
time? Yes, but please implement ID Link in
advance to avoid interference (see
page 9 for how to link)
Laser pointer malfunction
1. At Multimedia Play Mode
2. Forget to turn on laser pointer
3.
Laser function has been
automatically off after 30 minutes of
idling time
1. Change to PowerPoint
Presentation Mode (see page 9 for
mode change)
2&3 To switch on the laser pointer
(see page 9 for turn-on laser pointer)
Remote control malfunction Interfered by other RF signal
To Implement ID Link
(see page 9 for how to link)
Laser pointer and remote control
both malfunction Put batteries in wrong direction or
run out of battery power
Check the batteries